Jumpflex Trampolines Reviews 

706
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

JumpFlex have been outstanding!! We recently moved house which meant our trampoline had to be dismantled. We noticed several faults that we wouldn’t have otherwise seen. JumpFlex we’re onto it straig... See more

Rated 5 out of 5 stars

Easy to purchase online, once arrived noticed we missed a spring , contacted them straight away and they sent out another one. Great communication & fast delivery. We found we needed 2 people minimum... See more

Rated 5 out of 5 stars

Our big family(with three chidren) bought the trampoling six year ago, very good quality, never damaged.A month ago we moved house and my husband rebuild the trampoling in our backyard,accidently brok... See more

Rated 4 out of 5 stars

Great trampoline, seems well made and had great assembly instructions - really clear with nice pictures to follow too. The order of some assembly items is questionable, as you had to undo and redo so... See more

Company details

  1. Outdoor Sports Store
  2. Children's Toys Store
  3. Toy and Game Manufacturer

About Jumpflex Trampolines

Written by the company

Jumpflex Trampolines

About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

706 reviews

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4.6

All reviews

(706)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy order

Easy order, fast shipping! The AnchorKit works perfectly on our non-Jumpflex trampoline and was simple to install. Great product!

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience with jumpflex

Terrible experience with jumpflex. I ordered a hoop for our kids for Christmas and ordered the Flex as the receipt for our trampoline says a Flex and it did not fit our trampoline. When contacting jumpflex they said they have since changed the name of our trampoline to a classic and it's the wrong one but will not accept a return or refund! Disgusted. $150 down the drain. Will never recommend again.

24 December 2024
Unprompted review
Rated 2 out of 5 stars

Impossible to assemble

Assembly was extremely difficult to get all the strings to stretch. The effort was so great that the supplied tool broke. Customer service will not answer the phone just a recorded message say high volume of calls.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Weslee, customer service representative.

I haven't picked up my Trampoline, but I have to say Weslee customer service representative is awesome for a whole month he has replied to all my emails in regards to growing grandkids and best tramp to choose. Weslee thank you, I would have truly given up if it wasn't for you Weslee.

16 November 2023
Unprompted review
Rated 1 out of 5 stars

worst quality I ever experienced!

worst quality I ever experienced!
The top rails kept breaking, even the replacement parts were so bad quality that they broke after TWO days! I lost count of the top rails I replaced - definitely more that 8 and the drama is with ever new part the same. I am so sick of this crappy trampoline and will dismantle it and buy another brand

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Onto our third, they are that good!

We love jump flex! We have purchased 3 tramps from them now!
First one we didn't buy the anchor kit and it ended up over the neighbors fence in a storm. The second one we got the anchor kit but it worked so well when we moved houses we couldn't move it so it stayed behind. So now we are buying a third one for the kids at the new house :) The team are always great to deal with and super quick with delivery. The tramps themselves are sturdy and great quality! Highly recommend!!

19 October 2022
Rated 5 out of 5 stars

Once again Jumpflex deliver!

Once again Jumpflex deliver. Wanted to buy some poles for our old trampoline. They couldn't supply but said they would sell us a new trampoline at the cost of the replacement poles. Was blown away!

19 November 2022
Rated 5 out of 5 stars

Amazing trampoline

Amazing trampoline, prompt delivery and great communication. The trampoline was exactly as described and easy to assemble. It came well packaged and ready to go with extras.

4 November 2022
Rated 5 out of 5 stars

Quick delivery

Quick delivery, and even was able to change address in time easily to avoid ruining a surprise as I bought it as a gift.
My child (9) loves it, hasn’t been off it all morning!

6 October 2022

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