CSR Te Oka Offered one off deal @ 50% only valid for 2 weeks from today ending on the 28/02/25 due 2 looking into my account. Love his customer service listening skills was on point especially go... See more
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See what reviewers are saying
Te Oka was an amazing specialist who helped us organise a plan. He listened to us and helped guide us with better alternative options. Previous conversations we've had with other specialist they didn'... See more
Company replied
Te Oka explained to me 3 options I am able to select to help me with my overdue account as I have been struggling since paying for my warrant of fitness & registration. A huge total of over $1400 to c... See more
Company replied
Aaron Fialho made me feel welcomed, heard and appreciated in terms of how easy he was to talk to and arranging my payments to help out in times of hardship. 5 star because he didn’t sound robotic a... See more
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Company details
About Go Car Finance
Written by the company
We’re not your average car finance company (but we are a car finance company)
We’re specialists in getting you into the car you need - and making sure you stay in it. The way we do it? It’s more than our flexible finance - it’s our wraparound support packages that look after you, your finances, and your car. Once you’ve got your wheels, we’re by your side (and on your side) to make sure things stay on track.
Contact info
Level 4/414 Khyber Pass Road, Newmarket, Auckland 1023, 1023, Auckland, New Zealand
- 0800462277
- info@gocar.co.nz
- gocar.co.nz
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Brilliant Customer Service Yash
I felt that Yash amazing customer skills. He showed really good empathy and congratulated me on how far I've come with my payments and how I was nearly done. It's nice to speak to someone like this especially being bounded by a contract for so long. Yash showed that I wasn't just a customer of yours but I left that call feeling accomplished. Thank you Yash!
25 February 2025
Reply from Go Car Finance
Hi Mele,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Great company I have been with them for…
Great company I have been with them for 4 years I will miss them it’s a shame they are not doing anymore lending they were really good also if you needed to know if your battery needs replacing they can tell you the percentage the on road plan is a must have they are amazing
25 February 2025
Reply from Go Car Finance
Hi Ngaire,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Aaron was very polite and answered all…
Aaron was very polite and answered all my questions
25 February 2025
Reply from Go Car Finance
Hi Ofeina,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Customer service gem
Todays phone call was a perfect example of customer service. Great knowledge, advice and help.
Aaron handled everything perfectly going beyond to make sure I had the right information.
25 February 2025
Reply from Go Car Finance
Hi Jessica,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Easy and smooth
25 February 2025
Reply from Go Car Finance
Hi Soane,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Aaron was amazing did a great job…
Aaron was amazing did a great job helping me with my loan! Well spoken, articulate and kind! Great job.
25 February 2025
Reply from Go Car Finance
Hi Lata,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Mataulano,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Pania,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Well done service by Aron today which…
Well done service by Aron today which does answer my questions/needs straight away for no further issues.
24 February 2025
Reply from Go Car Finance
Hi Christina,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Andre gave me the answers i required…
Andre gave me the answers i required while talking to him. He was clear and helpful.
24 February 2025
Reply from Go Car Finance
Hi Patricia,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Aaron was very helpful..in helping sort…
Aaron was very helpful..in helping sort a late payment..I was very stressed about it..he was able to assist in putting in a payment schedule..thankyou Aaron for your kind support
23 February 2025
Reply from Go Car Finance
Hi Tania,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Customer service amazing.
Company is awesome when it comes to communicating and giving advice. The person I dealt with was professional and very helpful with my enquiry. Thankyou Aaron!
24 February 2025
Reply from Go Car Finance
Hi Lemoe,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Real straight to the point
Real straight to the point, and real kind and helpful , his name was Aaron.
24 February 2025
Reply from Go Car Finance
Hi Orlando,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Pleasant experience and Arron was very…
Pleasant experience and Arron was very helpful during our call. Made sure all my queries were answered. Thank you!
23 February 2025
Reply from Go Car Finance
Hi TT,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
He was very and helpful with what u…
He was very and helpful with what u needed to get done ✔️
23 February 2025
Reply from Go Car Finance
Hi Toko,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
The team at Go Car Finance is amazing
The team at Go Car Finance is fantastic! They were professional, efficient, and made the whole process smooth and stress-free. Thank you Aron
21 February 2025
Unprompted review
Reply from Go Car Finance
Hi again Florence,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service. We are glad that Aaron was of assistance to you.
Regards,
The Go Car Finance Team
Have been so great and supportive…
Have been so great and supportive through my medical and health issues
14 February 2025
Reply from Go Car Finance
Hi Jacqui,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Thank you Selina for helping with my…
Thank you Selina for helping with my enquires this joining very much appreciated
20 February 2025
Reply from Go Car Finance
Hi Maria,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
I rang yesterday and the lady was…
I rang yesterday and the lady was helpfully today i rang and Aaron took the time to look at the account properly and find there is a refund needed spoke very clear and slow AAA+ Needs a pay rise there is not many people at call centers like him
20 February 2025
Reply from Go Car Finance
Hi Shaun,
Thank you so much for taking the time to share your positive experience with Aaron on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Aaron has exceeded your expectations. I will make sure to pass along your kind words to Aaron, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Pete,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
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