Jamon.de Reviews 

29
TrustScore 4 out of 5

4.2

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Company details

  1. Grocery Store
  2. Deli
  3. Gourmet Grocery Store
  4. Grocery Delivery Service
  5. Italian Grocery Store
  6. Supermarket

Written by the company

jamon.de ist Deutschlands führender Online-Händler für authentische spanische Feinkost. Seit über 25 Jahren importieren wir Schinken, Tapas, Olivenöl, Wein, Cava und Geschenkkörbe direkt von handverlesenen Erzeugern aus Spanien – ohne Umweg über den Großhandel. Unser Sortiment umfasst mehr als 500 exklusive Produkte: vom klassischen Jamón Serrano über edlen Pata-Negra-Schinken der Rasse Ibérico de Bellota bis hin zu regionalen Spezialitäten, die man außerhalb Spaniens kaum findet. Wir kennen unsere Lieferanten persönlich, besuchen sie regelmäßig vor Ort und entscheiden gemeinsam, welche Produkte es in unser Sortiment schaffen. Besonders beliebt: unsere fertigen Präsentkörbe und Geschenkboxen mit spanischer Feinkost – kuratiert für jeden Anlass, von der kleinen Tapas-Box bis zum edlen Gourmet-Korb mit Pata-Negra-Schinken und Wein. Wer lieber selbst zusammenstellt, nutzt unseren Präsentkorbkonfigurator. Für Firmenkunden übernehmen wir auf Wunsch den kompletten Versand an viele einzelne Lieferadressen – inklusive individueller Grußkarte je Empfänger und Sammelrechnung. Was uns unterscheidet: Wir sind kein Supermarkt und kein Katalogversender. Jedes Produkt ist eine bewusste Auswahl – auf Echtheit, Qualität und Herkunft geprüft. Über 30.000 Bewertungen bei Trusted Shops mit einem Durchschnitt von 4,8 von 5 Sternen. Zertifiziert seit 2001. jamon.de GmbH | Schinkenstraße 16 | 33415 Verl | Deutschland


Contact info

4.2

Great

TrustScore 4 out of 5

29 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(29)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered for my father's birthday a…

I ordered for my father's birthday a few items ( Serrano ham,wine and a few other items) . Really happy with the service ,good quality products and super fast delivery.Thanks so much great work highly recommended.
Kind regards Daniel Hujer

28 December 2024
Unprompted review
Rated 1 out of 5 stars

Unacceptable service

Unacceptable service, the company doesn't take any responsibility about delivery.

They pass the parcel to the delivery company (say, DHL), and then neither the delivery company, nor the Jamon.de bother to inform me as a client or a recipient about any changes that happening on the way.

DHL website with the tracking number gives wrong info, they don't call recipients if things change, and recipient has to "guess" when exactly they will deliver it and stay at home all day. If a recipient is not at home, there're no notifications, nobody bothers to call and the parcel is sent back. Having experience of working with other similar companies in the UK and the US, I know that there are definitely ways to make service more efficient and client-friendly.

22 December 2022
Unprompted review
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