i asked for a refund because i had no need for the site anymore and they gave it so that’s good. when i need it ill definitely use the site again.
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Review summary
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One of the best website I know to find housing in Amsterdam. If you check the offers regularly in the app and put the notifications, this his helpful ! Also good client support service.
It's really great way to look. Like other platforms this is very flexible, easy to use and gives plenty of options you can otherwise not find. The support team is 5/5 stars; fast to reply, solution-or... See more
Company replied
I liked the interface and the use of he website. Most of all I found the email alerts the best feature. The only reason it gets 4 out of 5 is because the listing sites themselves were a bit quicker. I... See more
4.1
Great
161 reviews
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Replied to 66% of negative reviews
Typically replies within 1 week
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A very good service for finding a room…
A very good service for finding a room in the Netherlands. I especially liked how convenient and easy-to-understand the listings are. The whole process made my search for accommodation much easier, especially while adapting to a new country. I also liked the suggestions they were sending via email.
The company is helpful and responsive, and the information provided is clear and useful.
I would definitely recommend this service to anyone looking for a room or accommodation in the Netherlands, especially students and people who have just moved to the country. Thank you for your help!
4 September 2026
Unprompted review
The website gathers information from everywhere
The website gathers information from different websites and Facebook posts and sorts them, which makes it faster and easier to search for an apartment.
1 September 2026
Unprompted review
Great interface, excellent alerts but needs a bit of speed
I liked the interface and the use of he website. Most of all I found the email alerts the best feature. The only reason it gets 4 out of 5 is because the listing sites themselves were a bit quicker. In the Netherlands many adds lock up in a matter of minutes so every second counts. The customer service however was responsive and excellent. Took care of me quickly and professionally dealt with all my asks
24 August 2026
Unprompted review
Very greate service
Very greate service, accidental charged returned within few minutes.
18 August 2026
Unprompted review
Timely Postings
Helpful to see postings in the area, but a lot of the postings were a few weeks old, or for properties that were no longer available. User interface is great, just wish the postings were more currwnt
8 August 2026
Unprompted review
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Despite there great service, i finished my work with them but I had accidentally left my subscription active and forgot to cancel it. A few days later, I noticed that I had been charged almost €50. I contacted the support team, explained the situation, and asked if there was any possibility of a refund.
To my surprise, they responded quickly, were very understanding, and refunded the full amount. It's rare to find a company that values customer satisfaction like this.
Thank you for your kindness, professionalism, and excellent customer service. This gesture has left a great impression on me, and I highly recommend your company!
20 July 2026
Unprompted review
I would like to thank the customer…
I would like to thank the customer support which made my experience with Huure better than I expected. I have received help in the same day as my problem occurred, thus it was fixed in no time.
13 July 2026
Unprompted review
i am satisfied that they cancelled my…
i am satisfied that they cancelled my subscription in a timely manner and were able to refund me
9 July 2026
Unprompted review
Unrecognizable EUR 49 auto-renewals for months - refund declined
I signed up in late January for a 4-day trial. It then auto-renewed at EUR 49 every four weeks - six charges, EUR 294 in total. The renewal emails landed in my spam folder and the charge on my card statement did not clearly identify Huure, so I only discovered it at the end of June. I never used the platform after the trial: no searches, no landlord contacts. Support did confirm my cancellation quickly, which I appreciate, but declined to refund the 23 June renewal - a period I cancelled seven days into, completely unused. A trial that quietly converts into EUR 49 per four weeks, billed under a name I could not recognize, is not a fair setup. I will update this review if this gets resolved fairly.
30 June 2026
Unprompted review
Reply from Huure
Hi Mike,
Thank you for taking the time to share your experience. We are genuinely sorry to hear that this situation has left you feeling disappointed, and we understand how frustrating it can be to discover recurring subscription payments later than expected.
We have carefully reviewed your case. When the trial was started, the subscription terms, including the renewal price, billing interval, and automatic renewal, were presented and accepted as part of the sign-up process. Under applicable consumer legislation, the 14-day right of withdrawal applies from the date the original subscription agreement is entered into and is not renewed each time a recurring subscription payment is processed.
Although we understand that the renewal emails ended up in your spam folder and that you did not immediately recognize the transaction on your card statement is suprising to us as the statements carry our website name as well, your subscription remained active throughout the period and the service was continuously available for use, regardless of whether it was actively used.
While we were not legally able to approve a refund beyond what our policy and applicable consumer regulations allow, we nevertheless chose to refund your most recent renewal as a gesture of goodwill. We also processed your cancellation promptly upon receiving your request, ensuring that no further payments will be made.
We appreciate you acknowledging our prompt response from customer support. Although we were unable to reach the outcome you had hoped for, we hope this clarifies how the decision was made and wish you all the best going forward.
Kind regards,
Kristine
Huure Support Team
It’s helpful as it funnels you to your…
It’s helpful as it funnels you to your designated place you need.
26 June 2026
Unprompted review
Customer service satisfaction
My experience with the company was positive, as it demonstrated high integrity and helped me personally as a user.
I decided to cancel my subscription, because I was able to find accomodation through friends. The platform was intuitive and I am satisfied with the services and customer service!
21 June 2026
Unprompted review
The assistence was clear and really…
The assistence was clear and really helpful. I truly recommend it!
18 June 2026
Unprompted review
Really good service and the customer…
Really good service and the customer service was very helpful
15 June 2026
Unprompted review
Reply from Huure
Hi Andrea,
Thank you very much for your review!
We're delighted to hear that you had a great experience with our service and that our customer support team was able to help you. Providing friendly, responsive, and helpful support is something we always strive for.
We truly appreciate you taking the time to share your feedback.
Kind regards,
Kristine
Huure Support Team
It's very practical
It's very practical to have all listings for my city on one platform, makes it much easier to manage.
13 June 2026
Unprompted review
Reply from Huure
Hi Robin,
Thank you for your review!
We're delighted to hear that you find Huure practical and that having rental listings for your city gathered in one place makes your housing search easier to manage. That's exactly the experience we aim to provide.
Thank you for taking the time to share your feedback—we truly appreciate it!
Kind regards,
Kristine
Huure Support Team
The customer service was really good
The customer service was really good, and it was quite easy to contact them as well.
The website also offers a range of listings for all locations, which I also found quite good.
Overall, it was a decent to good experience.
13 June 2026
Unprompted review
Reply from Huure
Hi Arya,
Thank you for your review!
We’re glad to hear that you found our customer service easy to reach and helpful, and that you appreciated the range of listings available across different locations. It’s also good to know that your overall experience was positive.
We appreciate you taking the time to share your feedback.
Kind regards,
Kristine
Huure Team
Customer service
They have a great customer service which will help you resolve your doubts.
13 June 2026
Unprompted review
Reply from Huure
Hi Samantha,
Thank you for your review!
We’re very happy to hear that you had a positive experience with our customer service team and that they were able to help you resolve your questions and doubts. Providing clear and helpful support is something we always aim for.
We truly appreciate you taking the time to share your feedback.
Kind regards,
Kristine
Huure Support Team
Highly recommended
I had a very positive experience. The service was fast, professional, and easy to use. The staff was friendly and helpful throughout the process. Highly recommended
9 June 2026
Unprompted review
Reply from Huure
Hi Roya,
Thank you very much for your kind review!
We’re really pleased to hear that you had a positive experience and found the service fast, professional, and easy to use. It’s also great to know that our team was friendly and helpful throughout your process.
We truly appreciate your recommendation and the time you took to share your feedback.
Kind regards,
Kristine
Huure Team
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