GM was very polite, professional, and helpful. My issue was solved incredibly fast. Promote ahead of peers. Give this person a very large raise and a kitten.
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Simple
The whole experience was easy. I needed to check with them about the peculiar names for their research product. From there, it was easy check out... especially easy on the wallet. I will wait to see delivery and product quality. To be continued...
ION is an excellent company
ION is an excellent company, with top-notch customer service and excellent products; it has been a pleasant experience.
I was having difficulty paying with my…
I was having difficulty paying with my ACH, I tried several times and it just would not attach to my bank. I sent a chat to ION and they responded within seconds explaining everything was good on their end and they do not save my info. So I called the bank and there had been no attempts. I still could not pay for my order!! I sent another chat and they actually did a work around so that I could use my CC as my ACH this time until I could get it fixed, timing was important due to sale ending. This company has never let me down on any issue, that is why I will always buy from ION and highly recommend them to anyone looking for great products and amazing customer service!! Angie
Cheaper than most places and always…
Cheaper than most places and always have a live person to chat with.
Customer service helped me quickly and…
Customer service helped me quickly and fixed my issue.
While trying to place an order today…
While trying to place an order today the system was glitching so I contacted customer service in the chat. They were great in trying to trouble shoot. When the trouble shoot would not work they were able to process my order manually. Very happy to be able to get the order placed.
Wonderful Customer Service
Customer Service going above and beyond
Fast shipping
Fast shipping, exceptional customer service, I love that the COA’s are current and up to date. Products seem to be doing exactly what they say. More energy, less depression and appetite less. Would definitely recommend this company
This is my first time using Ion…
This is my first time using Ion Peptides. I had quite a few questions and utilized their online chat. Each time I reached out every representative was very accommodating and ensuring they answered my questions making my experience online great! I definitely appreciate the assistance especially being over a holiday weekend.
5 star customer service
I had a question about a discount I didn’t add to my order, customer service immediately helped and added the discount to my account! Fantastic customer service
Thank you!
Great Customer service! Fast Shipping
I’m definitely very satisfied with the level of attentiveness that Ion brings to the table.
Customer support is second to none!
Deliveries are Fast and the attention to detail on the Packaging is very well thought out.
Fast and friendly
Love ion peptide they are fast and have wonderful customer service.
Amazing customer service
Customer service was great at resolving an issue I had with payment. They were very patient and prompt with their responses. Very happy!
Customer Service 5 Stars!!
I have bought from this company before! This time I checked out but somehow the coupon code wasn’t applied. I emailed immediately and the customer service team went above and beyond to handle my issue. They were attentive to my problem and had a two different solutions for me to pick from. I am very pleased with the way it was handled and look forward to placing my next order soon!
Ion peptides customer service is always…
Ion peptides customer service is always top-notch and goes out of their way to take care of any error or computer issues. They respond immediately and make sure you are taken care of and satisfied.
I have had an excellent experience with…
I have had an excellent experience with Ion Peptide Customer Service! My question was responded to within seconds of my input. Just as important, my question was resolved almost immediately and with great ease! Thank you Ion!
Very Helpful with my own mess up
I reached out to customer service after forgetting to add something to my order.
I placed my order at about 1am and by the time I woke in the morning, my order was packing, shipped, with a FedEx tracking number.
After reaching out about my forgotten items, since there is a minimum order for free shipping, they offered to add a credit to cover the shipping cost of a 2nd order. Beyond satisfied
They have fantastic customer service
They have fantastic customer service, great selection, great prices, customer service team is amazing, super fast to respond, always courteous
Ion Peptide highly recommended
I have been ordering from Ion Peptide for around 4 months now. They are very easy to work with. The order process online is professional and i have had no issues. When i needed customer service help to update a order, they responded immediately and took care of my request. They process and ship orders very quickly.
ION’s customer service is truly amazing!
ION’s customer service is truly outstanding! Their team is always friendly, knowledgeable, and incredibly helpful whenever I have questions or need assistance. They consistently go above and beyond to provide a great experience. I also absolutely love their products—the quality is excellent, and I’m always impressed. I highly recommend ION!
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