Grip500reifen.ch Reviews 

946
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered 2 wheels for my motorcycle and they arrived 1 week later, overall good experience...Only problem is that they are using Dpd courier and they sent me email after the second time they couldnt... See more

Rated 4 out of 5 stars

I ordered a set of 4 tyres in 2 different sizes (front / rear), dates on both sets where quite recent with oldest about 6-7 months from manufacture. I am happy with the service and would use th... See more

Rated 5 out of 5 stars

Easy ordering process, very fast delivery. Tries loom good, decent on fuel economy and very quite. Fingers crossed on longevity

Company details

  1. Tire Shop

Written by the company

Die Teams von GRIP500 setzen sich voll und ganz für Ihre Zufriedenheit ein. Hinter unserer Website arbeiten engagierte Fachleute mit Strenge und Energie, um Ihnen einen optimalen Service zu bieten. Ob es um den Verkaufssupport, den Kundendienst, die Buchhaltung, das Zahlungswesen, die Logistik, den IT-Service, das Marketing oder die Geschäftsleitung geht, jeder Mitarbeiter verfolgt ein einziges Ziel: IHRE ZUFRIEDENHEIT. Wir freuen uns zu sehen, dass unsere Website von unseren Kunden empfohlen wird und dass ihre Treue unseren Erfolg bezeugt.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

946 reviews

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4.6

All reviews

(946)

201 reviews in the last 12 months

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Rated 3 out of 5 stars

delivery and montage disconnect

one has to follow-up delivery to the garage indicated. The garage just receive the tires but are not informed in advance, therefore delivery and montage are not linked. This means once the tires are delivered, one has to go to the garage for an appointment, the garage not responding to web inquiry and has no secured https site!

27 November 2024
Grip500reifen.ch logo

Reply from Grip500reifen.ch

Thank you for your feedback. We apologize for any inconvenience you've experienced with the delivery and installation process. You should receive a notification by email when the tires arrive at the garage, and a tracking system is available for your convenience. We will investigate this issue to ensure better coordination between delivery and installation. If the garage is not responding or lacks a secure site, please contact our service team for assistance. Your feedback is valuable in helping us improve our services.

Rated 1 out of 5 stars

Do not use this company

Do not use this company, they are scammers.
I ordered the tyres but was given nothing about delivery or times....i tried to contact but nothing came back.
I finally got AI telling me that someone would get in touch.
They didn't so I cancelled the order the next day.....the then continued to tell me that I had to pay 140euros because i cancelled and they had loaded the tyres....they hadn't loaded the tyres because i would have received a tracking number.
And then three days after i cancelled the tracking from DPS came through.
They could have easily stopped it but now they want 140chf or a return delivery that will only cost 40 chf.....Its a scam....they rip you off on the delivery charges.

2 October 2024
Unprompted review
Grip500reifen.ch logo

Reply from Grip500reifen.ch

We apologize for the inconvenience you've experienced. It seems there was a misunderstanding regarding the cancellation and delivery process. Please contact our service team through the contact form on our website to open a ticket if you haven't already. If a ticket is already open, we will prioritize your request internally to resolve this issue promptly. Thank you for bringing this to our attention, and we assure you that we are committed to addressing your concerns.

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, very fast delivery.
Tries loom good, decent on fuel economy and very quite.
Fingers crossed on longevity

20 June 2024
Rated 5 out of 5 stars

I ordered 2 wheels for my motorcycle…

I ordered 2 wheels for my motorcycle and they arrived 1 week later, overall good experience...Only problem is that they are using Dpd courier and they sent me email after the second time they couldnt deliver them. Thats food to thought for grip500reifen.ch.
Recommend it!

9 March 2024

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