Beautykick Reviews 

5,696
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 721 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and competitive pricing available across a wide variety of items. Many people also appreciate the careful packaging, which consistently ensures orders arrive safely and in pristine condition. Shoppers regularly highlight the easy-to-navigate website and friendly support that makes shopping smooth. However, some reviewers were not happy with delivery delays, noting that parcels sometimes take longer than two weeks to arrive. A few other people also felt that ordering issues occurred, mentioning problems like receiving incorrect items or missing tracking details.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive very... See more

Product

Customers report overall satisfaction and delight with the product quality and competitive pricing. Reviewers... See more

Price

Clients share positive opinions on price, consistently highlighting great value and competitive rates... See more

Order

Reviewers mention ambiguous feedback about order processes, highlighting a mix of highly satisfied and... See more

Service

Reviewers highlight positive aspects of service, describing the experience as professional, friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Happy with most of my products. Issue with one item, team member responded quickly and directed me to supplier, who acknowledged and addressed my valid concerns immediately. Great price, quick deliv... See more

Company replied

Rated 5 out of 5 stars

Having researched the market I found you to have the best price even though you charged for delivery and some others stated free delivery although their prices were higher than yours. Product arrived... See more

Company replied

Rated 5 out of 5 stars

Amazing. I always forget to log into my account before ordering, so I cant get my tracking info. Their customer service is spot on. Fully recommend buying from here. If you buy semi's, then these ha... See more

Company replied

Rated 5 out of 5 stars

My parcel of 4 products was damaged enroute. Beauty Kicks, was the fdamage had been confirmed, responede super quickly and replace the damaged bottle promptly without any fuss. Great company to deal w... See more

Company replied



Company details

  1. Beauty Supply Store

Information provided by various external sources

BeautyKick offers over 20,000 products from the very best UK and International brands. We stock salon favourites such as Olaplex & ghd to beloved retail products like Milani & Real Techniques. Beauty Kick are constantly introducing new brands, influenced by customer demand and new trends and ingredients.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(5,696)

657 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I recently purchased the BaByliss Pro…

I recently purchased the BaByliss Pro Falco High Speed Dryer from your online store. Unfortunately, the item arrived in an unacceptable condition.The dryer appears used and has several cosmetic scratches. Additionally, one of the attachments is defective; it does not lock into place properly and keeps falling off during use.Since I paid for a brand-new, fully functioning item, this is not the quality I expected for a premium product.

26 August 2026
Rated 5 out of 5 stars

I did receive my product

I did receive my product, but I was concerned as there was no follow up email to say it was being shipped and no tracking information. I had to call twice and check with my order number, otherwise it did arrive after 3/4 days

24 August 2026
Rated 1 out of 5 stars

Very poor customer service,

Very poor customer service,
Call just goes answer machine.
First time using beauty kick and I have been sent the wrong item.
Won't be using again!!

Update: I eventually got through to someone 4 hours later through my own efforts and was asked to send images which I did immediately.
It is now the next day and the time is 13:30 and nothing heard as yet.
I desperately require this item and to have heard nothing as yet is very disappointing and unsatisfactory IMO.

Update: 2.0 :
Its now 16:00 and no reply to both numbers and no email reply re the images of the incorrect delivery 😡

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service as Always

As usual, best price on Australian Bodycare Skin Wash. Fast delivery, very well packaged. Fantastic service as always, thank you.

22 August 2026
Beautykick logo

Reply from Beautykick

Hello Penny,

Thank you for your 5* feedback!
We are delighted to hear that you consistently find our prices competitive and that you appreciate our fast delivery and careful packaging. Thank you for your continued support and kind words about our service.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Product received promptly and all good!

Product received promptly and all good!

21 August 2026
Beautykick logo

Reply from Beautykick

Hello Joe,

Thank you for your wonderful 5-star feedback! We're so pleased to hear that your product was received promptly and that everything was good. We truly appreciate your kind words!

Kind regards,
BeautyKick!

Rated 2 out of 5 stars

Not very impressed

The website is easy to use, and delivery was next day !!@ however the revlon 1 mousse did not have a top and the press button had vome apart (was damaged). I think I may be able to use it, not sure.

21 August 2026
Beautykick logo

Reply from Beautykick

Hello Margaret,

We are sorry to hear that your order arrived damaged. We completely understand how frustrating it must be to receive an item in this condition.

We have looked into the matter and, unfortunately, we can see that we were not contacted regarding the damage at the time. We are always more than happy to help.

We have passed this directly to our Customer Care Team, who will be in contact with you shortly to discuss this with you and get the matter resolved as quickly as possible.

Please accept our sincere apologies for the inconvenience and disappointment caused. We will do the best we can to resolve this matter for you as soon as possible.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Very quick service

Very quick service

4 August 2026
Beautykick logo

Reply from Beautykick

Hello Vera,

Thank you for your 5* feedback!
We thank you for your order and look forward to welcoming you back again soon!

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Great job

Rapid service. Great prices. Would recommend.

6 August 2026
Beautykick logo

Reply from Beautykick

Hello Lucy,

Thank you for your 5* feedback!
We're so happy to hear you appreciated our quick service and pricing! We truly value your recommendation.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

The price was better than elsewhere

The price was better than elsewhere. It’s an excellent product and it was delivered free and very quickly. All in all a Wonderful Company to deal with. 10 out of 10

17 August 2026
Beautykick logo

Reply from Beautykick

Hello Kathleen,

We are so happy to hear that you had such a positive experience with us! It's wonderful to know that you found our product excellent, our prices competitive, and our delivery service fast and free. Thank you for your kind words!

Kind regards,
BeautyKick!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look