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DPT Antwerp Reviews 

487
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional demeanor, making every interaction pleasant and supportive. Many people highlight the excellent overall service, noting the warm hospitality and efficient processes that contribute to a highly positive experience. Reviewers are particularly impressed with the products, especially the jewelry, consistently describing them as beautiful, high-quality, and accurately represented on the website. The ordering process is frequently mentioned as clear, intuitive, and easy, complemented by impressive speed of dispatch and careful, secure packaging.

What people talk about most

Product

Consumers find products to be positive, with many reviewers consistently praising the beautiful designs and... See more

Staff

Customers consistently report positive experiences with the staff, highlighting their friendliness,... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the products as very nice and... See more

Order

Clients share positive opinions on order, with many reviewers impressed by the clear and intuitive ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited DPT Antwerp shop somehow by accident. My work mate wanted to buy a ring for his wife so I accompanied him. Inside there was a good atmosphere and the jewellery over there was interesting and... See more

Company replied

Rated 5 out of 5 stars

I've purchased from DPT many times over the years, both for myself and as gifts. What keeps me coming back is the beautiful designs, and good prices for real diamond jewellery. The staff are alwa... See more

Company replied

Rated 5 out of 5 stars

Great experience! I mailed after ordering to the helpdesk as it was not so clear whether the order went through. I received a prompt email response that the order was verified and that the item was al... See more

Company replied

Rated 5 out of 5 stars

Awful customer service: I have been waiting for a response since the 12th June from this company and I am just being ignored. Since then, I have chased this up 5 times and no one is responding. Don’... See more

Company replied


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jewelry Designer
  4. Jewellery Manufacturer
  5. Wholesale Jeweler

Written by the company

DPT Antwerp, coming from 'Diamanti Per Tutti', designs dainty and refined diamond jewelry for real people and everyday life, just without the financial hangover. A diamond day, every day. Feel like a million dollars, without actually spending it. Made from precious materials and finished to the highest standards to ensure premium quality for everyday wear. 18 carat gilded, 925 Sterling silver, handset with natural and ethically sourced diamonds. As a certified member of the RJC, only the best quality possible from sustainable and honest suppliers is accepted. Born in Antwerp in 2013, rooted in a grand diamond heritage – DPT jewelry is now available all over the world. Thanks to retail stores, premium resellers, a global webshop and presence at airport shop-in-shops, onboard airlines and on premium cruises, DPT Antwerp reaches people from all walks of life everywhere.

affordable natural diamond jewelry

Written by the company

💎 100% natural & ethically sourced diamonds
All our diamonds are 100% certified real and natural. As a Responsible Jewelry Council certified member, we guarantee they are ethically sourced and conflict-free. We purchase exclusively from leading companies worldwide, in conformity with international conventions and the Kimberly Process.
💎 Natural gemstones
Aside from our natural diamonds, we work with beautiful natural semi-precious stones such as topaz, peridot, garnet, quartz, amethyst, and onyx, amongst others. In some designs, we use Akoya or natural baroque pearls.
💎 Finished to the highest standards
Our jewelry is made from precious materials and finished to the highest standards to ensure premium quality for everyday wear. 925 Sterling silver, handset with 100% natural and ethically sourced diamonds, gilded with 18-carat yellow or rose gold or protective white rhodium.

💎 2 year warranty

& lifelong aftercare service

As we believe in our quality, we are confident to offer a 2-year global warranty. Within 2 years of purchase, we offer free repairs due to tarnishing, breakage, and loss of gemstones and diamonds as a result of a manufacturing flaw.

Contact info

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4.8

Excellent

TrustScore 5 out of 5

487 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(487)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

The sales lady very patiently helped me

The sales lady very patiently helped me pick the prices suitable for me.

8 March 2025
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Reply from DPT Antwerp

Hi Joy Shen, thank you for taking the time to write a review. 💎 we're delighted to hear you've had a pleasant shopping experience. have a sparkling day

Rated 5 out of 5 stars

Online shopping experience

Dorothy was quick to action and resolve my tech and ring issues, I was impressed.
Thank you for assuring me with excellence and wonderful customer experience!

5 March 2025
Unprompted review
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Reply from DPT Antwerp

Hi Jen, thank you for taking the time to write a review. 💎 we're delighted to hear you've had a pleasant shopping experience. have a sparkling day

Rated 5 out of 5 stars

Brilliant service

The DPT support was excellent when I ordered the incorrect sized ring.
The jewellery is beautiful, a 5 drop necklace and wave ring.

28 January 2025
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Reply from DPT Antwerp

Hi, thank you for your lovely review. 💎 We’re so happy to hear that our support team could assist you and that you love your new jewelry. Enjoy your pieces, and have a sparkling day. ✨

Rated 3 out of 5 stars

Has experienced 500 error after the…

Has experienced 500 error after the online credit card payment completed

2 February 2025
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Reply from DPT Antwerp

Hi, we're really sorry for the technical issue you encountered. 💎 This is definitely not the seamless experience we aim to provide. Please reach out to our support team - support@diamantipertutti.com - so we can assist you as soon as possible. Thank you for your patience. ✨

Rated 5 out of 5 stars

Friendly and attentive service

Personal service and advice received in the flagship store.

31 January 2025
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Reply from DPT Antwerp

Hi, thank you for your kind review. 💎 We’re so happy to hear that you enjoyed your visit to our flagship store and that our team could assist you. Hope to see you again soon. ✨

Rated 1 out of 5 stars

The bracelet broke after less then 1…

The bracelet broke after less then 1 week. I’m really disappointed

18 January 2025
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Reply from DPT Antwerp

Hi, we're really sorry to hear about this. 💎 This is definitely not the experience we want for our customers. Please reach out to our support team - support@diamantipertutti.com - so we can assist you with a solution. We'd love to make this right for you. ✨

Rated 5 out of 5 stars

Great service💫

What a kind lady in the shop, ready to help at all times.
Great service!

28 January 2025
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Reply from DPT Antwerp

Hi, thank you for your lovely review. 💎 We're so glad you felt welcomed and taken care of in our store. Our team is always here to help. Wishing you a sparkling day. ✨

Rated 5 out of 5 stars

Excellent customer service

I mistakenly placed an order to be picked up in the local shop, but I was away from home. I exchanged my thought with the customer service several times and finally I was offered a free delivery service.

18 December 2024
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Reply from DPT Antwerp

Hi C., thank you for taking the time to write a review 💎 we're happy to hear your issue was resolved. Have a sparkling day

Rated 5 out of 5 stars

Nice product

Nice product. Great website.

7 January 2025
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Reply from DPT Antwerp

Hi Dries, thank you for writing a review 💎 have a sparkling day

Rated 5 out of 5 stars

I bought a Gloria ring online

I bought a Gloria ring online. Soon after I made the purchase, I received an email from the sales team, Zekel Thong, who acknowledged my purchase and updated me on the expected delivery time. When the ring was being packed and ready to ship, Zekel kept me informed as well. I felt assured with the purchase.

I've received the beautiful ring today. Am happy with the purchase and service provided by the team.

2 January 2025
Unprompted review
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Reply from DPT Antwerp

Dear, thank you for taking the time to write a review 💎 we're delighted to hear you love your ring. Have a sparkling day

Rated 5 out of 5 stars

The design of the jewellery is exquisite

The design of the jewellery is exquisite and the price for a piece of diamond jewellery is very affordable. The ladies who served me at Takashimaya Singapore ate very professional and helpful.

26 December 2024
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Reply from DPT Antwerp

Dear Naomi, thank you for writing a review 💎 We're happy to hear you enjoy our jewelry. Have a sparkling day

Rated 5 out of 5 stars

Great service

Great service - beautiful packaging!

26 December 2024
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Reply from DPT Antwerp

Hi Matthias, thank you for writing a review ✨ Enjoy your jewelry & happy holidays. Have a sparkling day

Rated 5 out of 5 stars

Excellent service !

Same friendly lady served me again! She gave me good advice and I’m grateful about that.

20 December 2024
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Reply from DPT Antwerp

Hi Florence, thank you for writing a review 💎 We're happy we were able to help. Have a sparkling day

Rated 5 out of 5 stars

Great service

Great service, great price, fast delivery.

2 December 2024
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Reply from DPT Antwerp

Hi Natasa, thank you for writing a review 💎 Have a sparkling day & happy holidays

Rated 5 out of 5 stars

Happy

Bought necklace that fits with ring and earrings. Friendly service. Nice atmosphere.

14 December 2024
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Reply from DPT Antwerp

Hi Astrid, thank you for writing a review 💎 Have a sparkling day

Rated 5 out of 5 stars

Everything was smooth

Everything was smooth and they were really helpful

30 November 2024
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Reply from DPT Antwerp

Hi Robert, thank you for writing a review 💎 Have a sparkling day

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