it works most of the time. occasionaly slow or bad connection. however there are so many possible factors some of these probably outside of mobimatyers domain e.g local cell network coverage, specific... See more
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Company details
About mobimatter.com
Written by the company
With MobiMatter you can discover, compare, and stay connected worldwide.
We curate and sell eSIM plans from 25+ telecom providers worldwide for more than 200 destinations including United States, France, Germany, Turkey, Japan and many more!
Features
- Choose packages wiith different validities - from one day up to a full year.
- Discover and purchase eSIM roaming offers from top operators worldwide.
- Stay connected during your travels with convenient travel data packages.
- No contract or long term commitment for travel data deals.
- Embrace the benefits of eSIM technology for hassle-free and cost-effective international roaming.
- Explore, compare, and purchase mobile plans from a variety of operators, and get an email immediately with your eSIM QR code.
- Top-up your eSIM on the go from our eSIM App.
- Check your data usage on our eSIM App.
- Refer your friends & earn MobiMatter cashback through our Referral Program giving up to 50% referral rewards
Support
We have a dedicated 24/7 support team ready to assist in case there are any issues!- Use our troubleshooting tool to give you personalized advice to help fix your problem. It also assists you in submitting the relevant information to our support team for fast resolution
- Alternatively, you can send us an email to support@mobimatter.com
Contact info
3421, 34th Floor, Al Maqam Tower, Abu Dhabi Global Market Square, Al Maryah Island, 000000, Abu Dhabi, U.A.E.
- support@mobimatter.com
- mobimatter.com
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Good price and easy install
Good price and easy install. Only issues were areas that did not have a strong signal. Would buy again if I travel.
The first 3 hours suddenly 7gb has been…
The first 3 hours suddenly 7gb has been used without even using my phone
To be connected to WhatsApp groups for…
To be connected to WhatsApp groups for business was essential and service good for this purpose
Not working
Worked well in Europe also downloading…
Worked well in Europe also downloading the esim was seamless, the price was reasonable
Purchased MobiMatter package for Europe…
Purchased MobiMatter package for Europe and tried to activate from home some 400 km from European border. eSIM card installed at first attempt, but no internet data access. Contact customer service, got generated message to try on the border. Found Wifi connection abroad still doesn’t work. Contact again CS got instructions to turn off Wifi and upload 4 screenshots. Ok, it will be roaming charges accruing from my provider, but will resolve problems. New instruction without problem solving and send them refund request. Reply was to turn off WiFi connection and upload again set of 4 screenshots. Replied that I already lost 2 days of purchased package for trip of 6 days and can’t accrue new roaming charges which will exceed price of their package. Asked them to either delete eSIM card and reverse charges, or I will delete. Again request from CS to upload same set of uploaded screen shot and again turn off WiFi connection.
Replied that I deleted eSIM and instantly got response that now I’m not entitled for refund. My neighbor at resort where I’m staying purchased 500 GB from same provider and same thing happened. eSIM installed but no access to internet data?
Stay away from packages for Europe, very competitive prices, but product doesn’t work
e-SIM worked
e-SIM worked flawlessly, the Mobimatter application is understandable and easy to use.
It worked very well in every country I…
It worked very well in every country I went. Thanks...
The Best eSIM App I’ve Used
I’ve been using MobiMatter for all of my eSIM purchases and I’ve had an excellent experience every time.
The app offers a huge selection of eSIMs from different providers, making it easy to find the best option for any country or region. Prices are consistently very competitive, activation is simple, and everything works exactly as expected.
The interface is clean and easy to use, purchasing takes only a few minutes, and I’ve never had any issues with my eSIMs.
If you’re looking for reliable eSIMs with great prices and plenty of choices, I highly recommend MobiMatter. It’s the only app I use for my travel eSIMs.
Good, convenient, fast and cheap
Easy install and use.Wide area…
Easy install and use.Wide area using.All countries that I need in a single package.
Always connected and smooth activation
So affordable and easy to set up
So easy to set up and the most affordable option for my multi country trip
Easy to purchase and setup
Easy to purchase and setup, data was working before I exited the plane.
I didn't have much connection quite…
I didn't have much connection quite often, and the internet was slow.
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