Extremely misleading and deeply…
Extremely misleading and deeply untrustworthy webshop. Ortorex.dk presents itself as a Danish shop, but the company behind it is registered in Cyprus, while products reportedly come from China.
They charged my card 99 kr. immediately. I ordered on 29 August and was promised tracking information within 2–3 working days, but I have received neither tracking information nor proof that the product was dispatched.
What I have received is several emails asking me to provide feedback and offering discounts in return. Apparently, they are much quicker at chasing reviews than sending customers their purchases. Their website even offers a 40% discount for uploading proof of a Trustpilot review, making their review practices appear highly questionable.
I fully expect Ortorex to post a generic, automated response beneath this review that addresses none of these specific points. A polished but meaningless reply does not replace delivery, valid tracking information or an actual refund.
This appears to be a deceptive dropshipping operation disguised as a trustworthy Danish health retailer. Stay away!