Arrived in good condition, nothing damaged. The self watering pot looks to be a good product, especially with the challenging summer we have just experienced. I may well buy more, to ensure that at... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prior to ordering I spoke to Ian to ascertain was there any way I could see the large Planters before purchasing. Ian informed me that they did not have a store but I could go to the ware house where... See more
Company replied
I wouldn't normally give 5 stars for a delivery that went wrong. But the issue was resolved so quickly and easily that I must give full credit where it's due. I ordered a 60cm planter but a 80cm one... See more
Company replied
Apart from the excellent products they carry I also had dealings with customer services (Marina) who got back to me promptly and was extremely helpful. When you make (human) contact with companies (ra... See more
Company replied
Company details
- Garden Center
- Artificial Plant Supplier
- Decoration and Interior Design Store
- Garden Furniture Shop
- Pottery Manufacturer
Written by the company
GetPotted.com is the perfect place to find all of your gardening accessories and products to keep your fingers green and brighten up your garden and your home. Our online store offers a large selection of different flower planters and accessories and the options are limitless, we can offer many different sizes, colours and shapes of amazing planters for gardening made from a variety of materials, such as plastic/resins, fibrestone, fibreglass and many more. If you are looking for a reliable company that specialises in planter containers and works with well known and good quality brands, then GetPotted will be your best choice. Our shop provides a unique service to everyone from amateur growers to real specialists in the cultivation of flowers, plants and ornamental trees.
Contact info
B2-B3 Portland Close, LU5 5AW, DUNSTABLE, United Kingdom
- +44203 929 3445
- info@getpotted.com
- getpotted.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Thank you - excellent customer service.
This Company's customer service is brilliant. I did have to contact them with a small problem and the staff were very helpful and everything was sorted out very quickly. Also all the products I ordered arrived well packed on time, and just what I wanted. Thank you.
4 September 2026
Unprompted review
Reply from Getpotted.com
Dear Sandy,
Thank you so much for the fantastic review!
We are thrilled to hear that our customer service team looked after you so well and that your order arrived safely, on time, and just as expected. Turning a small issue into a hassle-free experience is always our goal. We really appreciate your support and kind words!
Ian
GetPotted
Very good service and good quality pots
Very good service and good quality pots
I already have bought 4 of the same pots but some of them have arrived with marks and strange lines
22 August 2026
Reply from Getpotted.com
Dear Maria,
Thank you for your review and for being a returning customer!
We are delighted that you love the design of these pots, but we are so sorry to hear that your recent batch arrived with unexpected marks and lines. Please reach out to our team at info@getpotted.com with your order number and a quick photo, so we can investigate the issue and find a solution for you.
Ian
GetPotted
I ordered 2 round black pots
I ordered 2 round black pots, they are stunning. They came beautifully packaged and look amazing on my patio.
20 August 2026
Reply from Getpotted.com
Dear Zara,
We really appreciate your feedback!
Knowing that your pots reached you in pristine condition and immediately transformed your patio brightens our day. Sleek black planters are such a classic choice, and we hope you enjoy them for many seasons to come!
Ian
GetPotted
Prior to ordering I spoke to Ian to…
Prior to ordering I spoke to Ian to ascertain was there any way I could see the large Planters before purchasing. Ian informed me that they did not have a store but I could go to the ware house where Dan or Ash would be only too pleased to let me have a look. I took him at his word and Ash was only to pleased to show me both the Planters I was going to buy and similar ones in different colours. I then purchased 2 large planters on line. (lots more to come when I start my landscaping project). The items were delivered safely and well packaged by a very friendly delivery driver.
18 August 2026
Reply from Getpotted.com
Dear Customer,
We really appreciate you sharing your experience!
It is wonderful to know that we were able to welcome you behind the scenes so you could shop with complete confidence before placing your order online. Getting your large planters to you in pristine condition and with exceptional service is what we strive for. Good luck as you kick off your landscaping plans. We look forward to supplying the next batch!
Ian
GetPotted
The ordering of the items and quality…
The ordering of the items and quality of them, no problem.
The courier could have done better. Did not arrive when suggested. They kept saying a hold up of the items. Happened twice.
25 July 2026
Reply from Getpotted.com
Dear Bob,
Thank you for taking the time to share your review!
We are so glad to hear that you were happy with the ordering process and the quality of your items. However, we are sorry for the delays and frustration caused by the courier. We hold our delivery partners to high standards, so we really appreciate your feedback and will be addressing this with them to ensure smoother shipping in the future.
Ian
GetPotted
Arrived in good condition
Arrived in good condition, nothing damaged.
The self watering pot looks to be a good product, especially with the challenging summer we have just experienced. I may well buy more, to ensure that at least some of my plants stay alive.
19 July 2026
Reply from Getpotted.com
Dear Marilyn,
Thank you so much for the fantastic review!
We are delighted to hear that your pot arrived in perfect condition and that it is giving you peace of mind after such a tough summer. Keeping plants hydrated during unpredictable weather can be a real battle, so we're thrilled to offer a solution that helps them thrive!
Ian
GetPotted
Reply from Getpotted.com
Dear Steven,
Thank you for the 5-star feedback!
We're happy to hear you like the quality of our pots. Enjoy!
Ian
GetPotted
Reply from Getpotted.com
Dear Warren,
Thank you for sharing your experience!
We're happy to know our service and delivery was excellent. Enjoy your purchase!
Ian
GetPotted
Quality Plant
This and every plant that I have purchased from them has been great. Well packaged, arriving in perfect condition and as always larger than the advertised size. In addition, for the height of the plant (Sansevieria trifasciata 'Laurentii') the cost via GetPotted was considerably lower than from other vendors.
15 August 2026
Reply from Getpotted.com
Dear Richard,
Thank you so much for the fantastic review!
We are thrilled to hear that your plant arrived in perfect condition, healthy, and even larger than expected. Offering top-quality plants at unbeatable value with pristine packaging is always our goal, and knowing you've had such great experiences with all your purchases means the world to us!
Ian
GetPotted
Another stunning pot
Another stunning pot. These are beautiful and great quality. Delivery was within a day. Get potted are now my first call.
5 August 2026
Reply from Getpotted.com
Dear Fiona,
Thank you so much for the amazing review!
We are thrilled to hear that your newest pot is just as stunning as the last, and that our next-day delivery impressed you. Becoming your go-to store for planters is the absolute best compliment - we truly appreciate your continued support!
Ian
GetPotted
Reply from Getpotted.com
Dear Customer,
Thank you for the 5 stars!
Knowing that your pots reached you on schedule and met your high standards brightens our day. Thank you for choosing us, and enjoy setting up your new planters!
Ian
GetPotted
Super.
Fast shipping. Excellent items. Bola 32s and 23s planters. Just what I needed for the job.
Excellent.
Thanks.
4 August 2026
Reply from Getpotted.com
Dear Stuart,
Thank you for sharing your experience!
Fast shipping and happy customers are what we love to see. We are delighted that the Bola pots hit the mark, and we look forward to helping you with your next project!
Ian
GetPotted
Impeccable customer service
I ordered two planters from GetPotted. They arrived promptly but unfortunately one was damaged. I contacted them and within two days a replacement planter had arrived safely and in perfect condition. Impeccable customer service!
13 August 2026
Unprompted review
Reply from Getpotted.com
Dear Stephen,
We really appreciate your feedback!
Turning a delivery hiccup into a smooth, stress-free experience is so important to us, and we are delighted that your replacement arrived quickly and in perfect shape. Thank you for your support and for highlighting our customer service team!
Ian
GetPotted
Reply from Getpotted.com
Dear Richard,
Thank you for the positive feedback!
We're thrilled to know you like our service and pots. Happy gardening!
Ian
GetPotted
Reply from Getpotted.com
Dear Simon,
We really appreciate your feedback!
Knowing that you were kept in the loop throughout the process and that your items arrived securely packed brightens our day. Thank you for choosing us, and we hope you enjoy your purchase!
Ian
GetPotted
Reply from Getpotted.com
Dear Alan,
Thank you for the 5-star feedback.
We're glad to hear you find the planters useful and the delivery was quick. Enjoy your purchase!
Ian
GetPotted
Great product and delivered without…
Great product and delivered without issues. Helpful customer service.
I was so pleased the trough came with drainage holes.
Would definitely recommend.
30 July 2026
Reply from Getpotted.com
Dear Hannah,
We really appreciate your wonderful feedback!
Providing seamless delivery, helpful customer service, and thoughtfully designed planters is what we always strive for. Thank you for choosing us and for recommending our products to others!
Ian
GetPotted
A very nice company to deal with if you…
A very nice company to deal with if you contact them by phone they must be polite and very informative as to your needs delivery can be a bit slow but on the hole it arrives when they say it well the products are superb. I don’t know what our garden would be like if we hadn’t got them, but I would recommend them to anyone.
9 July 2026
Reply from Getpotted.com
Dear John,
Thank you so much for such a kind and thoughtful review!
We are delighted to hear that our customer service team was polite and helpful, and that you love how our products have transformed your garden. We appreciate your patience with delivery and are so grateful for your high recommendation!
Ian
GetPotted
Amazing selection of pots
Amazing selection of pots, got the size and quality I was looking for.
Shipped quickly and well packaged in a good sturdy box.
Will be back if any pots need replaceing/upgrading.
25 July 2026
Reply from Getpotted.com
Dear Customer,
Thank you for sharing your experience!
It is music to our ears to know that you enjoyed our range and that your order reached you in perfect shape. We take great care in protecting our pots during shipping, and we can’t wait to help you with your next upgrade!
Ian
GetPotted
The pots are stylish and the irrigation…
The pots are stylish and the irrigation system innovative and sophisticated, promising healthy, thriving plants.
The delivery schedule kept on track and the driver who delivered was excellent.
1 July 2026
Reply from Getpotted.com
Dear Customer,
We really appreciate your wonderful feedback!
It's fantastic to know that both the quality of our self-watering planters and the efficiency of our delivery driver met your high standards. Thank you for choosing us, and we wish your plants many happy, thriving days ahead!
Ian
GetPotted
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