Unfortunately my socks arrived after I needed them for an international trip. I contacted customer service and Adam was kind and helped me right away. The customer service alone would make me recommen... See more
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Evirelle är ett svenskt varumärke som säljer stödstrumpor och kompressionsprodukter. Vi vill göra det enkelt att hitta strumpor som fungerar i vardagen – oavsett om det handlar om arbete, resor eller fritid. Hos oss är det viktigt att det ska vara smidigt att beställa, få hem och använda produkterna, och vi finns alltid här om du har frågor eller funderingar.
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Sarah was extremely helpful in resolving the sizing issue that I was having, and she was very polite and friendly throughout all of our interactions.
Reply from Evirelle
They were very receptive to my issue of a compression sock that failed after a few uses, and I was informed a replacement is on its way and I highly recommend these compression socks they are easy to put on and are very comfortable.
Reply from Evirelle
My socks came in and it feels more like a regular socks than a compression socks. Still gives the tight band marks like all other socks. This was actually a let down considering this was a major selling point. Not at all pleased. Follow up emails are great but the overall product, no.
Reply from Evirelle
Well, the response was fast, i want an exchange, i ordered the wrong size and the company didn't hold it against me, quick to help with exchange info, and the effort from Adam and team to help me get the right fit for the exchange was amazing to me. I can't wait to get the new pair of compression socks. Thanks for the help.
Reply from Evirelle
Delivery was fast. Adam responded quickly and politely to my queries with suggestions He was sensitive to my issues and I was very impressed with his handling of my requests. I give 10☆ for his service.
Reply from Evirelle
The products they sell are incredibly beautiful and truly well-made. Unfortunately, I can't use them because they're a bit too tight. Customer service responded promptly to my return request and ultimately offered a full refund, keeping the products. I'll definitely give them as gifts, and I'm sure my friends will appreciate them. The entire Evirelle team was incredibly kind, especially Adam, who helped me tremendously!
Reply from Evirelle
My issue was handled in a timely manner. Service has been excellent
Reply from Evirelle
The service staff were very kind and solved the delivery problem very quickly. I was also very happy with the product- I wore the socks on a long air trip and they kept me comfortable and my feet and ankles did not swell at all. Thank you so much.
Reply from Evirelle
Wonderful socks & impressive service!
Thank you for assuring my gift order was fulfilled !
Reply from Evirelle
My experience was great because they rectified an issue I had right away and made it better.
Reply from Evirelle
Got back to me and my concerns right away.
Reply from Evirelle
While obviously Evirelle are responsible for the product itself, I found Adam to be awesome in his ability to resolve my problem, even though it seems I was the problem, not the company or the product!
I can honestly say that Adam is one of the best and efficient front line customer service people I have come across. Because of his handling of my issue, I have ordered another four pairs of socks. Oh, and the socks themselves are wonderful, I forget I have them on they are so comfortable.
Reply from Evirelle
I ordered 5 pairs of Evirelle socks in different colors. Two of them fit differently and I wrote to the Evirelle team. Adam with his team was so responsive and replaced the two pairs with a different color that fit well. The response time was incredible (always within a day) and Adam kept me appraised of delivery. Top notch communication! Thanks, Adam and team!
Reply from Evirelle
I have a problem with my socks but ADAM patiently and kind.. he attentivelly assists me trhought the process.
Thank you ADAM.
Reply from Evirelle
Sarah was a pleasure to work with. She was very responsive and solved my issue.
Reply from Evirelle
Customerservice earns full 5 stars❤️Sarah was great. Product left some things to hope for.
Reply from Evirelle
Reply from Evirelle
Great communication and happy to replace a product that had an issue.
Reply from Evirelle
I truly love the socks, its helping me a lot. The heaviness and swelling of my legs, have reduced tremendously. It’s even comfortable for me to use them the whole day at work🤗Even though, there were some delays in delivery, The Evirelle team was there all the way to settle my problems… and finally, i have received my 2nd time order items🤗🙏
The team has done a fantastic job of making sure my items arrived safely. Thank you🙏
Reply from Evirelle
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