Reply from Flightright
Hello Mahmoud Shaker,
Thank you so much for your wonderful feedback. We’re delighted to hear that you were happy with our support, and your kind words mean a lot to us.
Best regards,
Your Flightright Team
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Flightright
Written by the company
- Sichern Sie sich jetzt Ihre Entschädigung
- ✓ Kein Finanzielles Risiko: Unsere Provision wird nur bei Erfolg fällig I ✓ Hohe Erfolgsquote: 99% Erfolg vor Gericht I ✓ Experten für Fluggastrechte: Über 600 Mio. Euro an Entschädigungen durchgesetzt
Contact info
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible
I am very frustrated with this company. I have had an ongoing claim with them since October 2024!! and we are nowhere closer to the payout then we were 1 year ago.
5 of us had our international flight delayed by nearly 5 hours and this company doesn't have the decency to explain what's going on or why on earth would we have to wait 1.5 years for a compensation. There is absolutely no communication on their part, whenever I send an email requesting an update the response is that they are doing everything that they can (automatic BOT answer all the time) the airline is being challenging. I don't find that acceptable especially if they are charging a commission for dealing with the claim on our part.
I don't recommend this company.
Sent a lot of emails and always get the same bot answer.
DON'T USE THIS COMPANY! It's UNPROFESSIONAL, MISLEADING and NOT RELIABLE and to add to that very POOR in communication.
2 April 2026
Unprompted review
Great experience
Very helpful and easy procedure to ensure the rights of passengers.
I thank for the positive outcome and I thank the whole team!
22 October 2025
I got my entire ticket paid back
I got my entire ticket paid back, don't care if they made a lot of money of me! Atleast they actually undertook something. When I asked ryan air they said I would not get anything
12 April 2025
Unprompted review
Flight was cancelled 5 mins before…
Flight was cancelled 5 mins before departure, got my money back (minus fees) within a month, very happy!
15 May 2025
Unprompted review
Succeded!
The process took some time but success was achieved. I'm very glad I contacted Flightright! 10/10!
26 September 2024
Communication was great!
Flightright kept us informed throughout the whole process. We always felt in goood hands and we would recommend flightright to anyone!
Thank you so much!
8 November 2023
Easy and fast procedure
I kept all my tickets and and proof of delays, so the case was quite quickly resolved and I got reimbursement within one month.
it was easy and succesful.
26 September 2023
Easy and straightforward.
28 August 2023
Perfekt
Perfekt. I hoped they would be fair and fast and they delivered.
31 January 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.