I got myself into a very difficult password problem and was locked out at an urgent moment. iwantmyname support were very calm and patient. First of all they made really sure I wasn't a scammer and wh... See more
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Review summary
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Based on these reviews
Company details
Information provided by various external sources
500+ domain extensions, 100+ plugins, and the best support team on the planet. We've been changing the domain industry since 2008, and we're only getting started.
Contact info
- New Zealand 
- help@support.iwantmyname.com
- iwantmyname.com
Replied to 11% of negative reviews
Typically replies within 1 month
An excellent personalised service
An excellent personalised service and always happy to help
CHOOSE ANOTHER PROVIDER
Iwantmyname has pretty much zero support. You cannot get them to help and they ignore support tickets. BEWARE OF THIS COMPANY. Choose another domain provider who has support. They do not care about your business or their customers.
I been using iwantmyname.com for over…
I been using iwantmyname.com for over 10 years and I love the no fuss interaction and services they have.
Amazing Support
I'm a "basic" user---not tech savvy and moreover often intimidated by the interface(s). I Want My Name is straightforward, transparent, and *super* helpful. Any time I have needed support to get a domain hosted on a different platform, they respond and have a solution within 12 hours. I have been a faithful user for over 10 years and don't see myself ever changing.
Easy company to work with
Would reconsider and go elsewhere
Would reconsider and go elsewhere. Plenty of other cheaper options with fantastic customer support.
I really liked iwantmyname when I signed up. They seemed small, independent, likeable, and have let my domains sit there for a while.
I was looking around for cheaper options, and in wanting to save some money at the moment, I want to move away from them.
This is when you see the true colours of a company.
If I set my domains to auto-renew or turn it off, it works perfectly. However, I now want to unlock my domains to transfer, and to my surprise, it flags an unhelpful "error" message. Meaning I have no idea why it's happening. Therefore, I cannot unlock my domains, no idea why, and customer support aren't helpful at all. They said they would forward this to the tech team, but surely this is part of running a registrar business. Options on the control panel should work, and an error should be flagged and fixed.
I don't recommend signing up to them. You're in for expensive renewals in the future, and if you even want to leave them, good luck! Would just avoid altogether.
I can't seem to log in to my account
I can't seem to log in to my account. I have the username and password, but don't know where the 2-step verification is going to.
Terrible Customer Support
IWantMyName has to be one of the worst, if not the worst domain provider I have ever worked with. It has taken weeks to resolve a basic login issue after a former staff member left, we have provided countless pieces of evidence each time and have been left waiting for days if not weeks each time for a reply. There are so many other domain options please don't use this one.
Was kept well informed through out the…
Was kept well informed through out the whole process, seamless really, Would highly recommend
I am client at iwantmyname since 2016…
I am client at iwantmyname since 2016 without any problems, smooth and easy handling. Safe and no brainer beside the normal phishing attempts you ll get always on any domainserver. Good, professional and secure.
I emailed for help
I emailed for help, and they not only helped to explain what my domain issue/problem was, but they also fixed it themselves.
Nag!Nag!Nag
Nag!Nag!Nag! I first received notice that my domain registration would be ending in 42 days. Within a week I started receiving multiple emails about renewing. Even after I renewed (a month early just to end the nag emails) I still received numerous nag emails. For almost 2 weeks in early September 2025! Next year I will be looking for a new vendor!!!
Unexpected joy
The iwantmaname support team works fast, uncomplicated and unbureaucratic. They solved my troubles within 48 hours to my full satisfaction. Great!
All lies.. Avoid, they are not what they used to be
Despite responding to my last review and promising to contact me... They didn't.... Shocker
So in the end had to get my bank to do a charge back from the money they took from me. 
Great service from iwantmyname
Great service from iwantmyname. Very easily to choose and setup a domain name with their website. Step by step and then you own your own domain name for you website. I highly recommend to anyone.
Reply from iwantmyname
Reply from iwantmyname
Extremely slow customer service
Extremely slow customer service. Their website makes it look like they are based in New Zealand but they are not. I have reached out multiple times over the last 6 days and have not heard from them in 5 days. Issue is still unresolved and urgent.
Reply from iwantmyname
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