We had our upgrade today with Ryan. Great guy, called when on his way, did not disturb us at all and got on with the install. Went through new features and suggested different options to help us. H... See more
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Company details
Written by the company
At Better, we’re passionate about business communications, continuity, collaboration, and productivity. That means we’re also dedicated delivering Better service, support, and reliability – and making business phone systems and internet easier and more convenient for our clients. We also know that future-focused businesses deserve future-ready solutions like WhatsApp integration, call recording, on-hold marketing, remote working solutions, and call reporting. That’s Better.
Contact info
Better, 80 Holdenhurst Road,, BH8 8AQ, Bournemouth , United Kingdom
- 03301183069
- CustomerService@better.co
- better.co
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Lee Dale was an excellent person with…
Lee Dale was an excellent person with his installation and aid to the app.
Phone installation
Richard was absolutely amazing. Explained everything that we needed to do and gave us a demonstration on our new phones!
So much better than BT
We recently switched our business broadband and phone services from BT to Better, and the difference in service has been outstanding. Following our recent relocation, the whole process has been smooth and well managed.
A special thank you to Richard, our engineer, who went above and beyond. He didn’t just install our phone system professionally and efficiently—he also liaised directly with Openreach to make sure our broadband connection was performing at its best. Nothing was too much trouble, and his dedication to getting everything working perfectly was genuinely appreciated.
Excellent customer service, great communication, and a real commitment to doing the job properly. We couldn’t be happier with Better and would highly recommend
Precious Support Services Leamington Spa
I had a great experience with the…
I had a great experience with the telephone system engineer Terry. He were professional, knowledgeable, and efficient throughout the entire installation process. Terry took the time to explain how the system worked, answered all of my questions clearly, and ensured everything was set up correctly before leaving. His attention to detail and excellent customer service made the whole experience smooth and hassle-free. I would highly recommend his services to anyone needing telephone system installation or support.
Lee Dale
Lee Dale was very friendly and professional.
Even went the extra mile to support staff with connecting devices.
Tom was amazing during today's install!
Tom was amazing during today's install. Everything was done with ease and everything was explained along the way! Thank you for making the experience a positive one Tom.. You have been GREAT!
Richard came in and set up our new…
Richard came in and set up our new system . Brilliant job and customer service very nice man who has set up our new great system!!
Terry was efficient and knowledgeable…
Terry was efficient and knowledgeable and came across great.
Allan came in to install phones
Allan came in to install phones. Great service! Very efficient and informative
I don't very often do reviews
I don't very often do reviews, but The service Richard of better Business gave us definitely needed noting, from arrival to finishing the job did a fantastic job and couldn't be more helpful and knowledgable.
Thank you so much.
Terry’s been amazing today!
Terry’s been amazing today!! Very helpful and great attitude
Terry was Very pleasant
Terry was Very pleasant, and very thorough with the job, made sure everything we needed was all sorted for us and nothing was any trouble
Terry has been very professional and…
Terry has been very professional and helpful, solving all the issues I raised…
5 stars Terry!
Alan was superb
Alan was superb, introduced himself at the door. Spoke through all what he was about to do with our phones.
Was really happy and talkative, made me feel comfortable as i am a lone worker .
so thanks Alan
The phone system is very practical for…
The phone system is very practical for professionals. The engineer was very helpful in assisting and guiding us throughout the whole process. Really appreciate the whole team of Better.
The whole process and back up was very…
The whole process and back up was very good and couldn't be faulted. Had Lee fine-tune our system yesterday and today and the results are now better than expected. Well done everyone.
richard made everything very clear and…
richard made everything very clear and install completed
Had Allan out today from Better
Had Allan out today from Better. He has been fantastic setting up our new phones and apps. No question was to much or to difficult. All in all a fantastic experience.
Lee & Terry came to install our new…
Lee & Terry came to install our new phones after our 18 month review. The swap over was stress free. Both explained ever thing very well!!
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