Guardio Reviews 

14,271
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 6,202 reviews, reviewers overwhelmingly had a great experience with this company. Users frequently praise the service for providing reliable protection against online scams and dangerous websites, making them feel secure while browsing on their phones and computers. Consumers also appreciate that the software runs smoothly on their devices without causing any performance slowdowns or intrusive issues. Some people were dissatisfied with unexpected subscription charges and experienced significant difficulties when trying to cancel or navigate the payment process for the application. A few reviewers also noted technical roadblocks or compatibility limits when attempting to access accounts or use the software.

What people talk about most

Website

Customers consistently note positive experiences with website security, expressing deep appreciation for the... See more

Product

Consumers find product to be positive and express strong satisfaction with the security and protection it... See more

User experience

People report positive experiences with user experience, finding the platform very easy and comfortable to... See more

Service

Customers had positive experiences with service, expressing deep appreciation for the reliable protection... See more

Application

Reviewers highlight positive aspects of app, noting that it successfully blocks spam, malicious threats, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over the years, malicious attacks have gotten ridiculous. With Guardio nearly all are moved to spam without me ever seeing them until I empty the spam folder - I'm amazed at how many there are. Gu... See more

Company replied

Rated 5 out of 5 stars

Taylor was wonderful to work with. All at one time, I received over 100 emails (phishing) giving me codes to use or email to verify. I didn't realize Guardio couldn't stop emails from coming into g... See more

Company replied

Rated 5 out of 5 stars

Guardian gives me peace of mind. Never have I felt so protected from scammers. I’m amazed at how many alerts I get warning me of malicious activity. Customer service communication is above average and... See more

Company replied

Rated 5 out of 5 stars

I just started with Guardio & I am not particularly savvy when it comes to any kind of set up. I have contacted Guardio so many times in the last week, they HAVE to get tired of my never ending quest... See more

Company replied


Company details

  1. Computer Security Service

About Guardio

Written by the company

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more.

With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.

Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(14,271)

5,938 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Being a senior citizen I sometimes…

Being a senior citizen I sometimes click on something to see what it offers and thank god I have Guardio. It stops me from making big mistakes warns about scam sites. I love it

1 September 2026
Unprompted review
Guardio logo

Reply from Guardio

Roberta, that's exactly the kind of catch we want to make before it becomes a problem. Thank you for trusting Guardio to have your back, and for the kind words.

Rated 1 out of 5 stars

This was not something I signed up for…

This was not something I signed up for but simply looked at, a true invasion of my privacy and I can't even look up anything without their pop ups. Stay away from this site or you will regret looking like I do now.

30 August 2026
Unprompted review
Guardio logo

Reply from Guardio

Simply viewing a Guardio ad does not sign you up or install anything. Those pop-ups may be coming from a website or browser notification setting. Email support@guard.io with a screenshot, and the team will help identify what you’re seeing. We’re here to protect privacy, not invade it.

Rated 5 out of 5 stars

McAFEE NUISANCE POP UPS

I HAD THE PRIVLEDGE OF HAVING TAYLOR ASSIST ME WITH MY PROBLEM OF GETTING McAFEE POP UPS OVER AND OVER. SHE WALKED ME THROUGH SEVERAL STEPS AND WE GOT RID OF THEM. I WISH I COULD GIVE HER 10 STARS. YOU GUYS HAVE A KEEPER THERE. THANK YOIU AGAIN TAYLOR YOU ARE THE BEST

31 August 2026
Unprompted review
Guardio logo

Reply from Guardio

A ten-star review for Taylor ⭐ We’ll make sure she sees your kind words, Stephen. We’re glad she helped clear those pop-ups and bring some peace back to your screen. We’ve got your back online!

Rated 5 out of 5 stars

I reached out by email to get info…

I reached out by email to get info regarding spam phone calls. I. Was immediately contacted by Taylor who sent me instructions on how to add my number in Guardio to protect it and she also gave instructions to go into my phone settings and to activate filters. She was amazing to work with.
Thx again Taylor

31 August 2026
Unprompted review
Guardio logo

Reply from Guardio

We’ll make sure Taylor sees this 💛 Fast answers and clear steps can make all the difference. We’re glad she helped get your call protection set up and working. We’ve got your back!

Rated 5 out of 5 stars

So thankful there is support behind the…

So thankful there is support behind the scenes that users cannot see nor anticipate as threats. Feel confident of your safety with Guardio.

30 August 2026
Unprompted review
Guardio logo

Reply from Guardio

The best protection catches what you never saw coming 🛡️ We’re glad Guardio’s behind-the-scenes work gives you confidence and peace of mind online.

Rated 5 out of 5 stars

It had blocked lots of scans &…

It had blocked lots of scans & malicious websites. With every Penney!!!!

31 August 2026
Unprompted review
Guardio logo

Reply from Guardio

Every scam and malicious site blocked is one less problem reaching you, Vicki 🛡️ We’re glad Guardio gives you protection that feels worth it. We’ve got your back online!

Rated 5 out of 5 stars

Guardio has helped my as an older…

Guardio has helped my as an older person navigating the internet by recognizing threats that I would not have been alert to.

31 August 2026
Unprompted review
Guardio logo

Reply from Guardio

Online threats are designed to fool people of every age, Lisa 🛡️ We’re glad Guardio catches what’s easy to miss and helps you browse with greater confidence. We’ve got your back!

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent, quick and reliable. I couldn’t think of anything but 100% excellent service!

31 August 2026
Unprompted review
Guardio logo

Reply from Guardio

Fast, reliable help is exactly what you deserve, Debra 💛 Thanks for trusting Guardio to show up when you need us. We’ve got your back online!

Rated 5 out of 5 stars

I highly recommend Gurdio!

I highly recommend Gurdio. For peace of mind its Great!

26 August 2026
Unprompted review
Guardio logo

Reply from Guardio

Peace of mind is exactly what we’re here for, Rick 💛 Thanks for trusting Guardio and recommending us. We’ve got your back online!

Rated 5 out of 5 stars

Taylor was very helpful

Taylor was very helpful. I had a. Name from another county on my accounts being monitored. I didn’t understand why and was nervous about it being there. Taylor swiftly responded with an answer. They were a company that had my info and Guardio was monitoring them for my benefit. Thank you so much Taylor and Guardio I feel saver than I have in many years.

29 August 2026
Unprompted review
Guardio logo

Reply from Guardio

A name you don’t recognize can feel alarming, so clear answers matter 💛 We’ll make sure Taylor sees your kind words. We’re glad Guardio’s monitoring and support help you feel safer and informed online.

Rated 1 out of 5 stars

I was double charged for a basic…

I was double charged for a basic subscription when all I was trying to do is get an extension for my desktop MacStudio. Contacting Guardio, they refused to refund the double charge, and offered me a VIP subscription. I do not use Chrome. I have used Yahoo since 2009. all my passwords bookmarks etc are set up on Yahoo. Guardio does not service Yahoo. I tried to reason with the service rep. My response would not send, and registered only as a draft. I have been targeted online. Data brokers have already sold ALL my information. I have had fraud up to my ears for the last 6 months, lost almost all my disposable income, and then Guardio cut bait with me. I am well past disappointed. These bandits have shafted me with insult after a massive injury. I can't even buy groceries for the next 2 weeks.

30 August 2026
Unprompted review
Guardio logo

Reply from Guardio

This needs a fresh billing and account review, Roger. Email support@guard.io directly with your account details and the duplicate charge information so the team can investigate everything properly. Protecting you and your money is what we’re here for.

Rated 1 out of 5 stars

I need another phone number or IP…

I need another phone number or IP address to get rid of this scamming app l have tried to get out of this scamming fraudulent app and can not

30 August 2026
Unprompted review
Guardio logo

Reply from Guardio

You don’t need a new phone number or IP address to cancel Guardio, Ron. Open the Guardio app or sign in at app.guard.io, then go to Subscription. If you still need help, email support@guard.io and the team will get it sorted.

Rated 1 out of 5 stars

Scammed

This company kept sending spam then my bank alerted me about a charge, then 2 charges!!! Now i have to go to bank to wait for my money. Worried about them hacking me. Zero customer service. Dang it? Im so careful

29 August 2026
Unprompted review
Guardio logo

Reply from Guardio

Guardio does not hack customer accounts, Deborah. Let’s get the charges reviewed properly. Email support@guard.io with the email linked to your account and the charge details, and the team will investigate exactly what happened. Protecting you and your money is what we’re here for.

Rated 5 out of 5 stars

Safe with guardio

I got this app and tried it for 1 year and boy do they ever help. My phone rings a lot less now and they are constantly saving me from hackers and scammers. And let me tell you there are ALOT of them out there. Thx so much Guardio. You are worth every penny!!!

30 August 2026
Unprompted review
Guardio logo

Reply from Guardio

Scammers stay busy, so Guardio does too 🛡️ We’re glad a quieter phone and stronger protection have given you more peace of mind this past year. Thanks for trusting us to watch your back online!

Rated 5 out of 5 stars

I feel more secure having Guardio They…

I feel more secure having Guardio They have me covered all the time They do a great job protecting me from the evils on the internet

30 August 2026
Unprompted review
Guardio logo

Reply from Guardio

The internet has plenty of troublemakers, but Guardio stays ready for them 🛡️ We’re glad to give you around-the-clock protection and peace of mind. We’ve got your back online!

Rated 5 out of 5 stars

They are tremendously helping me get…

They are tremendously helping me get things off my phone from my ex narcissist husband! very grateful for them.

30 August 2026
Unprompted review
Guardio logo

Reply from Guardio

Regaining control of your phone and privacy matters so much 💛 We’re glad Guardio is helping you feel safer and more secure. We’ve got your back online.

Rated 5 out of 5 stars

I love how it immediately flashes up…

I love how it immediately flashes up and blocks fraudulent shopping sites. But it says my Roger’s site is fraudulent at times.

22 August 2026
Unprompted review
Guardio logo

Reply from Guardio

We’re glad Guardio is catching fraudulent shopping sites, Carrie 🛡️ If you feel the Rogers alert needs a closer look, email support@guard.io with the exact website being flagged and the team will check it. We’re here to keep the good sites open and the dangerous ones out.

Rated 5 out of 5 stars

excellent ability to flag issues or…

excellent ability to flag issues or stop malicious sites. contacting customer support is easy and gives you an almost instantaneous answer to your questions very good piece of software and well worth the price

30 August 2026
Unprompted review
Guardio logo

Reply from Guardio

Fast protection and fast answers make a strong team, Tracy 🛡️ We’re glad Guardio catches threats and gives you helpful support right when you need it. We’ve got your back online!

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