Evify Reviews 

Robin installerade laddbox, klockrent utförande!

Very good and fast service. Pleased with the product that i received!

I am still waiting for Evify to install after 2 months , even if their home page states 1-2 weeks for my post code. The staff is unfriendly and does not take any responsibility. Even after escalation they do not respond. They also tried to charge double.

Interesting company and way to deal with customers. Do not recommend!

The sales team is amazing. They'll explain everything in their knowledge, answer every question and will not leave you alone until you sign the agreement.

Problems start later.

In our case first steps went great, we filed all the necessary forms, talked with person who designed the plans and received the materials needed.

We waited for the installers to come. They didn't.
The planned installation date come and went, but the batteries were still sitting on our driveway.

Then one day I received message that the installer has finished the work and few moments later - the invoice. I tried to call to Evify customer support to explain that there has been a mistake, as batteries still wasn't even unpacked, but it took me two days of continual calling to get to the support.

They acknowledged that there was a mistake, but nothing else was done. The installers themselves later contacted us and batteries were installed, but still no communication from Evify contact person, no explanation, no answer to my questions, nothing.

I'm not complaining about the installation or time frame of this all process, but literally about the communication, that should be the only thing they do, as they outsource every other part of the process.

The communication after the initial sales process is bad, like nonexistent bad!

So please don't use Evify!!!

Takes no responsibility

The positive
The system they are using is good, gives you a clear view of the steps for the installation

Whats not good
Bought a battery (Dyness Tower Pro) in January, was promised it should be delivered and operational in aprox 6 weeks.

The installation(feb 2026):
The electrician first came without any hardware, so had to go home again, the hardware arrived one day late. the electrician came, wanted to install it in an easy way and not what we have agreed on. he did the installation and left in a hurry.

Then it took 3 weeks for the electirican to send in the document to get the battery approved.
Evify now invoiced for their work, unfortunately for me i thought everything was in order and the only thing left was to "activate" the battery - so i paid the invoice.

Once approved the battery didn't work, i got no response from Evify for weeks. I took in an independent elecrician to look over the installation, it was NOT GOOD! Wires where done in a haste, cabling not connected correctly etc. I let Evify see the report.
They then decided to send in another electrician, good choice. But it didnt help, battery still not working and now they have put on silent mode for over a month and they give me no response when i'm reaching out

Leading up to the install, my contact person, Niclas Avasjö, was quite helpful. I had lots of questions, as I needed to know more before investing in this solar array. Originally he was quick to respond, and offered good information. As of March 23, 2026, no more responses up to the current date. I paid the invoices (which only has a 7 day deadline, which seems odd for 100 000sek + bills), and still no responses to follow up questions. I will say that the regional contractors they hired have been great, but they are their own company who seem to care a bit more as there is a proper face to a name.

There was a specific part that was on the invoice sheet that did not arrive. The contractors said they can sort it out, but they shouldn't have to when I have directly inquired with EVify.

I cannot specify if, for example, Svea solar would be any better, but do expect to be ghosted in communications.

In an aside, do note as a consumer that the EU is pushing regulations that parts for solar be manufactured in Europe. This is due to rising concerns about back door coding of the inverters, which require internet connectivity. Chinese manufacturing is far ahead in terms of scalability, but the security concern seems apparent. Will EVify address this, or try to keep things inexpensive to attract consumers?

I purchased a charging cable case, which was delivered almost a week late. While the delay is not my main concern for this review, the condition of the product is. The case appears to have been previously used. The color was noticeably faded, the internal components such as the straps were stretched, and there were visible marks throughout. Additionally, it arrived without any labels or original product packaging.

Let's see, where do I start.
The positives, the sales process is great, the salesperson was good explaining and answering questions. Understood my needs and guided me the right way. I was well informed but did not let him know, so I appreciate that he was able to do this process as smooth and good as it was.

That is it for the positives.

Once it came time to installation, the online manager is fine, it shows you the steps. The actual installation was bad. You buy everything online, they work with dropshipping so, you order from them you receive the products from the wholesaler and then the electrician is not an inhouse electrician rather they work with independent electricians. Well the one we got, was pretty sloppy and careless.

We made a hole so that he could put the box with the pole, we prepared a hose so that he could run the cable in it to the main fuse box. I was not home at the time of installation, so I couldn't bring up the shortcommings as they were happening.

The hose that was buried in the ground, from where the charger is to the box was above the ground for about two meters, while we had left about a meter out so if he needed he could manouver with what was there, but nope, he took the hose out of the ground and left it, instead of leaving it like he found it.

The box sits on a pole which was just put in the hole, he did not bother to cover it back with the gravel that was within 60cm from the hole, he just left it there.

I bought a load balancer, which was left in the box untoched. He did not bother to look at everything in the box at all, now I need to bring in another electrician to do this part correctly.

I had bought a grey box, but instead I got a black box with an extra grey cover left again on the box. Then on top of that, they have the nerve to charge extra because the fuse box is not within 10 meters of where the charger is, and they counted 13 extra meters, which if you, use a meter, it is less than that, just another way to take money of you.

An awful experience to pay for this service and get a horrible installation. Was forced to pay another firm to finish the part that was not done correct and will have to bring an electrician to conect the load balancer. I usually am good at making choices and I regret using them.

To make matters worse, I emailed the sales person twice with 7 days in between, emailed their installation manager and after not getting a response, emailed their normal customer support.. about a week later, nothing.

installation and product was flawless, very responsive and clean process to get it done, I have not needed any customer support yet so I cannot evaluate that,

We had some issues with the laddbox as when connecting the car, part of the house electric cut would not work anymore. Apparently it is during cold temperatures. Service was good in supporting us.

The booking and Installment was very easy and fast.

Fast response when first enquired, very professional advice and case handling. Many questions asked about my el installation, I thought I explained well what is needed. Installation itself was quick and well made. Easee charge box is functioning perfectly, if any problems appeared, they were all connected to Greenely app (schedules, pausing etc.)

Elektrikern och en smart laddbox (Go-e Light).

I would prefer to give negative rating . They keep sending wrong bills and 15 or more emails over 2 weeks to settle the confusion created by them . May be it’s the trick to double charge . Need to fill a form which asks too many details and I don’t expect these fake invoices

They kept changing the price of their offer as it got closer to installations. Eventually canceled and found other supplier with the original price they promised.

I just call the support center after getting recommendation from one of my friend. The service support was great.

Great customer support and easy purchase process.