We had our upgrade today with Ryan. Great guy, called when on his way, did not disturb us at all and got on with the install. Went through new features and suggested different options to help us. H... See more
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Written by the company
At Better, we’re passionate about business communications, continuity, collaboration, and productivity. That means we’re also dedicated delivering Better service, support, and reliability – and making business phone systems and internet easier and more convenient for our clients. We also know that future-focused businesses deserve future-ready solutions like WhatsApp integration, call recording, on-hold marketing, remote working solutions, and call reporting. That’s Better.
Contact info
Better, 80 Holdenhurst Road,, BH8 8AQ, Bournemouth , United Kingdom
- 03301183069
- CustomerService@better.co
- better.co
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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TFantastic Service
Tom our engineer was fantastic, our install was completed in no time and with no fuss.
Jemma in the office was also very helpful
Had Richard visit us today to update…
Had Richard visit us today to update our phone system and despite some mistakes on our part he managed to untangle our mess and get us back up and running no issues, top job!
I recently used Lee from Dale Comms for…
I recently used Lee from Dale Comms for an installation, and I couldn't be happier with the service. From the initial contact through to completion, Lee was professional, knowledgeable, and reliable.
The quality of the installation was excellent, everything was completed to a very high standard, and he took the time to explain everything clearly before leaving. It was obvious that he takes real pride in his work and pays attention to the finer details.
It's refreshing to find someone who turns up when they say they will, communicates well throughout the job, and genuinely cares about customer satisfaction. I wouldn't hesitate to recommend Lee and Dale Comms to anyone looking for a trustworthy, high-quality communications installer.
A first-class service from start to finish. Five stars!
Very disappointing and misleading sales…
Very disappointing and misleading sales tactics
Our experience with this company has been extremely disappointing. We received unsolicited sales calls from a representative named Max, who gave the impression that he had already spoken to one of our directors. It quickly became apparent that the director's name had simply been obtained from Companies House, making the approach feel misleading and deliberately designed to create a false sense of familiarity.
The sales calls were extremely pushy, and despite making it clear that we were not interested, the pressure continued. This is not the way to build trust with potential customers.
As a result, we cancelled the appointment and asked not to be contacted again. We also submitted a formal complaint regarding the conduct of the salesperson.
Businesses should be able to expect honest, transparent, and respectful sales practices. Unfortunately, that was not our experience.
Richard has been today would highly…
Richard has been today would highly recommend, fast efficient service
Lee came to install our new phones…
Lee came to install our new phones after our 18 month review. The swap over was stress free. Lee explained ever thing well!!
Richard Lea has installed our office…
Richard Lea has installed our office phones and we have been very happy with his service excellent guy.
Phone Installation Experience
Tom Parr was very kind and helpful, and carried out the works as agreed. He arrived at the agreed time.
Allan was amazing
Allan was amazing, seamless installation with no issues at all. Would highly recommend.
Richard was here he have installed our…
Richard was here he have installed our new phone system.
he was brilliant for the job he did here.
I would really recommend him to any getting New phone system installed
Lee came out and sorted our setup
Lee came out and sorted our setup, training on the phone apps and computer.
He also tweaked the answerphone messages and generally got us up and running, with great knowledge and a smile :)
Lee came to install our phones in our…
Lee came to install our phones in our busy hardware shop. He was very patient and explained everything well.
positive experience
When Allan arrived Iwas on another call, he was considerate and his body languages demonstrated me that he was ok to wait and there was no need to rush as he understood . He also explained the potential cause of issues that was occurring.
Richard was fantastic went above and…
Richard was fantastic went above and beyond. Training was simple and easy explained to me brilliantly.
Tom came and updated all of our phone…
Tom came and updated all of our phone systems today and was great. he went through all of the system in detail so that we could update things ourself re contacts etc which was really helpful to save us going straight through better. really efficient and sorted it quickly so our phones werent off for long.
Lee explained in detail about the…
Lee explained in detail about the system and we are pleased with the professional service we received.
Thank you Lee
Allan phone set up assistance
Allan was very helpful in regards to setting up the phones. He explained everything really well and insured the process was very smooth and effective. Will minimal to no disruptions to the daily operations within the office. The phone system is a huge upgrade to our old system and we are very excited to start using it.
Richard
Richard, was excellent. Everything was completed successfully...
Excellent Service
Richard was very punctual, his work was very tidy and his instructions very clear.
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