Belisol - Kozijnen en Deuren Reviews 

1,409
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Window Supplier
  2. Door Shop
  3. Door Supplier
  4. PVC Windows Supplier

Written by the company

Belisol kozijnen en deuren, opgericht in 1977, telt meer dan 80 showrooms en ruim 1.000 medewerkers in België, Nederland en Frankrijk. Belisol is een op-en-top Belgisch familiebedrijf dat inzet op service, kwaliteit en innovatie.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,409)

394 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I had 3 large windows at the front side…

I had 3 large windows at the front side of the house and 1 small one at the bathroom changed by Haarlem Belisol. Installation was spot on, on time and the crew were friendly. I am happy with the overall installation.

Only 1 point (therefore 4 stars) that was negative was that there was certain amount of debris left at the outside of the windows which I got complain from my neighbour. She also told me that she mentioned about it to the workers and she was told that "it will be cleaned up at the end of the installation", but it seems they did not spend enough time for it. There were some piece of woods, insulation materials, nails too. Please spend more time next time.
Overall, the work was done nicely and the results is outstanding. Just better to spend a bit more time on the after cleaning of the area is needed.

7 August 2026
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thank you for taking the time to share your experience. We are sorry that some debris was left behind after the installation. We will pass your feedback to the Haarlem team and ask them to be more thorough with site cleanup. If you would like us to follow up directly please contact the Haarlem office. Kind regards, Belisol Haarlem

Rated 1 out of 5 stars

Expensive, arrogant, non-responsive

Extremely expensive.
After placement absolutely none respond to calls / emails in relation to repair requests.
Local salesman extremely arrogant.

6 October 2025
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Dear Sanja,

We are sorry to hear about your experience and appreciate you bringing this to our attention. We will forward your feedback to our Eindhoven team so they can review the communication and service described. Thank you for letting us know.

Kind regards,
Belisol Eindhoven

Rated 5 out of 5 stars

Hassle-free and good quality!

I've ordered an energy-efficient window, glass door and a sliding door (schuifpui) from them. The lead time was half year and the price is high, but in the end I am satisfied with the result. The workers were working fast, clean, and did not cause nuisance. The installation was complete in 2 days and I am happy with the result. The windows and doors are top quality!

16 February 2026
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thanks for this nice feedback. Enjoy your new Belisol windows. Best regards

Rated 5 out of 5 stars

Outstanding Teamwork, Clean Work, and On‑Time Delivery

We recently had all the windows in our home replaced, a project that took two weeks, and everything was completed exactly on schedule despite a few unexpected challenges along the way. From the very first day to the last, their professionalism truly stood out. Every member of the team was friendly, respectful, and clearly knowledgeable about their work.

For two days we had more than five people working inside the house, yet the coordination was flawless. Everyone knew their role, worked efficiently, and the whole process felt smooth and well‑organised.

At the end of each day, they took the time to update us on what had been completed and what to expect the following day — including their arrival time — and they were consistently punctual. Their attention to cleanliness was impressive as well; they cleaned up thoroughly every single day before leaving, something even our neighbours noticed and appreciated.

We wholeheartedly recommend this company, and especially the team that worked on our home. The experience exceeded our expectations.

12 February 2026
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thanks for this lovely feedback and the trust in Belisol Drechtsteden. Best regards

Rated 5 out of 5 stars

I recommend this company

I recommend this company. I had to replace 4 windows on the first floor and a sliding door on the ground floor. The company's installation team worked professionally and cleanly. There is indeed a longer waiting time of several months for their production and assembly, but for those looking for quality and professionalism, they can offer it.🙂

25 October 2024
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Hi Liviu, thanks for this nice feedback. Enjoy your new Belisol windows. Best regards, Belisol Leiden

Rated 5 out of 5 stars

The team did an excellent job

The team did an excellent job. The engineers were very knowledgeable and finished the door replacement quickly. They left the house neat.

19 February 2025
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thanks for this good feedback about our work, we will share the compliments with our team. Best regards, Belisol Utrecht

Rated 5 out of 5 stars

Incredible craftsmanship and a great…

Incredible craftsmanship and a great product. Worth the wait. I should especially highlight the quality work done by the technicians. I am so happy with the result!

17 October 2024
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thanks for this nice review. Best regards, Belisol Alkmaar

Rated 3 out of 5 stars

Good service but long delivery times...

We ordered a front door with Belisol. The first impression was good and ordering went smootly with no issue. I gave 3 stars because we waited to receive the door for 10 months which is I personally think that its too much, this could be improved in order to get a higher customer satisfaction. Also, the door that we ordered came with wrong handle despite waiting for 10 months and this info has been given to us 2 days before the installation. The guy on the phone was not very customer friendly and make excuses, however we accepted to receive the door and installation with wrong handle and they ordered the correct one after the installation. On the other hand, Installation went perfect and smooth, their employees are very nice and work very clean. 1 month after the installation we received the correct handle as well and in 11 months our order is completed fully. In general, I like the service that I received from belisol but the waiting times are too high....

11 July 2024
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thanks for this review. Handle was indeed wrongly delivered by our supplier so we didn't knew it before. Immediately we ordered the correct one. Waiting times are normally communicated during the process with our customers. Our excuses if this wasn't in your case. Best regards, Belisol customer service

Rated 5 out of 5 stars

Great experience with Belisol

Great experience with Belisol.

From the sales process to eventual installation we have nothing but a positive experience. With Sales (Mike) was knowledgeable and answered all our questions and provided us with a detailed information about their products so we could choose the right windows for my home. The 2 guys who came to complete the installation were fantastic, they arrived on time every day and their craftmanship was evident. I also appreciated their professionalism and respect for my property leaving it clean after they had finished their work for the day. The end result is fantastic and we are very happy with our new and energy efficient windows, sliding door and front door!

Would definitely recommend Belisol to friends, family or anyone!

31 May 2024
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thanks Neil, happy to hear that everything went well! B regards, Belisol Haarlem

Rated 4 out of 5 stars

great product, planning and execution

professional commercial contact, planning respected, solid product, placement went smooth. a good experience with specialists. Always room for improvement (even if minor) when it comes down to the full service. that said, we too are happy customers. thank you for the great job!

7 May 2024
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thanks for the confidence in our services and this nice review. Best regards, Belisol Haarlem

Rated 5 out of 5 stars

Great staffs and good quality window

Expert staffs from consultation to installation. Though some delays, I was well informed after contacting the company. Plus, they also asked for feedbacks.

11 January 2024
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thank you very much for this nice feedback! Best regards, Belisol Utrecht

Rated 1 out of 5 stars

Terrible experience

Terrible experience
Update:
07.02 -
Still no answer or response.

Update 21.12:

Still not responding to emails, we havent received a call about the issues. And the review disappeared from here, so i will post it again.

Update 18.10:
Ive reached out to your service email as you asked me to, ive been told i will receive a call from a person in charge of Belisol in the netherlands, that was 8 days ago. No reaching out from your side. If anyone needs pictures pf their product and actual information, not showcases in their showrooms, please, feel free to reach out, im willing to share.

Hi,

Ive ordered kozijnen for an entire project worth more than 43.000 euros. the work has started in march, and its been draging on ever since, last week i finally paid the last bill, but the quality of work is not good at all, montage guys are alright, but the production and sales have failed miserably. two days before delivery of keralit, we have been forced to change our agreed color because the one we agreed upon, and paid for months in advance suddenly wasnt available. that is first of all unacceptable. but ok, we changed the color to help you guys out. The entrance door that was delivered was already made before hand, so we got a front door that was grey, and keraliet that was brown. ok still no comprehension from your sales department. they offered us folie to cover up for their mistake, being prouds as ''we are giving it for free''. sorry to let you know, three weeks later, your folie is falling off. the production of things delivered is terrible.
i would post a collection of pictures, but the trust pilot doesnt allow it. feel free to contact me, i will be glad to have a conversation with you.
1) i demand a new door matching the colour of my gevel, i didnt pay for a crappy folie, i paid for a good door. so please, i will take you to court for that.
2) compensation for the embarassing product you have sold to us. this is worth 25000 and not 43000

The NEW kozijnen are poorly aligned, have stickers on the inside, the glass is scrathed in between on the inside of a triple glas.

the mounteurs did their best, but this is for sales department in breda that was a pain in the ass, rude, unreasonable, trying to convince me that a folie on a door is something i should be grateful for, because, hey, he is giving it for free.

i repeat, guys that did the work were great, but this is not their failure. I cannot communicate with your breda office anymore, because they dont give a crap about the customers. i hope someone else contacts me this time because im done with excuses and ridiculous offers that are both quality/financially-wise in your own benefit.

best regards

0682214336

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Great team and service

We have done our entrance doors and windows renovation project for our house in Amsterdam with Belisol Haarlem! This has been a great experience from the start of the project to the full completion. The installation team is really professional, explain every steps and they provide a really clean job. Cherry on top of the cake as we are expats, every member of the team make their best effort to speak English with us from the first appointment to the last phone call to check our satisfaction on the work.

21 November 2023
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thank you very much for this lovely feedback and nice review about our work. Best regards, Belisol Haarlem

Rated 5 out of 5 stars

Good quality service and efficient…

Good quality service and efficient communication

10 October 2023
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thank you very much for this feedback and nice review! Best regards, team Belisol

Rated 4 out of 5 stars

Great service

The quotation process and the delivery went well and in according to plan.

7 November 2022
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thank you very much for this positive feedback and your confidence in our products and service.

Rated 5 out of 5 stars

New doors and a window

Got new doors and a window ordered and fitted by them, the whole expirience was smooth and issue free, our installation date was even pushed one month earlier than planned. Showroom had exellent sample selection and sales rep Mike helped us narrow down the right design and fit for us. Installation went very smooth, all masters that came were very knowledgeable in all areas of construction and gave some exellent advise for future renovations I have planned. Very happy withe the final results.

27 January 2022
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thank you for your review!

Rated 1 out of 5 stars

Worse service ever

Waiting for their offer since the 5th of June. Calling them 3 times a week for 2 weeks now to get this sorted but nobody gets back to us when they promise. They cannot find the measurements they made on the 5th of June and so they want to come by again. Having an appointment with them is impossible because they have zero flexibility when it comes to finding the best time..
Worst service ever...with their prices you would expect excellent service... too bad that I cannot give zero star...
Do not waste your time on them!

15 October 2020
Unprompted review
Rated 5 out of 5 stars

Very friendly team

- The commercial team was very friendly and very customer oriented, taking time to show us multiple options and giving us time to decide.
- The installation crew was very pleasant. Some cracks were done on the walls around some windows but the team promptly fixed the plaster.
- We are happy with the windows. The only disappointment is the garden doors that didn't close properly leaving the top corner loose and required some thicker joints to stop the draft.

30 November 2019
Unprompted review
Belisol - Kozijnen en Deuren logo

Reply from Belisol - Kozijnen en Deuren

Thank you very much Yann!

Show reviews in all languages. (1,409 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look