Luksushund logo
Visit website

Luksushund Reviews 

6,377
•
TrustScore 4.5 out of 5

4.6

Pet Supply Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have had a great experience ordering with them. The one time that something had gone wrong (which to clarify, was not their fault but the postal service's), I received great help from Sune to remedy... See more

Company details

  1. Pet Supply Store
  2. Pet Store

Written by the company

Hos Luksushund finder du alt det bedste til din hund 🐶 Vi tror på, at din firbenede ven fortjener produkter af høj kvalitet – uanset om det gælder lækre godbidder, slidstærkt legetøj eller komfortabelt udstyr til både hverdag og eventyr. Vi har håndplukket mere end 3.000 produkter, der kombinerer funktionalitet, holdbarhed og stil, så du altid kan finde det, der passer perfekt til din hund 🐾 Vores priser er skarpe 💰, men vi går aldrig på kompromis med kvaliteten. Hos os får du kun det bedste af det bedste, og vi tester selv de fleste produkter, så vi ved, at de lever op til vores høje standarder. Har du spørgsmål, eller mangler du vejledning? Vores kundeservice står altid klar til at hjælpe dig 🌟 Vi elsker hunde, og vi elsker at gøre vores kunder glade – det er vores vigtigste mission! ❤️ Når du bestiller hos os, sørger vi for, at din pakke bliver sendt afsted lynhurtigt 🚀 Med 24-timers levering kan din hund glæde sig til at få sine nye favoritter i hænderne (eller rettere: poterne 🐾) allerede i morgen. Uanset om du har en lille hvalp, en aktiv unghund eller en trofast senior, har vi alt, hvad du behøver for at gøre livet endnu bedre for din bedste ven 🐶💛 Velkommen til Luksushund – vi glæder os til at forkæle både dig og din hund! 🎉

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,377)

2,024 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Twice items delivered damaged due to inappropriate packaging but responsive costumer service

to sum up: Terrible packaging but attentive costumer service.
Twice wet food was delivered and in both time the food containers were packed in a way that caused all the containers to dent and chip. The first responsibility of an online shop
is to pack properly so items do not get damaged on the way. I should add that the second delivery was done for free because of the damage during the first delivery, and yet the food was packed even worse, in a plastic bag only, and arrived in a worse shape than the first time. I should add an update that Luksushund took my complaint seriously and refunded me for the purchase, indicating they will improve packaging.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

All good, quality/price and delivery

Products of good quality and quick delivery, I will order again ☺️

18 April 2025
Unprompted review
Luksushund logo

Reply from Luksushund

Hi Camille,

Thanks a lot for the review and your kind words. So happy that you'll be back 💕

Best,
Ajla, Luksushund

Rated 5 out of 5 stars

Great customer experience

Great and prompt service and fantastic products

3 May 2024
Luksushund logo

Reply from Luksushund

Dear Erica, Thank you so much for your review!

We are thrilled to hear that you had a great experience with us. We very much hope to see you again.😁🙌

Wishing you a wonderful day.
/Frederik, Luksushund🐶

Rated 5 out of 5 stars

Ive ordered a absolutely beautiful dog…

Ive ordered a absolutely beautiful dog collar name tag, it was done, shipped and delivered in one day ! ❤️❤️❤️❤️

24 April 2024
Luksushund logo

Reply from Luksushund

Dear Kristina, Thank you so much for your review!

We are incredibly happy with your review! And it's wonderful that you had a good experience!🙌😊

Wishing you a great day.

/Frederik, Luksushund

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look