Bioma Plants Reviews 

192
•
TrustScore 4.5 out of 5

4.3

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Company details

  1. Decoration and Interior Design Store
  2. also in
  3. Garden Center
  4. Interior Plant Service
  5. Landscaping Service
  6. Plant Nursery

Written by the company

A Bioma Plants é uma loja online de plantas para dar cor e vida ao teu espaço! Encontra a planta ideal para ti através das diferentes categorias como fáceis de cuidar, pet-friendly, pouca luminosidade, e muito mais! 🗣 O nosso Serviço de Atendimento ao Cliente está sempre disponível para ajudar na escolha da melhor planta para o teu espaço e rotina! 🪴 Se não encontrares a planta que procuras, podes solicitar diretamente aos nossos especialistas. 🚛 Envio para Portugal Continental, em até 72 horas. 🔒 Compra online de forma segura e recebe diretamente em tua casa! 🌱 Descobre o universo das plantas com os artigos do nosso blog. Ficamos à tua espera! #buildyourjungle


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

192 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(192)

15 reviews in the last 12 months

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Rated 3 out of 5 stars

Slow delivery and lack of customer support

I decided to use Biomaplants partly because of its good rating and positive reviews. I was looking for flower pots. I placed my order on August 28 and only received it on September 7. For most of that time, the order status was not updated, and I received no response from customer support — neither via WhatsApp nor by email, the address provided in their automated email for customer enquiries. No one answered the phone either. This significantly affected my overall impression of the service.

I also have a comment regarding the packaging of the two 15 cm ceramic pots I ordered. They arrived in a very large box with a substantial amount of paper and other packaging material. I understand that this was intended to protect the items during transport, but considering that the pots are relatively small, surely it would have been possible to use a smaller box?

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Fast delivery, very well and carefully packed, plants beautiful and in top shape. I'll definitely order again and highly recommend it, thank you so much Bioma Plants team!

29 September 2025
Rated 1 out of 5 stars

Unreliable company

We are a company that bought plants from Bioma Plants. The plants are beautiful, but afterwards we hired their services to maintain the plants twice a month. They accepted the deal, and we agreed all the dates until the end of the year (2025). We are very unsatisfied because they only came once, and by now they should have already came 3 times. We sent e-mails and they don't even answer. We regret to say that this is not a reliable company.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

I received beautiful and healthy…

I received beautiful and healthy plants. Each plant was nicely packaged with sustainable materials (including plastic free tape) to be secure during transport. Shipped the day after I ordered and arrived the next day. I even received a free plant as a gift. Top service and experience. Highly recommended!

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing plants from a great company…!!

The website is very easy to navigate and order from.
My order was received very quickly with updates at every step of the way.
The plants I received were very healthy and exactly as per description - I would not hesitate in ordering from this company again.
I recommend Bioma to everyone - fabulous company!!
⭐️⭐️⭐️⭐️⭐️

5 November 2021
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