Purchasing was easy, but asking if I want more products, no thank you. I work in customer service, I'm honest with my customers, and hopefully you're going to return the same thing back to me. Don'... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordering was straight forward until the up sales started...... Appreciate the product could do without the 5 requests to order more.T
I received a discount code, but didn’t see where to enter it a checkout. I have ordered before and the product is good, just found the checkout experience difficult.
Sounds like a good product. Delivery is longr than expected. Until it arrives I don't kow how I can rate it.
Company details
Written by the company
Guardality is a sleek, ultra thin RFID blocking card designed to protect your sensitive card information from unauthorized contactless scans. The size of a standard credit card, it fits discreetly into any wallet or money clip without adding bulk, delivering invisible protection wherever you go. Using advanced RFID blocking technology, Guardality shields high frequency 13.56 MHz smart cards, including credit cards, debit cards, ID cards, passports, and membership cards. It helps prevent digital pickpocketing and unauthorized contactless transactions by blocking scanners before they can access your data. Guardality requires no batteries or charging. It draws energy directly from a nearby scanner and instantly generates a protective electronic field that makes surrounding RFID enabled cards unreadable. Once the scanner is out of range, the card automatically powers down, ensuring seamless 24/7 protection without maintenance. Built to last, Guardality is waterproof, tear resistant, and designed for long term everyday use. Durable and reliable for over three years, it provides a simple, cost effective layer of security for modern wallets. With Guardality, your cards stay protected at all times, giving you added confidence against contactless data theft and unauthorized scanning.
Contact info
Lithuania
- support@guardality.com
- guardality.com
4.1
Great
957 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I either pressed the order button twice…
I either pressed the order button twice or didn't understand what I was doing, Reordering (forgetting about the first one ordered)
5 September 2026
Unprompted review
A needed Product
It was user friendly. The price reduction is good; since there is no free shipping. The
ability to choose a smaller amount at the end would have been great. Just suggestions.
Peace
5 September 2026
Unprompted review
Too many offers
Too many offers. Almost did not ordered because I was asked to buy five different items.
4 September 2026
Unprompted review
Nothing to say
1 September 2026
Unprompted review
The people have helped me when I…
The people have helped me when I contacted them. I did not know that all my payments would be converted to $US. This makes them far too expensive for me as I am a pensioner The second purchase was a mistake and I rang immediately. They told me it had already been dispatched, which I found hard to believe but I was told I could return it when I received it. Sorry to inconvenience you but at 84 years of age I have to be so careful with my money with everything being so expensive these days.
11 August 2026
Unprompted review
Reply from Guardality
Hello Steven,
Thank you for your 5-star review!
We’re glad to hear you had a smooth experience, and we appreciate your feedback about the post-checkout pages as well.
We hope your cards stay well protected!
Warm regards,
Denise from Guardality
Epiccooler doesn't cool
Epiccooler sells a unit which is supposed to cool and heat. But the unit I received does not do the cooling part at all, it only works like a fan. So I was very disappointed, since I also had a very long wait time for the delivery of my units.
10 August 2026
Unprompted review
Reply from Guardality
Hello David,
Thank you for taking the time to leave a review.
The product mentioned in your review does not appear to correspond with Guardality, which is an RFID card protection product.
If you have an order or any questions regarding Guardality, our support team will be happy to assist. Please feel free to reach out to us directly.
Kind regards,
Denise from Guardality
The boards were just too small for my…
The boards were just too small for my needs, particularly when cutting a large portion of something. It would also be nice if it had a channel to catch juices. I see that it does scratch, but apparently that is not a big deal.
21 August 2026
Unprompted review
Reply from Guardality
Hello Mike,
Thank you for sharing your experience.
The product mentioned in your review does not appear to correspond with Guardality, which provides RFID card protection products. We’d nevertheless like to clarify the situation.
A member of our team has been assigned to review the matter and will contact you directly. Please check your email inbox for our follow-up.
Warm regards,
Denise from Guardality
I ordered 2 units to help cool my…
I ordered 2 units to help cool my office; they took weeks to arrive and don’t work! This company seems shady to me.
17 August 2026
Unprompted review
Reply from Guardality
Hello Robert,
Thank you for taking the time to provide your feedback
Based on the product described in your review, it appears that your feedback may relate to a different product than Guardality, which is an RFID card protection product.
If you have any questions or believe there is anything we can assist you with, please feel free to reach out to our support team.
Warm regards,
Denise from Guardality
The product is less efficient than a…
The product is less efficient than a simple ventilator
It took 2 month to arrive
17 August 2026
Unprompted review
Reply from Guardality
Hello Caroline,
Thank you for taking the time to share your feedback.
It appears that your order may relate to a different product than Guardality. We’d appreciate the opportunity to review this further and clarify the situation with you.
A member of our team has reached out to you directly to better understand the matter and see how we can assist.
We look forward to hearing from you.
Kind regards,
Denise from Guardality
The product is poor
The product is poor, too small - I ordered large and its like a child's overall, thin flimsy material, poorly made and with a label in Chinese attached. Had to wait a month for it to arrive too. Impossible to get a refund!! Do not buy anything, if you think you might buy something from them, save yourself the stress and either burn your money or throw it away.
14 August 2026
Unprompted review
Reply from Guardality
UPDATE:
Hello Eddie,
Thank you for the information.
Unfortunately, based on the information available, we’re unable to locate your order. To help assist you, please contact our customer support team at support@guardality.com with your order number or purchase details, and we’ll review your case and assist you further.
We look forward to your message.
________________________________________
Thank you for taking the time to share your feedback with the product and delivery.
We would like to clarify that during periods of high demand, orders may require additional processing and shipping time. Moreover, our return and refund requests are handled in accordance with our applicable policy, and we’d like to review the details of your case to assist you appropriately.
As we were unable to identify your order from the information in your review, we have sent you a separate request for a few additional details. Please check your inbox so we can locate your order and assist you further.
With kind regards,
Denise from Guardality
The unit does not cool
The unit does not cool. It feels like only a fan. Change the temp and it stays the same temperature. And there is nothing on the box that says epicooler.
10 August 2026
Unprompted review
Reply from Guardality
Hello Linda,
Thank you for taking the time to share your feedback.
The product described in your review appears to be different from Guardality, which is an RFID card protection product.
We’d still like to clarify the situation and make sure we can assist you appropriately, so we’ll reach out to request some additional details.
Please check your email inbox for our message. We look forward to your reply.
Kind regards,
Denise from Guardality
Rubbish product and despite being…
KRubbish product and despite being advised email wouod be sent to commence return i receoved only a customer service survey and no return details. Scam product
11 August 2026
Unprompted review
Reply from Guardality
Hello Angela,
Thank you for taking the time to write your feedback.
We understand your experience regarding our return process. We assure you that all cases are handled in accordance with our Return Policy, including the applicable return conditions, which are available on our website for reference. We would like to review your case, including your communication history with our team to determine the most appropriate next steps to assist you.
As we were unable to identify your order from the information in your review, we have sent you a separate request for a few additional details. Please respond to us at your earliest convenience.
Sincerely,
Denise from Guardality
Delayed delivery
Delayed delivery. When I received initial package , it was damaged. I asked for a refund , instead they sent me two more items. When I tried the Epicoolers , it didn’t not cool the room at all . All it did was blow air at room temperature . Very disappointing
30 June 2026
Unprompted review
Reply from Guardality
Hello Sanjeewa,
Thank you for letting us know about this.
We understand your feedback about the product and what you received. Also, please be informed that shipping timelines may occasionally be affected by external logistics factors but our team works to ensure orders arrive as quickly as possible.
We have reviewed your previous communication and can confirm that your case has been addressed. To ensure you receive timely updates regarding your refund as the process progresses, a dedicated member of our team has been assigned to your case and will keep you informed directly.
Please check your email for their message.
Warm regards,
Denise from Guardality
Best protection
Ordering the product was very simple and easy. The protection of my cards.
17 July 2026
Unprompted review
Did not appreciate the multiple offers…
Did not appreciate the multiple offers after the fact and I just know you are says well tough, that’s how we sell things and won’t do a damn thing about it.
7 August 2026
Unprompted review
Quick response to my problem
I live in a very dry climate& was happy to read about your product. “ free shipping” if i ordered 2. I filled out my info but then got distracted at home-for several minutes, when I returned to my phone i already had a message that “my order was processed” i did not think i had confirmed it, too late to cancel I was told.that was very fast! I was charged shipping. I accepted anyway & when received was surprised it was so simple & just lightweight plastic. It leaked . Every morning my bedside table was flooded. I moved it to the bathroom tile countertop where it wouldnt damage anything but is also not as beneficial. The lights are nice but a bit bright for sleeping. So all told, i have not been too pleased with this product, tho you all have been very responsive, which i appreciate!
5 August 2026
Unprompted review
Reply from Guardality
Hello,
Thank you for taking the time to leave a review.
The product mentioned in your review does not appear to correspond with Guardality, which is an RFID card protection product. We’d nevertheless like to better understand the situation and see if we can assist, so we’ll contact you to request a few additional details.
Please check your inbox for our message. We look forward to hearing from you.
Kind regards,
Denise from Guardality
Prompt replies but some questions were…
Prompt replies but some questions were not answered
6 August 2026
Unprompted review
It is August 6 and I have still not…
It is August 6 and I have still not received my package from guardality I haven’t gotten my refund either. Last I knew my package was sitting an hour and a half away in Albuquerque.
No effort has been made by this company to honor my purchase or to refund it.
Here’s my order number #F6CBE67814#
23 April 2026
Unprompted review
Reply from Guardality
Hello Amy,
Thank you for taking the time to share this update.
We understand your feedback regarding the delivery and refund process. Processing and standard delivery times may be extended during high-demand periods; however, we continue to prioritize getting orders shipped as quickly as possible. Further, all cases are handled in accordance with our return policy, which, including the return conditions, is always available on our website for reference.
After reviewing your order details and previous correspondence with our team, we can confirm that your case has been addressed and a resolution has been reached. Our team remains available should you require any further assistance.
Kind regards,
Denise from Guardality
They respond to my emails fairly quick
They respond to my emails fairly quick. They have also fulfilled my request.
6 August 2026
Unprompted review
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