Eirdoc Online Doctor Reviews 

1,497
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service, highlighting quick appointment availability and prompt consultations. Many appreciate the professionalism and politeness of the staff, with doctors described as compassionate, knowledgeable, and excellent listeners. The user experience is often simple and stress-free, thanks to convenient booking and direct prescription delivery. However, some customers noted issues. A few experienced problems with prescriptions, including them being sent to the wrong chemist or not received, leaving symptoms unaddressed. Additionally, some reviewers were not happy with staff communication, mentioning doctors who spoke over them, did not listen, or were perceived as rude or dismissive.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its professionalism, promptness, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, promptness, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding it stress-free, easy to access,... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and... See more

Booking process

Users describe positive interactions with the booking process, highlighting its simplicity and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great service, you can get an appointment almost immediately compared to a two week wait at the local medical centre, let’s be honest, I’d either be dead or better by the time that appointme... See more

Company replied

Rated 5 out of 5 stars

So quick and easy and effective. I booked at 4:57pm and was on the phone to a dr at 5:19. I don't think this can/should replace having a relationship with a regular gp that you return to and are known... See more

Company replied

Rated 5 out of 5 stars

I have been using the service from this company for a few months now and the efficiency, professionalism and politeness of the admin remain excellent. Despite one computer fault before Christmas,... See more

Company replied

Rated 5 out of 5 stars

The doctor who consulted me today Dr Ali was so excellent in explaining everything to me regarding the service i was seeking help for.He was calm,not in hurry with good listening skills while gatheri... See more

Company replied


Company details

  1. Health Consultant
  2. Doctor
  3. General Practitioner
  4. Local Medical Service
  5. Medical Certificate Service
  6. Mental Health Service

Written by the company

Introducing Eirdoc Online Doctor: Your Convenient Gateway to Quality Healthcare Experience the ease and accessibility of online healthcare with Eirdoc Online Doctor. Our team of experienced and qualified physicians is available to provide immediate GP consultations via video or telephone, ensuring that your health remains a top priority without disrupting your busy schedule. Unmatched Convenience and Accessibility Access immediate online medical care 7 days a week, including weekends and evenings. Choose from video or phone consultations for a personalized experience. Receive instant treatment prescriptions from our dedicated team. Affordable Healthcare at Your Fingertips Enjoy affordable consultations starting from just €20. Eliminate the hassle of travel and waiting room times. Quality Care Delivered by Experienced Professionals Consult with registered Irish Medical Council (IMC) physicians. Benefit from their expertise and personalized care. Take Charge of Your Health with Eirdoc Online Doctor Visit our website at www.eirdoc.com to learn more about our comprehensive online doctor services and schedule your consultation today.

See a Doctor Online Today

Written by the company

Skip the Waiting Room
Fast, convenient & affordable online GP consultations. Book now!

Your Health, Our Priority

Your Health, Assured.

At Eirdoc Online Doctor, we’re committed to providing you with the highest quality healthcare, conveniently and affordably. We guarantee: Expert Medical Advice: Consultations with experienced, Irish-registered doctors. Privacy and Security: Your health information is treated with the utmost confidentiality. Fast and Efficient Service: Quick appointments and prompt prescriptions. Affordable Fees: Transparent pricing for your convenience. If you're not satisfied with your consultation, please reach out to our customer support team. We’re here to help.

Contact info

Promotion box for Eirdoc Online Doctor

Fast, Convenient Healthcare at Home

Get expert medical advice online, 24/7

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,497)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The consistent professionalism

The consistent professionalism , promptness of service and courtesy shown to me by this company has not changed. Any concerns are immediately dealt with. I wish I had known about them sooner as they have saved me so much time and worry so that I can live my life instead of worrying about waiting times . The admin in particular are amazing ! Thank you.

15 July 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Dear Mary,

Thank you so much for your lovely 5-star review. We're delighted to hear that our team has made accessing healthcare easier and less stressful for you.

Your kind words about our admin team mean a lot, and we'll be sure to share your feedback with them.

Thank you for choosing eirdoc!

Kind regards,
The Eirdoc Team

Rated 1 out of 5 stars

I tried to sign up to eirdoc and it…

I tried to sign up to eirdoc and it tried to get me to sign up for weight treatment? wouldnt let me continue the registration for login until i sgreed for weight loss treatment?? what wrong with this? no chat or customer service button

3 July 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

We're really sorry about your experience and for the confusion. We launched our UK site on Saturday, and unfortunately it caused some technical issues that affected the registration process. The issue has now been fixed, and the website is working normally again.

Please try registering again, and if you still have any problems, let us know and we'll be happy to help.

Thank you for your patience, and we apologize for the inconvenience.

Rated 5 out of 5 stars

Best Online Consultation

From far, the best experience with online consultation I've had so far.

1 July 2026
Unprompted review
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Reply from Eirdoc Online Doctor

Thank you for your wonderful 5-star review! We're delighted to hear you had the best online consultation experience with eirdoc. We truly appreciate your support and look forward to being here whenever you need us.

Rated 5 out of 5 stars

Very efficient and courteous

16 June 2026
Unprompted review
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Reply from Eirdoc Online Doctor

Thank you, Rose, for your kind 5-star review. We're delighted to hear you found our service efficient and courteous. We appreciate your feedback and wish you good health.

Rated 5 out of 5 stars

It was a good experience

It was a good experience, the doctor is so fast and he made you comfortable all the time.

15 June 2026
Unprompted review
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Reply from Eirdoc Online Doctor

Dear Paca,

Thank you for your 5-star review. We're delighted to hear that you had a good experience with our online doctor service. It's great to know that the doctor responded quickly and helped you feel comfortable throughout the consultation.

We appreciate your feedback and thank you for choosing Eirdoc Online Doctor.

Kind regards,
The Eirdoc Team

Rated 5 out of 5 stars

A life changing experience

A life changing experience , with great thanks to Eirdoc Doctors and Phycologists , My Life has just begun ,
forever grateful.

11 June 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Dear Daniel Murphy,

Thank you for your wonderful feedback. We are truly delighted to hear that our doctors and psychologists have made such a positive difference in your life. Your kind words mean a lot to us.

We wish you continued health, happiness, and success on your journey.

Kind regards,
The Eirdoc Team

Rated 5 out of 5 stars

Fast and efficient

Fast, on time and prescription sent to pharmacy immediately. Excellent service.

10 June 2026
Unprompted review
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Reply from Eirdoc Online Doctor

Thank you for your kind feedback, Satisfied! We're glad to hear your consultation was fast, on time, and that your prescription was sent promptly. We appreciate your 5-star review!

Rated 5 out of 5 stars

Good experience

4 June 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Dear Jawahar G,

Thank you for your 5-star review and for sharing your positive experience with Eirdoc. We’re delighted to hear that you had a good experience with our online doctor service. Your feedback is greatly appreciated and motivates our team to continue providing quality care.

Kind regards,
The Eirdoc Team

Rated 2 out of 5 stars

Kinda wild..

Kinda wild... no show on zoom, got a call from doc on loud speaker.. blasted through yes or no questions... I tried to add some nuance or ask questions but nah - blasting through - thank you bye bye... at least it was efficient... hope the fit to work form will be as accurate as it was fast

3 June 2026
Unprompted review
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Reply from Eirdoc Online Doctor

Dear Benjamin,

Thank you for your feedback. We are sorry to hear that your consultation did not meet your expectations. We appreciate you sharing your experience, as it helps us improve our service.

We can confirm that your Fit to Work certificate has been issued and sent. If you have any questions regarding the certificate or need further assistance, please don't hesitate to contact us.

Kind regards,
The Eirdoc Team

Rated 5 out of 5 stars

Great service

Great service, excellent time keeping when they say they’ll ring they ring on time stated, it’s a very easy to get an appointment and if medication is needed it is sent to your nearest pharmacy within 15 minutes. Quick and easy to use.

29 May 2026
Unprompted review
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Reply from Eirdoc Online Doctor

Hi Paul,

Thank you for your fantastic 5-star review! We're delighted to hear that you found our service quick, easy to use, and reliable. Providing timely callbacks and fast prescription delivery to your local pharmacy is exactly what we aim for. We really appreciate your support and feedback.

Kind regards,
The Eirdoc Team

Rated 5 out of 5 stars

Excellent service.

26 May 2026
Unprompted review
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Reply from Eirdoc Online Doctor

Dear Richard Brennan,

Thank you for your 5-star review! We’re delighted to hear you had an excellent experience with Eirdoc.com Online Doctor. We truly appreciate your support.

Best regards,
Eirdoc Team

Rated 5 out of 5 stars

Professional, thorough, and easy to understand

I was very pleased with the service. Everything was explained clearly and thoroughly, which made the appointment reassuring and easy to understand.

26 May 2026
Unprompted review
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Reply from Eirdoc Online Doctor

Thank you, Camila MarBor, for your kind 5-star review! We’re glad to hear you found the appointment professional, clear, and reassuring. We truly appreciate your trust in Eirdoc.

Rated 5 out of 5 stars

Eirdoc Online Doctor is absolutely a…

Eirdoc Online Doctor is absolutely a fantastic resource to be able to contact, you book your appointment with them at a time that suits you and they ring you at that time. They are very efficient and reliable and great value for your hard earned money. They also send your prescription to the pharmacy of your choice which is brilliant and so time saving. I would highly recommend Eirdoc and will go on to use them in future. Marcella S.

11 May 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Marcella, thank you so much for your wonderful 5-star review! We’re delighted to hear that you found Eirdoc convenient, reliable, and good value. It’s great to know our prescription service helped save you time as well. We truly appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

So helpful and nice approach

So helpful and nice approach

11 May 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Adv Nainu Antony, thank you for your wonderful 5-star review. We’re happy to hear you found our service helpful and appreciated our approach. Thank you for choosing Eirdoc Online Doctor.

Thanks,
Eirdoc Online Doctor Team

Rated 1 out of 5 stars

Massive price difference from web to Pharmacy

Call audio quality was shocking couldn't confirm a price, the website quoted €319 for a 15ml dose but when I contacted the pharmacy to order the price was €585!

8 May 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Customer, thank you for your feedback and we’re sorry for the inconvenience caused. Please note that Eirdoc only provides Mounjaro prescriptions following medical assessment — we do not sell the medication directly. The prices shown on the website are estimated pharmacy price guides only, and actual pharmacy prices may vary. A disclaimer is included on the page for clarification.
You can also check the disclaimer on the Blog
Page Link:
https://blog.eirdoc.com/mounjaro-ireland/
Thanks
Eirdoc Online Doctor Team

Rated 5 out of 5 stars

Dr Khan is so nice and helpful

Dr Khan is so nice and helpful. He made me feel at ease. Thank you

8 May 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Tara, thank you for your lovely 5-star review. We’re delighted to hear that Dr Khan made you feel at ease and provided helpful care. Your kind words mean a lot to us.

Thanks,
Eirdoc Team

Rated 1 out of 5 stars

I used their online prescription…

I used their online prescription service to get an antibiotic. The antibiotic prescribed was for three days only. While symptoms improved infection was still symptomatic so asked Eirdoc to prescribe a further two days. They said I would have to pay again to extend prescription as they only give out 3 day scripts and not 5 day scripts. If you want 5 day script you must use their online doc. No where on their website does it state this and customer service said they do not advertise the fact its only a three day script. If you pay for script and then online doc your better off using your own GP for a personal service thats cheaper. Would not recommend!!

6 May 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Dear Ms Edel Ryan,
Thank you for sharing your feedback, and we sincerely apologize for the frustration and inconvenience this caused you.
To clarify our process, our Prescription Only service is designed for the treatment of mild to moderate infections where a 3-day course is the standard initial protocol. For patient safety, our doctors can only issue a maximum 3-day supply through this specific automated service.
If an infection does not fully clear within that timeframe, it indicates that a more in-depth clinical assessment is required. In these instances, we must transition to a GP Consultation to ensure the treatment is still appropriate or to determine if a different course of action is needed before any further medication can be prescribed.
We appreciate your comments regarding the clarity of this information on our website, and we will share this with our team to help improve our communication with patients.
Thanks
Eirdoc Online Doctor Team

Rated 5 out of 5 stars

Great experience

Great experience. I highly recommend Eirdoc. I was unable to get an appointment this week with my GP. I searched online doctors on Google. I was able to get an appointment within the hour! My prescription was sent to the pharmacy straight away. Dr Ali Zawwar was one of the most kindest doctors that I have ever spoken to. I will be using this service in the future.

16 April 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Sarah,

Thank you so much for your kind words and 5-star review! We’re delighted to hear you had such a positive experience and were able to get quick care when you needed it. We’ll be sure to pass your lovely feedback on to Dr Ali Zawwar.

We look forward to supporting you again in the future!

Rated 5 out of 5 stars

It was great because the communication…

It was great because the communication went so well and I am glad to book an appointment with you guys. Thanks

9 April 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Oluwafunke,

Thank you so much for your kind words and 5-star rating! We’re really happy to hear that the communication went smoothly and that you had a great experience booking with us.

We look forward to supporting you again whenever you need us! 😊

Rated 5 out of 5 stars

Excellent service

Excellent service got perscription no hassle knew exactly my condition was very happy would highly recommend

6 April 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Jackie,

Thank you for your 5-star review! We’re glad you had a smooth experience and got the help you needed.

We really appreciate your recommendation.

The Eirdoc Team

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