The usual professional, courteous and friendly service from all departments at Droylsden Glass. From the first telephone contact through initial sales/ survey visits right through to the installation... See more
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42-56 Audenshaw Road, M34 5HJ, Manchester, United Kingdom
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Mel visited to assess my windows and front door and gave me a quote. She took the time to show me every option, explained things brilliantly, and made the whole process feel easy. There was absolutely no pressure — just honest advice and space to decide. Really impressed with her approach and would highly recommend.
Guy was here at the alloted time, very friendly, job done brilliantly. Excellent.
Reply from Droylsden Glass Limited
Brilliant service from Wayne. On time, quick and sorted the issue! Would highly recommend.
Reply from Droylsden Glass Limited
Just had new windows and doors installed by Mike and jack from droylsden glass and I have to say a massive thanks to the lads for fantastic job we had a few minor issues but mike came back and sorted it out and the house looks mint. Thanks lads it’s been a pleasure having you at our house.
Reply from Droylsden Glass Limited
Friendly cheerful guy - asked what the issue was - saw the issue fixed perfect after care
Reply from Droylsden Glass Limited
Mike and Jack have just finished putting in new patio doors and windows. They were both great, very friendly and reliable! All mess cleared up, would highly recommend
Reply from Droylsden Glass Limited
Wayne came in and saw the problem instantly! Quick and very professional and went the extra mile with fixing the problem to ensure we don’t run into the same problem again. Thanks Wayne!
Reply from Droylsden Glass Limited
Nigel was punctual and polite throughout the quotation and even gave us a discount on the work required. Great service and great price would definitely recommend their service
Reply from Droylsden Glass Limited
Amazing service from start to finish. All staff we're polite, especially the lads who came to fit the windows who answered any questions we had and advised us how to refit our blinds without voiding the warranty! Thanks again to all of you
Reply from Droylsden Glass Limited
The whole process so far has been very efficient and customer focussed. Nigel visited our home on Tuesday and was very friendly and informative. He was able to answer the questions we had and he's a big reason why we felt confident in moving forward with Droylsden Glass being the best choice for us. If the rest of the process continues like this, I will be very confident of recommending Droylsden Glass
Reply from Droylsden Glass Limited
Exceptional product that looks amazing now fitted! Jack and Michael were on time, friendly. Talked us through the process. Mopped at the end and cleaned down thoroughly. Clearly experts. Talked us through how to open and managed to doors. Quickly took out the old doors. Both Michael and Jack worked nonstop throughout the day.
Reply from Droylsden Glass Limited
We had bifold door smashed in a burglary and our insurance were very slow in acting so we asked droylsden glass to replace the glass as they fitted the doors 5 yrs ago and had the measurements. So initially we were told it be a week to order the glass but Becky in customer service said she understood our distress of burglary and would do her best . to our amazement she managed not only to get the glass but had the installers here within 2 days. Mike and jack were extremely professional pleasant ant very tidy. The whole experience with customer service team was professional and easy very understanding of our urgency and we would 100% recommend this company absolutely amazing
Reply from Droylsden Glass Limited
Dan Hardy a breath of fresh air.
Professional, courteous, friendly, honest and extremely knowledgeable, would recommend Dan and Droylsden Glass without hesitation.
Reply from Droylsden Glass Limited
Mel attended to measure up and quote. She was really friendly, talked us through different options. Made some really good suggestions on design that we hadn't thought about (that didn't affect the cost). Answered the 100's of questions we had.
No pressure to buy, great quote at the end of it. Thank you
Reply from Droylsden Glass Limited
This is my second purchase from Droylsden Glass this year, the first an aluminium door a few months ago and now upvc windows. Again, excellent service, windows perfectly installed by Paul who worked quickly cleanly and efficiently. I recommend Droylsden Glass
Reply from Droylsden Glass Limited
Superb from start to finish. Great service and the fitters Mike & Jack were very courteous and professional. Only criticism was the scheduled installation date was changed twice due to supply chain issues but that was out of their control. I'd recommend Droylsden Glass to anyone looking for new windows or doors.
Reply from Droylsden Glass Limited
Melissa came on time. What a lovely lady. Great at what she does. No hard sell which us what i loved. Drew the door i wanted. Gave all options explained well. Shown samples decision made. Im happy.
Reply from Droylsden Glass Limited
Wayne good job done very professional
Reply from Droylsden Glass Limited
From the initial quote that was done by Eugene we were always kept in touch but never pressured. Paul did a fantastic job of fitting our door and we are delighted with the results
Reply from Droylsden Glass Limited
Wayne clearly knows his stuff and did a great job - quick and efficient.
Reply from Droylsden Glass Limited
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