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GiftYa Reviews 

459
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 401 reviews, reviewers had a great experience with this company. Customers frequently mention that purchasing and sending digital gifts is remarkably simple, fast, and entirely convenient for any special occasion. Many users deeply appreciate the thoughtful ability to personalize cards with photos and receive prompt notifications when gifts are successfully delivered. Some reviewers were not happy with the complicated redemption process and unexpected extra transaction fees required to transfer funds out. Others mentioned encountering technical difficulties, frustrating error pages, or unexpected credit card requirements when attempting to access their money. Despite these specific issues, most consumers remain very satisfied with the reliable service.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Product

Clients share ambiguous opinions on product experiences, highlighting a mix of convenience and hurdles. On... See more

Payment

Users describe negative interactions with payment, expressing frustration over unexpected charges and... See more

Website

Reviewers mention ambiguous feedback about website experiences. Many customers praise the platform as... See more

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a wide range of outcomes. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy process, no problems. We were able to help a family member out from a distance. Had a bad experience w another company buying an e-gift card but you guys have always come through. Thanks!

Company replied

Rated 5 out of 5 stars

I love using GiftYa. I have used them several times. I love that they work with local to any area merchants so you can get a bit more personal with the person you are gifting to. I love that it lets y... See more

Company replied

Rated 5 out of 5 stars

I chose Giftya to give as a gift because it offers options that allows the recipient to choose how to use the Giftya. The recipient transferred the Giftya I gave her to her checking account. I also li... See more

Company replied

Rated 5 out of 5 stars

The whole process was so easy. My recipient received their card within 1/2 hour of my order and resent me a thank you card from your system within that 1/2 hour. Pretty excited about that.

Company replied


Company details

  1. Corporate Gift Supplier
  2. Gift Shop
  3. Online Marketplace

About GiftYa

Written by the company

GiftYa makes sending and receiving digital gift cards easier than ever.

Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.

Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.

You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.

Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.

Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

Contact info

3.9

Great

TrustScore 4 out of 5

459 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(459)

399 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was so easy to buy a gift card…

It was so easy to buy a gift card online and have it sent straight to your person you're buying it for through their text message since some people may not know their email they all know their phone number it was so easy 1 2 3 done

5 September 2026
Rated 1 out of 5 stars

Awful

Awful! This is the WORST site I've ever used! I sent my boyfriend a gift card for food because he didn't have money on him. They made him link the card to his credit card (which he didn't have money on) and said he had to have money to pay for the Uber eats first then would be credited back... that's like getting someone a gift, and telling them they have to pay for it first. trying to get refunded is becoming a nightmare. I'll never use this site again.

3 September 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Thank you for sharing your feedback, and we’re truly sorry for any frustration this caused.
Our goal is to make gift redemption as easy and secure as possible. Linking a debit or credit card is just one option—it’s never required, but we recommend it because it offers added peace of mind:
• Security: Card-linked gifts can’t be lost, stolen, or misused.
• Convenience: They never expire, and all funds are fully available for use.
We completely understand that this method may not be everyone’s preference, which is why we provide other redemption choices. If you or your recipient need help or have any questions, please don’t hesitate to reach out to us at support@perfectgift.com. We’re here to make sure your experience is a positive one.
Russell | Director of Customer Service

Rated 5 out of 5 stars

Quick and secure

Quick and secure

2 September 2026
GiftYa logo

Reply from GiftYa

Appreciate Ya choosing GiftYa for quick and secure gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy to send ecard.

Easy to send ecard.
My friend received it in minutes.
Thank you!

1 September 2026
GiftYa logo

Reply from GiftYa

Yay for being a gifting hero! So glad GiftYa got to help you bring near-instant joy to your friend with a digital gift card!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Quick delivery

Quick delivery

30 August 2026
GiftYa logo

Reply from GiftYa

Cheers to quick gift card delivery with GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Terrible user experience

Terrible user experience.
First my purchase was accepted.
Then my second purchase was pending.
Then the corporate account that was required was approved but after all that the purchase was canceled a few hours later without an explanation.

20 August 2026
GiftYa logo

Reply from GiftYa

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through and the frustrating experience you faced.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions, which may result in a loss of funds or compromise of payment methods.
We have enabled you to try again; however, in light of the type of order you are trying to place, it may be a better option to use our company specializing in corporate gifting https://www.perfectgift.com/corporate

Thank you for your understanding.
Russell | Director of Customer Service

Rated 5 out of 5 stars

quick and easy

quick and easy

20 August 2026
GiftYa logo

Reply from GiftYa

Appreciate Ya choosing GiftYa for quick and easy gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I love this gift option

I love this gift option, it's easy, quick and a lot of options !

25 August 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa for easy, quick gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Awesome!

Awesome experience!

19 August 2026
GiftYa logo

Reply from GiftYa

Glad GiftYa made it awesome for Ya! Thanks for choosing us for gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 2 out of 5 stars

Inadequate feedback

Inadequate feedback. Neither you nor Amazon has told me that my gift card went to the intended target!

24 August 2026
GiftYa logo

Reply from GiftYa

The gift was received and redeemed by the recipient. You should have received a notification. Please let us know if you have any questions: support@giftya.com
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

Very quick service !

Very quick service !

23 August 2026
GiftYa logo

Reply from GiftYa

Yay for quick gift card services! Appreciate Ya choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

They don’t fulfill orders

They don’t fulfill orders

23 August 2026
GiftYa logo

Reply from GiftYa

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service

Rated 5 out of 5 stars

Easy

Easy, affordable and a nice way to gift people

22 August 2026
GiftYa logo

Reply from GiftYa

Glad GiftYa is here to help you be the gifting hero you are - and make it easy and affordable!
- Tiffany R. (Dir. Consumer Experience)

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