Duab Reviews 

I ordered a package on May 27th. No notification of shipment... I asked on June 1st, "What's up with the order?" I received the reply, "The item won't arrive at the warehouse until June 8th, after which we'll ship it to you immediately..." That's another 7-10 day wait. The item was in stock on the website. I canceled the order and can't get a refund. They told me to contact some company called Walley on a non-existent number. I wrote to them to sort it out themselves, since they received the payment for the item according to the receipt. I'm waiting for a response again... I will never deal with this online store again.

What matters is that the store uses the "Wallet" service for making purchases. And the "Wallet" service is really bad in that regard, because by default it uses a previously used address — without even showing that address before you place the order — and then the order is already submitted. Only afterward You realize from the order confirmation email that the store used your old incorrect address. After that, you have to contact them waisting Your time and nerves (thinking - will they fix an address before shipping or not). Changing the address in the Wallet service is impossible, because they say that they, in turn, take the address from some “Asiakas Oy” service, which I’ve never even heard of. A terrible shopping experience!

Ordered a machine from them. Quick delivery. The machine broke after 4 uses. Reclamation process is difficult, customer service basically non-existent. After a month still no money back or no machine despite several emails and calls. Would never buy anything there again

I don't recommend it at all. I ordered 4 items with delivery time (3-5 days). I got them item by item in 13 days and one item was missed. Called them and they said it's out of stock! So after waiting 13 days they cancel my order. Kind of a joke website.

A high quality product. Fast delivery.

The product was available. Delivery process was informed all the time

fast delivery, quick response

Very nice personnel. But… and this is why I gave you 3 stars. Customer service/support. Needs to be better. I waited on several occasions over 20 minutes on the phone to talk to “ anyone “!! You should have a call back system to call back customers. Most people who buy from you work. They don’t have time to wait on the phone to get information on when their orders are coming. Plus there was a mix up on when my generator was coming. Post Nord has bad customer service too. They texted me that they were on the way to deliver my package and gave a number I could call if I wanted to contact them. I called to tell them to place the package in the back under the patio that has a roof. The number I got was to their main office and it took 10 minutes of recordings before I was able to talk to a person. They had no idea how to get hold of the driver. So my package was wet sitting by my front door where anyone walking by could have taken it.12000:- prize. So I am not happy about that either. Hope you read this with an open mind. I’m taking my time to give you the best advice I can on how to be successful. Have a great day.
Ps. I am not out for an apology. I am just saying what I am sure others are feeling. A call back system would be great so customers don’t have to waste time waiting. Plus you can see just how long they have waited. Win win 🏆 😊🙏

The Maschine is very Good. Recommend it good quality.

Everything has been handled very well! It is very helpful to be able to communicate with people at Duab.

Bra service.

Perfect service, everything was fine. I'm going to order some more stuff here :)