Pandora IE Reviews 

1,620
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,009 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times, the smooth online ordering process, and the friendly support team available to everyone. Consumers frequently highlight the beautiful product quality, stunning jewelry details, and lovely packaging that makes items ideal for special gifts. Regular buyers also mention how easy it is to navigate the store and complete purchases without any complications. Some reviewers were not happy with incorrect sizing issues or missing items that unfortunately impacted their special purchase experiences. A few other people also felt that unexpected delivery delays and shipping tracking problems negatively affected their overall satisfaction levels.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that orders frequently arrive the... See more

Product

People report positive experiences with product, often describing the jewellery as beautiful and high... See more

Order

Users describe positive interactions with order, highlighting the smooth process and swift delivery times.... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful items, great details,... See more

Service

Consumers find service to be exceptionally positive, praising both prompt online delivery and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always very happy with the quality that’s way I choose Pandora again over the years And about your service it’s never been better order before 3pm for next day delivery.. and that’s it , my order a... See more

Rated 5 out of 5 stars

This was my first purchase from this company. I wanted something a little different for my niece's 18th. What arrived was totally beautiful. Arrived within two working days of ordering. Great custome... See more

Rated 5 out of 5 stars

I love Pandora and have been collecting for at least 15 years The staff in the shop in swords are very pleasant and helpful Online shopping is way too easy for an advent collector

Rated 5 out of 5 stars

The service was excellent. I received the product I ordered. Each item was packed individually and well protected. I received my Pandora jewelry in 5 days as promised. I had no delivery issues and I a... See more


Company details

  1. Jewelry Store

Written by the company

PANDORA designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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4.5

All reviews

(1,620)

984 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great jewellery

Great jewellery, delivery is always fast, only thing is gold rings so a bit silver after some wear but that’s common

1 September 2026
Rated 5 out of 5 stars

I absolutely love Pandora jewelry!

I absolutely love Pandora jewelry! The craftsmanship and attention to detail on every piece are incredible. I recently started my charm bracelet journey, and I love how customizable it is - every charm tells a personal story or commemorates a special memory. The packaging is always gorgeous, making it feel like a true luxury experience every time I open a box. Whether you're treating yourself or looking for a meaningful gift, Pandora never disappoints. I'm completely obsessed and can't wait to add to my collection!

4 June 2026
Rated 1 out of 5 stars

Gift didn’t match the images at all

Gift didn’t match the images at all. Necklace was teeny tiny. Specifications weren’t in the add.

4 August 2026
Pandora IE logo

Reply from Pandora IE

Hi Tadgh,

Thank you for leaving a review here on Trustpilot. I am sorry our item was not satisfactory for you.

I checked this for you, and can see the specs are listed online. If you select 'View product details' there is a dimensions section.

Once you add to bag, the size options appear, for this item just the 40cm is available.

Just in future if you are shopping online be sure to check these spots to ensure the size suits you!

Best,
Pandora.

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