Leger Holidays Reviews 

9,207
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,443 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the drivers and tour guides are exceptionally knowledgeable, friendly, and always willing to help during the journeys. Travelers also deeply appreciate the comfortable coaches and the smooth, well-organized booking process handled by a remarkably supportive team. Some reviewers were not happy with certain hotel accommodations, mentioning issues with food quality or rooms feeling a bit dated. Additionally, some people noted that the travel days could be quite long and packed with very tight schedules. A small group of guests also felt that certain hotel locations were a bit far from town centers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the helpful, friendly, and... See more

Service

Reviewers highlight positive aspects of service, noting that the organization and guides are generally... See more

Holidays

Users describe positive interactions with holidays, highlighting well-organized trips with informative guides... See more

Location

Customers had ambiguous experiences with location, noting both highlights and drawbacks. Reviewers frequently... See more

Booking process

Consumers find booking process to be positive, highlighting smooth online navigation and friendly telephone... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic trip to the Normandy D Day Landings .Guide and drivers were excellent.A lot of travelling and walking so be prepared.Coaches are spotless serving drinks reasonably priced .You cover quite a... See more

Company replied

Rated 5 out of 5 stars

Paul listened to our preferences which were vital to our booking and, true to his word, came swiftly back to us confirming that he managed to organise things to our satisfaction. We are very much look... See more

Company replied

Rated 4 out of 5 stars

The Tyrolean Alpine Splendour holiday was wonderful. The Silver Service coach very comfortable, the feeder coach and taxi on time. Very well organised by Leger. The drivers/guides Sonia and Steve,... See more

Company replied

Rated 5 out of 5 stars

A fabulous trip exploring the history of D-Day. The additional day was definitely worth doing as you get to discover more about the battle of Normandy following the invasion. The tour guide Jim was s... See more

Company replied



Company details

  1. Tour Operator
  2. Bus Tour Agency
  3. Travel Aggregator

About Leger Holidays

Written by the company

Leger Holidays is the leading provider of escorted holidays across Europe and worldwide, travelling by luxury coach, air and rail. With over 40 years' experience in escorted touring, we offer expertly planned, fully escorted holidays to the world's most sought-after destinations. From short breaks and worldwide adventures, to river cruises, festive breaks and holidays designed for solo travellers, there's 1000s of tours to choose from in 30+ destinations. Each tour includes exciting excursions, hand-picked accommodation and comfortable travel.

The journey can be just as important as the destination which is why we offer travel by luxury coach. Designed with customer relaxation in mind, our stylish coaches are both modern and spacious. State-of-the-art Luxuria boasts a fantastic range of facilities, including personal touch-screen TVs at every seat with a vast choice of entertainment (follow your journey, watch films, listen to music or play games), deluxe armchair-style seating with extra legroom and adjustable calf rests, and much more space around you with only 31 seats. Silver Service offers added comfort and facilities, such as deluxe reclining seats with leather headrests and a spacious rear lounge so you can socialise with your fellow passengers.

All of our holidays are safe, secure and fully bonded by ABTOT and ATOL from the day you book, giving you full financial protection so you can travel with peace of mind.

Leger Holidays

Written by the company

Plan now, celebrate later
Book a magical break before places fill and look forward to seeing Europe aglow this year.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(9,207)

2,253 reviews in the last 12 months

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Rated 5 out of 5 stars

Just returned from an austria…

Just returned from an austria spectacular with leger...what can I say our coach drivers Kelly and Steve were amazing..nothing was too much trouble amd they always made sure we were entertained. I made so many wonderful memories with my mum and met some incredible people. Would absolutely recommend and will definitely be booking again with leger just hope that I would be back in the bus with Kelly and steve 😀 x

29 August 2026
Unprompted review
Rated 1 out of 5 stars

We went to Italy your two drivers…

We went to Italy your two drivers pleasant and helpful, OK still rushed at the service stations after we got into France every stop was rushed it's the customer who pays a lot of money for their coach holiday's, so we gave you another go second lot about as helpful as a pack it of peanuts the again another coach trip just time watching none customer helpful one had a rotten virus so should never had been at work on way back other customer's were coughing and had sore throats all because of this woman driver, But legers coach company just don't care about the customer

10 August 2026
Rated 5 out of 5 stars

Simple to use

Simple process to view and book holidays.
Easy to use My booking online to make payments etc.
Kept up to date with what is required for the break away. Very informative.

31 August 2026
Rated 5 out of 5 stars

Very helpful customer adviser

Very helpful customer adviser, made the booking process easy and let us know about the taxi pick-up option.
Obviously at this stage I can only give a review on booking the holiday, so hopefully the holiday will also be 5*

31 August 2026
Rated 5 out of 5 stars

well organised well conducted the…

well organised well conducted the drivers kieran and jason were outstanding endlessly friendly fun and endlessly helpful the guide john was exceptional very knowledgable and patient

28 August 2026
Unprompted review
Leger Holidays logo

Reply from Leger Holidays

Dear Lucy,

Thank you for taking the time to leave us such a wonderful 5-star review.

We’re delighted to hear that you found your holiday so well organised and well conducted. It’s fantastic to hear that Kieran and Jason were outstanding, with their friendliness, humour and helpfulness making such a positive difference to your experience. We’ll be sure to pass your lovely comments on to them.

We’re also thrilled to hear that John was an exceptional guide and that his knowledge and patience added so much to your holiday. We’ll make sure your kind feedback is shared with him too.

We hope to welcome you on another Leger holiday in the future!

Kind regards,

Customer Relations (SB)

Rated 5 out of 5 stars

Booking process

24 August 2026
Leger Holidays logo

Reply from Leger Holidays

Dear Carol
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB

Rated 4 out of 5 stars

Call back as promised

Call back as promised - great.
Able to accommodate my requested change- great.
Charged a fee- I understand but not so great.

30 August 2026
Leger Holidays logo

Reply from Leger Holidays

Dear Tracy,

Thank you for taking the time to leave us a 4-star review.

We’re pleased to hear that our team called you back as promised and were able to accommodate your requested change. We appreciate your understanding regarding the fee, although we’re sorry this was a disappointment.

Your feedback is important to us, and we hope to welcome you on another Leger holiday in the future.

Kind regards,

Customer Relations (SB)

Rated 5 out of 5 stars

Helpful and ok

30 August 2026
Leger Holidays logo

Reply from Leger Holidays

Dear Alan,
Thank you for your lovely feedback,
We're delighted to hear that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB

Rated 5 out of 5 stars

The whole experience was excellent

The whole experience was excellent. The drivers Ben and Keiron were brilliant and very helpful. The family run hotel was beautiful and in a lovely little village in the mountains. They provided a packed lunch each day and although it was basic it filled a gap. The evening meals were varied and excellent. The choice of trips out were good and allowed us to see much of the beauty of Austria. The only downside was the taxi to meet the coach. We were picked up with 2 other people in a small car. How do you expect to get 4 people, 4 suitcases, a walker and hand luggage into a normal car. This has been the only problem we have with leger holidays. They don't use the same company each year.

22 August 2026
Unprompted review
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Reply from Leger Holidays

Dear Val,

Thank you for taking the time to leave us such a wonderful 5-star review.

We’re delighted to hear that you found the whole experience excellent and that Ben and Keiron were so brilliant and helpful. It’s lovely to know that you enjoyed the beautiful family-run hotel, the varied evening meals and the opportunity to explore so much of Austria through the included trips.

We’re sorry to hear about the difficulties you experienced with the taxi transfer and completely understand your concerns about fitting four passengers, luggage and a walker into a standard car. We appreciate you highlighting this, particularly as you’ve experienced similar issues on previous Leger holidays. We’ll ensure your feedback is shared with the relevant team for consideration.

We hope to welcome you on another Leger holiday in the future!

Kind regards,

Customer Relations (SB)

Rated 5 out of 5 stars

Booking was very easy and we look…

Booking was very easy and we look forward to our holiday

30 August 2026
Leger Holidays logo

Reply from Leger Holidays

Dear Jackie,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB

Rated 3 out of 5 stars

Why can’t i choose the seats on the…

Why can’t i choose the seats on the coach it’s nearly two years to departure so it should be on a first come first served basis . I do not agree with York policy 7- 10 days before departure I think this issue needs addressing asap kevin

6 September 2026
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Reply from Leger Holidays

Dear Kevin,

Thank you for taking the time to share your feedback.

We’re sorry to hear that you’re disappointed with the current coach seat allocation policy. We understand your frustration, particularly as your holiday is still a considerable time away and you would prefer seats to be allocated on a first-come, first-served basis.

We appreciate your comments regarding the policy of allocating seats closer to departure, and your feedback will be shared with the relevant team for consideration.

Thank you again for bringing this to our attention.

Kind regards,

Customer Relations (SB)

Rated 5 out of 5 stars

D-Day landings battlefield tour

We had a tour of the D-Day landings in Normandy last weekend. We have to say it was a real brilliant experience!

Our tour guide Sharon, has a passion for history and it clearly shows. She delivers information with such enthusiasm, we found it so easy to listen to her. Her personal approach we felt made her stand out.

We had Martin and Cody as our drivers. I cannot rate them high enough. They were great to talk to and have a laugh whilst still conducting their job to a high level of professionalism.

The coach was also good too, being comfortable enough for the two full days of travelling we did.

Lastly the booking process was easy and also changing details through the customer service phone line was simple to sort too.

We would easily enjoy another tour that's for sure!

31 August 2026
Unprompted review
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Reply from Leger Holidays

Dear Joe,

Thank you for taking the time to leave us such a fantastic 5-star review following your D-Day Landings in Normandy tour.

We’re delighted to hear that you had such a brilliant experience. It’s wonderful to know that Sharon’s passion, enthusiasm and personal approach helped bring the history to life and made the tour so engaging. We’ll be sure to pass your lovely comments on to her.

It’s also fantastic to hear such high praise for Martin and Cody. We’re pleased that their friendly personalities and professionalism helped make your journey so enjoyable. We’ll be sure to pass your kind comments on to them too.

We’re also pleased that you found the coach comfortable for the journey and that both the booking process and making changes through our customer service team were straightforward.

It’s wonderful to hear that you would happily enjoy another tour with us, and we look forward to welcoming you back on board soon!

Kind regards,

Customer Relations (SB)

Rated 3 out of 5 stars

Difficult booking proccess compared to the old system

I have used Leger in the past and found their site good then as I could select the coach seats etc.
I could not do that this time and so unsure if I have a seat with my wife or if we end up sat next to a stranger

5 September 2026
Leger Holidays logo

Reply from Leger Holidays

Dear Ron,

Thank you for taking the time to share your feedback and for choosing to travel with Leger again.

We’re sorry to hear that you found the booking process less clear on this occasion, particularly as you were unable to select your coach seats and are now unsure whether you and your wife will be seated together. We completely understand how important this is and appreciate the concern this has caused.

Your feedback regarding the website and seat selection process is important to us, and we’ll ensure your comments are shared with the relevant team for consideration.

Thank you again for your feedback.

Kind regards,

Customer Relations (SB)

Rated 5 out of 5 stars

Always a pleasure to talk to Leger's…

Always a pleasure to talk to Leger's staff, ever so helpful.

6 September 2026
Leger Holidays logo

Reply from Leger Holidays

Dear Chris,
Thank you for your lovely feedback,
We're delighted to hear that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB

Rated 4 out of 5 stars

Impressed with my first Leger holiday

This was my my first Leger holiday - a 4 day Battlefield Tour to Belgium. The customer portal is excellent; I found it easy to manage payments and find information. I don't know whether less tech savvy people would cope, but I suppose they would book through agents rather than online. The travel itself is quite tiring, starting with a mini bus pickup at 03.40, then picking up other couples on the way to the feeder coach, and 3 more service station stops before getting to the interchange. This is, however, to be expected - and I slept through most of the journey anyway! The teams on both coaches were friendly and helpful. There was a good selection of refreshments onboard the coach which were reasonably priced. My only criticism was the cold temperature on the coach, which was particularly bad for the person in the window seat. However, by the 2nd day I had learnt to wear 2 hoodies and a coat while in the coach (which I took off every time we left the coach!) Overall, I was impressed with Leger as a company and would book with them again.

28 August 2026
Unprompted review
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Reply from Leger Holidays

Dear Mrs Hopkins,

Thank you for taking the time to leave us a 4-star review following your first Leger holiday and Battlefield Tour to Belgium.

We’re delighted to hear that you found our customer portal easy to use and that both coach teams were friendly and helpful. It’s also great to know that you enjoyed the selection of refreshments available on board and were impressed with Leger overall.

We’re sorry to hear that you found the coach temperature too cold, particularly for those seated by the window. We appreciate your feedback and will ensure this is passed on to the relevant team for consideration.

It’s wonderful to hear that you would book with us again, and we look forward to welcoming you on another Leger holiday in the future.

Kind regards,

Customer Relations (SB

Rated 5 out of 5 stars

Spectacular Austria with Ledger Holidays

We have just returned from the Spectacular Austria trip. Every place we visited was beautiful and litter free. The luxuria coach was very comfortable and the drivers were helpful and knowledgeable about the places which we visited. Our hotel was lovely and in a great setting my only tiny complaint was the bed pillows were too soft.

22 August 2026
Unprompted review
Leger Holidays logo

Reply from Leger Holidays

Dear Susan,

Thank you for your fantastic 5-star review. We’re delighted to hear that you enjoyed your Spectacular Austria holiday and found the places you visited so beautiful. It’s also wonderful to hear that you were comfortable travelling in our Luxuria coach and that the drivers were so helpful and knowledgeable.

We’re pleased that you enjoyed the hotel and its lovely setting, and we appreciate your feedback regarding the pillows. We’ll ensure this is shared with the relevant team.

We hope to welcome you on another Leger holiday soon.

Kind regards,

Customer Relations (SB)

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