Jdsports Reviews 

9,138
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I ordered a pair of shoes 3 weeks ago, shopment should be 5-8 days. 20 days later, I have contacted their customer service several times and no answer. I have even gone to a physical shop and no one... See more

Rated 5 out of 5 stars

I want to give shoutout to Nordine from JD Sports in Fields. Absolutely amazing customer service!!! He knows a lot about sneakers and does his job well. I bought sneakers from tricky material and he e... See more

Rated 1 out of 5 stars

JD orde on internet ordered on Thursday 27 still hasn't been sent to courier or updated getting worse every time I order will not use again

Rated 3 out of 5 stars

It was a good experience from JD sport for shopping online through their own application. Although it is good I have seen some minor disadvantages like I couldn’t exchange the size of the shoes. But I... See more

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  1. Events & Entertainment

About Jdsports

Written by the company

JD Sports er en af Danmarks største leverandører af sportsmode. Der tilbydes et bredt udvalg af løbesko, sneakers, modetøj og tilbehør til både herrer, damer og børn – og 80 % af dette er eksklusivt hos JD. Det nuværende udvalg har produkter fra alle de store sportsmærker, såsom Nike, adidas, Ellesse, Fila, The North Face, Reebok, Converse, Lacoste, Puma... og mange flere, inklusive JD eksklusive brands som McKenzie og Pink Soda Sport

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2.4

Poor

TrustScore 2.5 out of 5

9K reviews

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2.4

All reviews

(9,138)

497 reviews in the last 12 months

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Rated 1 out of 5 stars

No Shoes, No money

I ordered a pair of shoes 3 weeks ago, shopment should be 5-8 days. 20 days later, I have contacted their customer service several times and no answer. I have even gone to a physical shop and no one could tell me absolutely anything about them. At this point they have taken the money, does not seem like they are going to deliver the shoes or give the money back.
AVOID BUYING HERE.

15 August 2026
Unprompted review
Rated 1 out of 5 stars

Missing confirmation mail

I placed an order with JD Sports Denmark 15 days ago, but I never received an order confirmation email. Therefore, I have no tracking information and cannot track my package.

I have contacted customer service around 20 times, but I have never received a response.

The payment has already been taken from my bank account, yet I have still not received the goods or any information about the delivery.

This situation is extremely disappointing. I would like they to investigate this matter immediately and provide me with the status of my order and tracking information. If the order cannot be delivered, I expect a full refund

14 August 2026
Unprompted review
Rated 1 out of 5 stars

Very Bad Service

First of all I had a return that took nearly a month and half and four phone calls to customer service to receive my refund. Then I made an order from your Copenhagen store to have it shipped to my house in Odense the sale person told me that it would arrive to my house in two to three days and it took almost two weeks.

7 August 2026
Rated 5 out of 5 stars

Very good

Found some amazing shoes with a good discount. Pretty fast delivery and nicely packaged

13 July 2026
Rated 1 out of 5 stars

No received order and no refund

I did not receive my order and since I do not live in the same country, and therefore can not go back to the store and show my receipt in the store I bought my order from, I can not get my money back. I feel disappointed and tricked. I have paid for the order, have not received it and will not get my money back. I feel sorry for my self.

13 July 2026
Rated 1 out of 5 stars

Pure Negativity

Terrible stores. Stood in line for 20 minutes while the 7 employees walked around chatting. Minutes passed by without any cashier.
Moreover, I ordered some shorts for click and collect. They spent 30 minutes looking for them with no luck. Then I ordered the wrong size to my house, and wanted to swap them in-store. But I had to pay extra to swap them, or I could order a click and collect and wait 5-10 days. All of this WHILE I WAS HOLDING THE SHORTS IN MY HANDS!?
I have had two encounters with JD sports within a week, and I will never use them again. What a waste of time.

26 June 2026
Unprompted review

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