Huure Reviews 

Good customer service. Lots of update on new houses

Their customer service is excellent. They responded very quickly and proposed a solution to an issue I had with my subscription. The team was proactive, professional, and efficient throughout the process, and I had a very positive experience with them. The advert search can be filtered, which is helpful. One area for improvement would be the removal of older adverts, as outdated listings can be confusing and may no longer be relevant.

It’s a great website with truly excellent customer service. I recently noticed an automatic deduction from my account, so I contacted their customer service team to report the issue. They responded promptly, listened to my concern, and willingly agreed to process a refund.

I really appreciate how professionally and respectfully they handled the situation. Their willingness to resolve the issue and put the customer first is impressive. This is what good customer service should look like. Highly recommended! ⭐⭐⭐⭐⭐

Great customer service!
I had an issue with my subscription because I forgot my password and couldn’t access my account. I contacted Huure.nl, and Kristine responded quickly and helped me with the cancellation. They also refunded my latest payment as a gesture of goodwill. Thank you for the quick and helpful support!

I asked them for a refund on my latest payment for a subscription I had forgotten to cancel and after some talks, they agreed to help me out with this.

I liked that they were many offers, however I found a lot of scams from Facebook. Also it took me to so many different pages for which I had to pay monthly.

Everything was fine, a lot pf options!

The website is easy to use, and there are plenty of accommodation options for all budgets. Customer service is fast and efficient. I recommend this site.

Really helpful and nice! I recommend !

Very good costumer service

I like the simplicity of the website but for me personally it was a little hard to navigate on the website itself though with some time it can become familiar.

A very good service for finding a room in the Netherlands. I especially liked how convenient and easy-to-understand the listings are. The whole process made my search for accommodation much easier, especially while adapting to a new country. I also liked the suggestions they were sending via email.
The company is helpful and responsive, and the information provided is clear and useful.
I would definitely recommend this service to anyone looking for a room or accommodation in the Netherlands, especially students and people who have just moved to the country. Thank you for your help!

The website gathers information from different websites and Facebook posts and sorts them, which makes it faster and easier to search for an apartment.

I liked the interface and the use of he website. Most of all I found the email alerts the best feature. The only reason it gets 4 out of 5 is because the listing sites themselves were a bit quicker. In the Netherlands many adds lock up in a matter of minutes so every second counts. The customer service however was responsive and excellent. Took care of me quickly and professionally dealt with all my asks

Helpful to see postings in the area, but a lot of the postings were a few weeks old, or for properties that were no longer available. User interface is great, just wish the postings were more currwnt

It was professional

⭐⭐⭐⭐⭐

Despite there great service, i finished my work with them but I had accidentally left my subscription active and forgot to cancel it. A few days later, I noticed that I had been charged almost €50. I contacted the support team, explained the situation, and asked if there was any possibility of a refund.

To my surprise, they responded quickly, were very understanding, and refunded the full amount. It's rare to find a company that values customer satisfaction like this.

Thank you for your kindness, professionalism, and excellent customer service. This gesture has left a great impression on me, and I highly recommend your company!

I would like to thank the customer support which made my experience with Huure better than I expected. I have received help in the same day as my problem occurred, thus it was fixed in no time.

i am satisfied that they cancelled my subscription in a timely manner and were able to refund me

I signed up in late January for a 4-day trial. It then auto-renewed at EUR 49 every four weeks - six charges, EUR 294 in total. The renewal emails landed in my spam folder and the charge on my card statement did not clearly identify Huure, so I only discovered it at the end of June. I never used the platform after the trial: no searches, no landlord contacts. Support did confirm my cancellation quickly, which I appreciate, but declined to refund the 23 June renewal - a period I cancelled seven days into, completely unused. A trial that quietly converts into EUR 49 per four weeks, billed under a name I could not recognize, is not a fair setup. I will update this review if this gets resolved fairly.