Iberica Food Reviews 

813
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I’m a repeat customer and have always been happy with the olive oil, DHL let me down with not doing next day delivery but that is nothing to do with them. Would definitely recommend

Company replied

Rated 5 out of 5 stars

This store is a treasure trove of quality products and friendly faces. I adore their deli section, where I often pick up fresh sandwiches and salads for lunch. Everything is made daily, and you can... See more

Rated 3 out of 5 stars

Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... See more

Rated 4 out of 5 stars

Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made th... See more

Company replied

Company details

  1. Cured Ham Store
  2. Cheese Shop
  3. Gourmet Grocery Store
  4. Grocery Delivery Service
  5. Meat Wholesaler
  6. Seafood Wholesaler

Written by the company

We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

813 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(813)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service, reasonable prices, many thanks iberica Food

Iberica Food had the items I wanted - Mezcla Coffee - as a reasonable price and delivered quickly. Could you possibly stock the Saimaza mezcla coffee brand too, apologies if it is a bit of a cheeky request...but it is my favourite coffee!

30 May 2025
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Reply from Iberica Food

Hello,

Thank you very much for your wonderful feedback! We’re delighted to hear you enjoyed our service and found our prices reasonable.

Thank you also for suggesting Saimaza Mezcla coffee. While we don’t stock that particular brand at the moment, I’ve passed your request on to our buying team for consideration. We always aim to expand our range with products our customers love, so your input is invaluable.

Many thanks again for your support!

Warm regards,

Iberica Food Team

Rated 2 out of 5 stars

Over priced products

Quick delivery and good info. But very over priced products and postage is above normal postage. Would shop around more in the future

4 June 2025
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Reply from Iberica Food

Thank you for your feedback. I’m sorry you found our prices and postage high. We work with small, family producers to bring you top-quality Spanish goods. Please check our newsletter for deals, or let me know which items you’re after and I’ll see if any offers apply.

Kind regards,
Iberica Food Team

Rated 5 out of 5 stars

Ordered and arrived when it said it…

Ordered and arrived when it said it would. Have not tried the meat yet but it does look great and is well packed.

3 June 2025
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Reply from Iberica Food

Hello,

Thank you for your feedback! We’re pleased your order arrived as expected and that the meat arrived well packed. We hope you enjoy it once you’ve tried it—please let us know your thoughts.

Best regards,
Iberica Food Team

Rated 5 out of 5 stars

Good Price

Easy to use website. Good range of Spanish drinks - horchata is very nice. Good price compared to other suppliers for Alhambra Reserva 1925. Quick delivery

1 June 2025
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Reply from Iberica Food

Hello,

Thank you for your wonderful feedback! We’re delighted you found our website easy to use and enjoyed our horchata and Alhambra Reserva 1925 at a good price. It’s great to hear our delivery was quick too.

We look forward to welcoming you back soon—please let us know if there’s anything else we can help you with.

Best regards,
Iberica Food Team

Rated 5 out of 5 stars

Lovely produce and great service

Really pleased at the ease of ordering and speedo delivery from Iberica. Good website.

2 June 2025
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Reply from Iberica Food

Hello,

Thank you for your lovely feedback! We’re delighted you found our produce to your liking and that ordering on our website was easy and delivery speedy. Your kind words mean a lot to us.

We look forward to serving you again soon!

Warm regards,
Iberica Food Team

Rated 5 out of 5 stars
Iberica Food logo

Reply from Iberica Food

Hello,

Thank you for your kind review! We’re delighted to hear you’re happy with our products and that they arrived on time. We look forward to serving you again soon.

Best wishes,
Iberica Food Team

Rated 1 out of 5 stars

Delivery from APC was very poor

Delivery from APC was very poor, no option to choose a safe place if you are not home, the delivery containts raw food, so they took the packages back to depo, for delivery or collection next day. Shocking, poor service and food on the bin.
Please use other carriers, I will not order again that is for sure.

29 May 2025
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Reply from Iberica Food

Hello,

I’m very sorry to hear about the delivery problems. We didn’t receive any message about the issue, so if any of the products are damaged or spoiled, please let us know and we’ll be happy to help.

Kind regards,
Iberica Food Team

Rated 5 out of 5 stars

Perfect product and super fast delivery…

Perfect product and super fast delivery as always. Thank you.

28 May 2025
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Reply from Iberica Food

Hello,

Thank you for your lovely feedback! We’re thrilled the product was perfect and that our delivery was super fast as always. Your continued support means a lot to us.

Warm regards,
Iberica Food Team

Rated 5 out of 5 stars

Great company

Very speedy delivery. High quality foods.

29 April 2025
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Reply from Iberica Food

Hello,

Thank you for your kind words! We’re delighted you enjoyed our speedy delivery and high-quality foods. It’s a pleasure to serve you.

We look forward to welcoming you back soon.

Best wishes,
Iberica Food Team

Rated 4 out of 5 stars

Great products, great quality!

Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made the experience a bit stressful (as is certainly not cheap). Hence, 4 stars and not 5.

28 April 2025
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Reply from Iberica Food

Hello,

I’m very sorry your delivery was delayed and understand how stressful that can be with frozen goods. We’re reviewing our courier arrangements to prevent this in future. If any of your products are affected, please let us know and we’ll be glad to assist.

Kind regards,
Iberica Food Team

Rated 5 out of 5 stars

Easy-to-navigate website

Easy-to-navigate website, good selection of products at reasonable prices, easy to pay, quick and prompt delivery, everything packaged great.

Highly recommended.

30 April 2025
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Reply from Iberica Food

Hello,

Thank you for your wonderful feedback! We’re delighted you found our website easy to use, enjoyed our product range and prices, and appreciated our fast, careful delivery. Your recommendation means a lot to us.

We look forward to serving you again soon.

Best wishes,
Iberica Food Team

Rated 5 out of 5 stars

Fast and safe

Fast and safe. The best option for a spanish present.

30 April 2025
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Reply from Iberica Food

Hello,

Thank you for your kind words! We’re thrilled you found our service fast and safe, and that we’re your go-to option for a Spanish gift. It’s always a pleasure to help you share a taste of Spain.

Warm regards,
Iberica Food Team

Rated 5 out of 5 stars

Good shop for Spanish food products

It was easy to order a 5 litre olive oil, expedited quickly, pleased with the price and quality, will use again.

2 April 2025
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Reply from Iberica Food

Thank you so much for your kind words! We're delighted to hear that you found it easy to order and that you're pleased with the quality and price of our 5-litre olive oil. We truly appreciate your support and look forward to serving you again soon.

Warm regards,
Iberica Food Team

Rated 5 out of 5 stars

Rapid delivery

Rapid delivery. Glad I could find another supplier of our traditional products

1 April 2025
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Reply from Iberica Food

Thank you for your lovely review! We're so pleased you found us and that we could help you access the traditional products you love—with rapid delivery, too. We look forward to being your go-to supplier.

Warm regards,
Iberica Food Team

Rated 5 out of 5 stars

Simple payment, simple delivery

Insanely fast delivery, wanted an horchata and it arrived in 2 days

La verdad me veo comprar más aquí si echa de menos partes de españa

31 March 2025
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Reply from Iberica Food

Thank you so much for your lovely feedback! We’re thrilled to hear that your horchata arrived so quickly and that the process was smooth from start to finish.


Un saludo,
Iberica Food Team

Rated 5 out of 5 stars

Excellent service

27 March 2025
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Reply from Iberica Food

Thank you for your kind words! We're glad you were happy with our service and hope to serve you again soon.

Warm regards,
Iberica Food Team

Rated 5 out of 5 stars

Amazing from start to finish.

Amazing from start to finish.
Great products and super speedy delivery. Highly recommended

27 March 2025
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Reply from Iberica Food

Thank you for your wonderful review! We're so pleased to hear everything was amazing from start to finish and that our products and delivery met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back again soon.

Best wishes,
Iberica Food Team

Rated 1 out of 5 stars

Broken Bottles

The boxes of beer where left outside my front door, the boxes where clearly damp. When opened I discovered that 3 of the bottles where broken.

27 March 2025
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Reply from Iberica Food

Thank you for your feedback, and we're very sorry to hear this. Please send us photos of the damaged bottles and packaging so we can resolve the issue promptly with a refund or replacement.

Best regards,
Iberica Food Team

Rated 5 out of 5 stars

Value and fast delivery

Good price, products and service.

6 March 2025
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Reply from Iberica Food

Thank you for your feedback! We're thrilled to hear that you’re happy with our prices, products, and service. We appreciate your support and look forward to serving you again soon!

The Iberica Food Team

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