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Joliny Reviews 

33
•
TrustScore 4 out of 5

4.1

Gift Shop
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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers had a great experience with this company. Customers are very happy with the products, often finding them to be exactly as expected and well-made, with many items like backpacks and blankets being loved by recipients. People frequently mention the items are cute, beautiful, and often better than anticipated, making them perfect gifts. However, some customers noted that the received product did not always match the picture or description, especially for personalized items based on photos. A few people also felt that the final item sometimes looked different from what was expected or was smaller than anticipated.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction and love... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing disappointment as products... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased the biggest size offered. In the commercial advertising their product, the likeliness of the figurine to the real person is superb, but the reality isn’t so tremendous. The end product I... See more

Rated 4 out of 5 stars

I loved the product! My granddaughters loved the backpacks. The only issue was the shipping took a while.

Company replied

Rated 5 out of 5 stars

So I seen their personalized backpacks while searching the web and ordered on for my godson.The backpack arrived quickly within 2 weeks and it was better than I thought it would be. My godson is going... See more

Rated 5 out of 5 stars

I ordered two backpacks for grandkids and couldn’t remember if I added names and got confirmation within hrs of asking, received the backpacks kids love them well made

Company replied

Company details

  1. Gift Shop
  2. Baby Store

Written by the company

Joliny creates personalized, made-to-order gifts for kids and families. Since 2023, we've been helping customers make every name, moment, and memory extra special.

Contact info

4.1

Great

TrustScore 4 out of 5

33 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(33)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheap, flimsy "sweatshirt

Took a long time to receive my "sweatshirt". There was no indication on the website this item would be coming from China - I would not have ordered. The product is nowhere near what the picture and description indicated. Very, very disappointed!!!

28 October 2025
Rated 1 out of 5 stars

I answered the ad and sent in pictures

I answered the ad and sent in pictures. I have never done this before so I didn’t know exactly what they needed. When I got our product, it looked nothing like us, and because the picture wasn’t a full picture they assumed what was the lower half. When I got the product I mean sent an email to Support. They asked for pictures so I sent them. Their only response was that they were sorry and that they had to make a guesstimate on the lower half of the picture. Why couldn’t they have just requested more pictures? For $140 it is a very weak representation from a 3-D printer. Still extremely unsatisfied and disappointed customer.

9 October 2025
Rated 4 out of 5 stars

Good not great!

I purchased the biggest size offered. In the commercial advertising their product, the likeliness of the figurine to the real person is superb, but the reality isn’t so tremendous. The end product I received is more of a caricature of the person whose photos I provided to them. Nonetheless, I’m keeping it and gifting it as planned.

15 August 2025

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