Genial. Super service, rapide, efficace, communication au top. On est tenu au courant tt au long de la procedure. Homepod qui refonctionne je suis ravie ! Merci 🙏
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See what reviewers are saying
Excellent service to my OG HomePod by Donovan, it had the no power issue. Apple Store said the HomePod was dead, and that I could buy a new one instead. Happy that Donovan fixed mine in just a week... See more
Fantastic service: my homepod has been fully recovered and it has never functioned so well. Fixpod is fast, efficient, eco-friendly and provides the PERFECT solution for reparing homepods that Apple d... See more
I’m so glad I found FixPod’s website! He described the exact problem my HomePod was experiencing. I was starting to think that I’d have to buy a new one or go through some complicated shipping process... See more
Company details
Written by the company
FixPod — HomePod repairs in Europe since 2021 (1st and 2nd gen.). Based in France, in Lons-le-Saunier. // FixPod — Réparation de HomePod depuis 2021 (1e et 2e génération), dans toute l'Europe. Basé en France, à Lons-le-Saunier.
Contact info
39000, Lons-le-Saunier, France
- contact@fixpod.fr
- fixpod.fr
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The process and repair went flawlessly
The process and repair went flawlessly, and at a significantly lower price than Apple. Definitely recommended!
Excellent
Excellent! From the initial contact, the friendliness, speed and service provided, right through to the price. If you have a problem with your HomePods (which, unfortunately, can often happen), this is the place to go! 200% recommendation. Thank you!
Donovans work is the master class…
Donovans work is the master class customer service. Very helpful, got a perfect process of keeping you updated and did a great repair job.
10/10
Thanks Donovan! Best regards Tim
Fantastic job!
Fantastic job only recommended from start to finish I am totally thrilled perfect communication, fair price and I am totally happy to have two repaired HomePod again
Communication and quality of repair
The communication from the first contact to the delivery of the fixed HomePod was excellent. The item works perfectly again. If you have issues with your HomePod and are not willing to give up on it, I highly recommend this service.
HomePod repair
I recently had my HomePod repaired by FixPod and I couldn’t be more satisfied with the experience. From start to finish, the process was clear, professional, efficient and very well priced.
Great service
The communication, website, instructions, service and speed were phenomenal. HomePod is up and running and I am very happy with everything. Unbelievable that for a small diode Apple expects you to replace a 300+ Euro device. Thanks!
HomePod Gen 2 faulty Touchpad Repair
The Contact, Service, Repair and Speed were absolutely great, 100% recommendation
Donovan Weber and Fixpod are awesome
Donovan Weber and Fixpod are awesome! From the initial contact to the return delivery, Donovan always maintained excellent communication. I always knew the status of both the repair and the delivery.
The repair of my Homepods was done super fast. Now they sound better than ever.
Dear Donovan, thank you once again for your excellent service. The 5-star rating should really be a 6-star rating.
And for all undecided customers whose HomePods aren't working, take note: HomePods can be repaired. Contact Donovan. He will really help you.
Very professional Service
Very professional Service. My HomePod is working smoothly again. Many thanks
An Expert At Work
Donovan is one of the most underrated experts. I just spoke to Apple corporate about how they could learn customer service from him. You don't just "send" your homepod to him, he "tracks" it for you as he "fixes" it. Unheard of customer service in this day of "gotta problem? go figure it out for yourself." CHATGPT is no competition. Donovan HAS no competition!
Fast, reliable repair and excellent communication
I'm so happy I found a reasonable way to revive my dead HomePod. It was playing for a few minutes, then clicking and farting, then stop. Apple authorized service asked the price of a new unit, in order to replace the faulty one. And then probably dump it somewhere in the landfills. Donovan fixed our beloved HomePod in a matter of a few days, in between Christmas and New Year's Eve. It plays music now as new. It was opened and repaired without the slightest trace on the sensitive mesh. Perfect communication and ultra fast service.
Very good experience from Belgium, would recommend
Smooth communication with Donovan and quick handling/fixing of the hompod 2nd gen. He sends a video of confirmation that it works before sending it back. Great execution. Fair price. Totally worth it.
I could not be happier
I could not be happier I send my 1. Gen HomePod and within a couple of days it was received and I was informed what the problem was and what the cost would be to fix it. In two days it was fixed. All in all it is probably the best service I’ve ever received. FixPod comes with my highest recommendation. Thank you so much too Donovan.
Everything worked completely smooth
Everything worked completely smooth: contact, communication, shipping, payment and repair of my airpod.
Very good and professional service
Very good and professional service. Send in and return from Germany worked great. We got a working home pod again in less than 2 weeks. Absolute recommendation! Well done.
Fixpod service was one of my best service experience
Fixpod service was one of my best service experience ever. I you look for Homepod repair, you are the rigth place. The communication is excellent. After the repair finished I got a video of the working Homepod to check the repair. After checking the repair I payed it and the Homepod was sent to me. Based on 9 days of testing after the repair my Homepod works perfectly.
A great and smooth experience of…
A great and smooth experience of sending my HomePod to France from Croatia, followed by a professional service and great customer support. Thank you!
Parfait 💪🏻👍🏻👌🏻
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