We've enjoyed several products from Best Choice over the past few years. We had a problem with a recent order for a wicker fire pit. Called customer support and our problem was easily and quickly reso... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
At Best Choice Products, we’re here to change how you shop. Defined by our products, customers, and savings; we’re re-inventing the world of online retail. We keep it simple: meticulously committed to providing you with a shopping experience that never compromises quality or value. You get both every time. It’s uncomplicated, it’s generous, and it’s our honest promise.
Contact info
15101 Red Hill Ave., 92780, Tustin, United States
- 844-948-8400
- customerservice@bestchoiceproducts.com
- bestchoiceproducts.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Ordering was easy, great selection. Products were shipped out quickly. Umbrellas are very good quality. Cranking them up or down is smooth.
Very responsive and totally resolved my…
Very responsive and totally resolved my issue promptly. Impressed
Ordered the Lemonade stand for my grand…
Ordered the Lemonade stand for my grand kids, 5 and 7 and were putting it together this weekend for our lemonade sale on Sunday.
It was delivered on time, and came boxed up without rips or tears.
Will let you know when we open it up if it was easy to assemble. That will be next week.
I've purchased items from Best Choice in the past and have always been satisfied and impressed, from Christmas decorations and flocked trees, to toys for the kids and home goods! Thank you Best Choice... good job!!!!
Easy Set Up
Item arrived quickly. Easy to put up. Impressed that the feet/wheels aren't in the bag. There's straps that attach the cover to the legs.
I love the product I can sleep soundly…
I love the product I can sleep soundly now, durable and the price is way more affordable than the other brand
Love it!😍
My sister and her husband gave me one of your outdoor umbrellas. A strong wind destroyed it. It was perfect prior to that. So I ordered a new one. The price was reasonable. And it’s huge and sturdy. It didn’t take long for the new to arrive. The color matches my hammock perfectly!
Thank you!
Grapefruit juice…
I am generally a fan of most of your products. The grapefruit juice was a huge disappointment. It was not refreshing nor did it taste fresh. I was so looking forward to a big glass of it. Now I have to figure out how to drink the rest. Anyway, I'll still buy some of your products, just not this one again.
I was looking for a music instrument 🎸…
I was looking for a music instrument 🎸 a guitar for my 8 year old. She wanted to start playing and I looked and BCP had the best price and product for her. Very pleased with our purchase 😁
This company get zero stars!! They Ripped Me Off!!
This company get zero stars!!! BEWARE of SCAMMING and not receiving what you paid for.
You Get What You Pay For!
I purchased an electric guitar that was going to cost more to make adjustments on it than the guitar was worth. To begin with, the frets were mis-aligned. The labor to make those adjustments alone was going to be over the original cost. Then there would have to be tension rod and bridge adjustments. But no worries. Like the saying goes, "You get what you pay for!"
I'll take the hit on this one, once!
Customer service relations is…
Customer service relations is absolutely a joke.
On chatover a hour.
They keep sending links to text.call backs are 24-48 hours.
You have to send an email to request a call.
I REFUSE to conduct any questions concerns through jumping through hoops.
It's been 4 hours 6 different people.
As a professional consumer advocate this is the worst I've seen ever.
Good product but no customer friendly quality will be their undoing
Why don't they call themselves Amazon
Why don't they call themselves Amazon. Every single thing that they review is sold on Amazon.
That can't be a coincidence.
Does it have something to do with the % they earn for directing people to Amazon?
two umbrella stands
I purchased two umbrella stands, one for home and one for a vacation place. I didn't open the second one until several months later. When I assemble it, it was missing a part. In spite of my failing to comply with the waranty provisions, BCP sent me a replacement at no charge. This was after I explained the circumstances. Very few if any companies do things like this anymore.
Excellent Raised Bed!
I liked the original raised bed so much, I decided to buy a second one. I highly recommend this raised bed!
I had an issue with a part to a chair…
I had an issue with a part to a chair being slightly damaged. They rectified the issue immediately. It could not have gone any better.
ThePretty in Pink chairs were just as described and…
The chairs were just as described and look great on my patio 🥰
We love the look and the quality of the…
We love the look and the quality of the gravity lounges & we’ve been using them since receiving.
Excellent!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.