From the first call to the final…
From the first call to the final installation, the process was smooth.
2 March 2026
Unprompted review
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Company details
- HVAC Contractor
- Air Conditioning Contractor
- Air Conditioning Repair Service
- Furnace Repair Service
- Boiler and Heating Service
Written by the company
At Browns Heating & Cooling, we’re proud to provide comprehensive heating and air conditioning services throughout Chicago and the surrounding areas. Since 2016, we’ve been offering flat-rate, no-haggle pricing for exceptional work in Cook County. All of our results come with a complete customer satisfaction guarantee. We want to build an ongoing relationship with our clients, leaving them feeling satisfied and knowing they’ve been taken care of by the best. Our technicians are EPA-certified and factory-trained, and we keep them current with new heating and cooling technologies. With our experience, we can serve both residential and commercial customers. Our team can service all makes and models as well.
Contact info
1 E Erie St, 60611, Chicago, United States
- +1 708-536-8134
- support@brownshvac.net
- brownshvac.net
4.0
Great
6 reviews
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Hasn’t replied to negative reviews
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We had new furnace installed last fall
We had new furnace installed last fall. The team worked efficiently, and even helped me register warranty online. Its been running perfectly all winter.
17 February 2026
Unprompted review
The repairman came out for my AC unit…
The repairman came out for my AC unit that keep freezing up. He explained the issue in plain language, fixed it.
24 May 2026
I appreciate how respectful the…
I appreciate how respectful the installer were in my home. They laid down protective sheet and moved furniture carefully. The new AC system is quiet and powerful.
28 April 2026
Our AC stopped cooling after heatwave
Our AC stopped cooling after heatwave. They squeezed us into their schedule, and within a couple of hours the unit was blowing cold air again.
31 March 2026
Unprompted review
Unresponsive and incompetent
We had Brown’s install a new water heater on 12/13/25, and discovered a leak on 12/14/25 due to faulty installation. The water damage has resulted in half of our kitchen being ripped out. Our home is unlivable.
Of course the installation issue is a problem, but what I’ve been most disappointed by is their lack of responsiveness in getting the leak fixed and getting the insurance process moving so the restoration work can begin. Their voicemail is full and they are not responsive over text. They also didn’t help with getting someone out to fix the leak because it was Sunday and their office is closed on Sunday. This is not acceptable for emergencies - they need to have someone on call. This company needs to get it together.
13 December 2025
Unprompted review
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