Jio Reviews 

Road network issue all time why I pay lot of money in use the network but all time network problem not satisfied that these change the problem

I have a jio number and it's been almost 8,9 years. I got shifted to new location in delhi since mid August and there is no proper network coverage at my location. Internet is not good and whenever I contact jio customer service they mention that some work is going on and it will get resolved in 1 week. It's been 3 week and I called customer service and asked simple question that I do 999 5g recharge and my plan is going to end by 21st of October. I simply asked that supervisor that if I am not getting proper internet on my sim, will I get the refund from today 5th sept till 21st oct, he denied stating it is not possible. I am a middle class guy and I only reply on my mobile data, I do hard work and pay this 999 amount to jio ( such a big brand) they are not willing to refund the remaining amount which made my mood swing and I am going to port my number to different service provider. I will not blame the customer support, because they are just doing their jobs. It's jio who is not allowing them to give the partial amount.

I am buying a sim since 2018 before but now I am decided to quit permanently to jio services fully worst service no customer setisfaction but that ceres ask me many times of raise complaint but no any response that is very big issue now so I'll break my sim card parmanently

Subject: Formal Complaint Regarding Reallocation of My Long-Used Mobile Number Without Proper Resolution

My name is Nitesh Kumar, and I had been using mobile number 76449482** continuously for almost the last 10 years. This number was extremely important to me, as it had been registered and shared across numerous official as well as personal platforms, accounts, contacts, and services.

Due to an unfortunate situation, there was a period when I was unable to use the number because I did not have access to a mobile phone and was not in a position to use the connection. Once my circumstances became normal, I made repeated attempts to reactivate and recover the same number. I contacted Jio Customer Support several times and also personally visited Jio offices on multiple occasions, requesting assistance in restoring my number.

Unfortunately, despite my repeated efforts and follow-ups, I was unable to get my number back due to what I experienced as an extremely poor and ineffective customer-service process.

I have now come to know that the same number has been allotted to another customer. This has caused me considerable distress and inconvenience because the number was associated with many of my official and personal records, accounts, contacts, and other important services.

I would also like to acknowledge that I made a mistake by porting this number from Airtel to Jio, believing that Jio would provide reliable service and support when required. However, my experience has been completely different.

I have raised this issue with Jio on several occasions, including through emails, but unfortunately, I did not receive any satisfactory response or resolution.

As a result of this experience, I have already discontinued Jio connections used by more than 30 people among my family and acquaintances, and I intend to continue moving away from Jio services. I understand that this may not significantly affect such a large organization, but for me, this is a matter of principle and customer trust.

I am not making this complaint simply out of anger. I am raising my voice because I believe that a customer who has used a number for nearly a decade deserves proper assistance, communication, and a fair opportunity to recover it when circumstances prevent temporary usage.

I strongly protest the way my case was handled and the lack of proper response from Jio despite my repeated attempts to seek help. I request Jio's senior management and grievance team to look into my case seriously, review the complete history of my requests and communications, and provide me with a proper explanation regarding why my long-used number could not be restored despite my repeated efforts.

I hope that my complaint will finally receive the attention and response that it deserves.

Regards,
Nitesh Kumar

They don't give proper net i am doing any important task suddenly net got disrupted and I got restart from 0. It's same for wifi and phone internet. They should stop making net either or make it free because the money I am giving is going waste i bought 100 mbps plan and got like 10-15mbps during work hours. Don't buy jio internet be deprived of it completely better than wasting money on this internet. Total waste of money.

Jio air filter service is not responsible
Jio management is not responsible

It has been two days since I got the new connection, yet they haven't been able to activate my Jio AirFiber service. Now, they aren't even answering my calls. It has also been two days since I made the payment, but there is no one from the company listening to my concerns. What should I do now?

Very bad service evry month fix by mukesh ambani NOT PROVIDED GOOG ENTERNETE internet highest speed only 1mb pre minute evry month loss my money to recharge jio sim my decision im port my sim to airtel ( bakwas service joi )
#baycot jio

One starinulla mothalum illa myru cash thannittalle veruthe therunnathallallo pinne enth konakkan aanu recharge cheyyunnath

I suggest don’t take international roaming plan of jio while you travel to USA bcoz it’s didn’t work at all. Rather I would suggest port out from jio to other company bcoz it has good network rather then jio

The 5G doesn’t work properly. The connection is often unstable, and the speed is not consistent.

In single work, I can say Worst service jio airfiber service

I’m experiencing an unstable network connection in my hometown. There is no 5G connectivity available, and the internet keeps buffering on every single app. The network speed is extremely poor and unreliable. check the network coverage in my area and resolve this issue as soon as possible.

The network speed ranges from avg to good

Very bad experience i can't even see video, unable to work even 8 have 5g network

This wifi, IS ASS. ITS FREAKED UP BULLSHIT, OVERPRICED SHENANIGANS AND FALSE ADS.I genuinely cant explain HOW MANY FREAKING TIMES i disconnect in one day. If you read this, please do not buy this router it is a waste of money and provides basically nothing. Cant do shit with this wifi

I’ve had airtel home fiber service, TATA play and jio home fiber for more than two years each. By far, Jio is the worst of all, they are cheaters. The most expensive and yet the most inefficien, unprofessional, and break their commitments like nobody’s business. I urge all the readers to never use their service. Please don’t get impressed by the name of Reliance. They should change their name from JIO to MARO

i called to customer care regarding network issue we will send technician like that they send 3 days on wards not yet technician came very bad service and dont take jio airfiber connection

Genuine dogshit service, horrible network drops, we pay for 100mbps+ and get barely 10, coverage is horrible and the amount of times the router just stops working. Customer support is even worse, they force you to talk to a stupid AI chatbot which doesn't even help solve issues, and supervisors never respond. Just the fact that such a large company was affected by illegal cable removal truly shows how much they enjoy cutting corners.

I did not even wanted to give one star but did it just to share my review. I have been trying to connect with jio services regarding the jio fibre issue. During the time of installation they took my two personal contact and I had to take out new sim for setting the set up box for wifi. Before this month suddenly my setup box started blinking red for many days and I was unable to contact with human assistant although I interacted with AI on calls and recieved tons of automated mails. The problem was that due to the non recharge my number got blocked that registered number got blocked and is now being allocated to another user. My only question is why did this fraud company take my two other contacts when I could not get support by using such details to seek customer support services? I just got the mails of we are under review and at phone call I recived that due to rainfall enginner cannot come but will arrive after it sorts out and can be delayed. Like it's been almost two months. And also the fun part suddenly before this week set up box started blinking green and then I recharged it. But now I am not getting any internet services I wrote mails and yet I only got automated mails and one mail from human personnel which is now not replying. I was so clear that I cannot use my registered number but the one they took during the time of installation. It's so frustrating like nothing is clear cut. I lost my money too. It's worse really every worse. I won't ever use Jio services. It's pricey and when it comes to customer services they goes blank. Their claims it always supporting customers are just lies. Even if they cannot do anything they would have confirmed me with mail but it is always like they are reviewing and giving me hope of something which they are never doing.