mobimatter.com Reviews 

51,525
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 17,970 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service easy to use and set up, appreciating the straightforward installation and activation process. People frequently highlighted the excellent quality of connectivity and reliable service, often noting no issues with coverage in various countries. Consumers also appreciated the competitive and reasonable pricing, finding great value and a good variety of options for their needs. However, some people mentioned experiencing occasional slow speeds, inconsistent connections, or a complete lack of service in certain areas or countries. A few other people also felt that the product sometimes failed to connect or activate as expected, leading to periods without internet access.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the ease of use, installation, and... See more

Service

Clients share positive opinions on service, with many reviewers praising the fast setup and reliable... See more

Price

Customers consistently note positive experiences with price, finding it affordable and competitive compared... See more

Product

Users describe ambiguous interactions with product, with many reviewers praising the ease of installation,... See more

Website

Consumers find website experiences to be ambiguous, with some reviewers reporting difficulty navigating the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

it works most of the time. occasionaly slow or bad connection. however there are so many possible factors some of these probably outside of mobimatyers domain e.g local cell network coverage, specific... See more

Rated 4 out of 5 stars

the ability to use the esim and data along with it in the countries i needed as well as within different locations within the country made life great. what was not great is not knowing the exact time... See more

Rated 4 out of 5 stars

Overall, I was satisfied with the service. The eSIM was easy to install and activate, and the fact that it works in multiple countries was very helpful during our layover and travels. However, in some... See more

Rated 5 out of 5 stars

High speed in gulf area The problem is it doesn't work in your home country as soon as your home sim is active Other than that it's a precious solution for internet internationally


Company details

  1. Travel Aggregator
  2. Online Marketplace
  3. Phone and Internet Service
  4. Telecommunications Service Provider

About mobimatter.com

Written by the company


MobiMatter eSIM Marketplace

With MobiMatter you can discover, compare, and stay connected worldwide.

We curate and sell eSIM plans from 25+ telecom providers worldwide for more than 200 destinations including United States, France, Germany, Turkey, Japan and many more!

download on the App Store get it on google play

Features

  • Choose packages wiith different validities - from one day up to a full year.
  • Discover and purchase eSIM roaming offers from top operators worldwide.
  • Stay connected during your travels with convenient travel data packages.
  • No contract or long term commitment for travel data deals.
  • Embrace the benefits of eSIM technology for hassle-free and cost-effective international roaming.
  • Explore, compare, and purchase mobile plans from a variety of operators, and get an email immediately with your eSIM QR code.
  • Top-up your eSIM on the go from our eSIM App.
  • Check your data usage on our eSIM App.
  • Refer your friends & earn MobiMatter cashback through our Referral Program giving up to 50% referral rewards

Support

We have a dedicated 24/7 support team ready to assist in case there are any issues!
  • Use our troubleshooting tool to give you personalized advice to help fix your problem. It also assists you in submitting the relevant information to our support team for fast resolution
  • Alternatively, you can send us an email to support@mobimatter.com

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

52K reviews

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4.3

All reviews

(51,525)

20,682 reviews in the last 12 months

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Rated 1 out of 5 stars

Purchased MobiMatter package for Europe…

Purchased MobiMatter package for Europe and tried to activate from home some 400 km from European border. eSIM card installed at first attempt, but no internet data access. Contact customer service, got generated message to try on the border. Found Wifi connection abroad still doesn’t work. Contact again CS got instructions to turn off Wifi and upload 4 screenshots. Ok, it will be roaming charges accruing from my provider, but will resolve problems. New instruction without problem solving and send them refund request. Reply was to turn off WiFi connection and upload again set of 4 screenshots. Replied that I already lost 2 days of purchased package for trip of 6 days and can’t accrue new roaming charges which will exceed price of their package. Asked them to either delete eSIM card and reverse charges, or I will delete. Again request from CS to upload same set of uploaded screen shot and again turn off WiFi connection.
Replied that I deleted eSIM and instantly got response that now I’m not entitled for refund. My neighbor at resort where I’m staying purchased 500 GB from same provider and same thing happened. eSIM installed but no access to internet data?
Stay away from packages for Europe, very competitive prices, but product doesn’t work

21 July 2026
Unprompted review
Rated 5 out of 5 stars

The Best eSIM App I’ve Used

I’ve been using MobiMatter for all of my eSIM purchases and I’ve had an excellent experience every time.

The app offers a huge selection of eSIMs from different providers, making it easy to find the best option for any country or region. Prices are consistently very competitive, activation is simple, and everything works exactly as expected.

The interface is clean and easy to use, purchasing takes only a few minutes, and I’ve never had any issues with my eSIMs.

If you’re looking for reliable eSIMs with great prices and plenty of choices, I highly recommend MobiMatter. It’s the only app I use for my travel eSIMs.

6 January 2026

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