bank99 Reviews 

The "meine99" App is unbelievably terrible. Really not easy and not user friendly. Also, the extra App for Apple Pay doesn't work on my Iphone, so I can't even Pay like everybody else using Apple Pay.

The worst bank. I didn’t even choose this bank, they took over my account after ING DiBa went south. Absolutely impossible to get a response from their customer service. I’ve tried to close my account 7 times, you read that right SEVEN times.

I even called and followed the officers instructions on how to close my account to the letter, and still no response at all even after 2 months and multiple follow ups. Useless. I’ve never met a company truly more deserving of their 1.3star rating.

From my personal experience I strongly recommend avoiding Bank99 platforms. Many of them lure users with false promises of high returns and secure investments, but the reality often tells a different story. Common issues include delayed or blocked withdrawals, unexpected charges, and unresponsive customer support. The overall lack of transparency can lead to significant financial losses.

Bank 99 provides a completely unreliable service. The new app is complete crap as compared to apps of other banks and if one wants to call them on the hotline one has to wait at least half an hour to talk with someone (an external support provider) who has no idea about anything. Then that person typically forwards the call to a bank 99 employee who you can talk with after again waiting 20 minutes. Even this employee is completely rude typically and keeps saying that they are not responsible for the app as it is managed by an external company. What the heck???

no chance of getting help to log in to my account again after they rolled out a terrible update with a non-working transition process. service line is not picking up the phone with 3 times waiting for more then 30 minutes

I would like to rate them 0
The worst bank
You can wait 30 Minutes to reach someone in call and then he/she end the call

The worst bank ever!
Many things are just...
You will be the last person in your company to get the salary, because with this bank, it is like that..
I crossed half of the city to find an atm machine that works (and i couldnt find any)
Pick another bank

they have closed my account suddenly, with no notice, no explaniation, with 10 euros inside, they are stupid

If I could put 0 I would.. terrible experience and terrible customer service.

The card arrived immediately, bit in 2 months they couldn't open the online banking for me. I changed bank and even wasn't able to use the service I was charged.... The customer service is polite but useless... In the post office they just open a ticket for you....

They don’t care about the origin of your money when you deposit money into their account. But once you want to get money out of your account they reject transfers and ask evidence of its origin. They say this is the law...... so banks are allowed to keep unverified funds in their account? That is a red flag for Bank99 already then. This means they would for example accept drugs money with pleasure... until the moment someone wants to get it out.......
They are extremely uncooperative as well... for every transfer abroad they need evidence of what you want to buy or bought. The processing time of this can take a few days or a few weeks.
This bank is more suitable for local students who spend most of their money on groceries.

Without any warning or explanation, they suddenly emailed me to say my accounts were closing and I needed to provide a new account for them to transfer my money to. When I called, the man I spoke to said there was nothing I could do to prevent it because it would be closed the next day!!! Sure enough, the next day, I could log into the app but my account was gone. This is absolutely insane and illegal. By far the most unbelievably incompetent and customer-unfriendly bank you can imagine. No consideration for their customers, and I am left with no way to access my own savings to pay for anything until I can find a new bank. How is this even happening?

Not even worth a star! Worst bank in the whole planet! And the most expensive one. They split your deposit and with this excuse they charge the double amount on the same fund.

This "company" is a simple joke. I would reccomend it for fckn NOBODY. I went there 23. january 8th for a card, after 3 weeks I got Nothing. So I had to go again. After 2 week they finally send my card. Now it's 03 of March and still NO pin code. I went 3 different bank in here, Voralberg, and they have " no money" cause there was klima bonus like 2 days ago! What a fkn' joke is this? Please! Don't even think to try this bank cause it's a b'llsh't, with zero knowledge and structure. Need to be closed and burn the fcn down this place cause in the 21.th century it s just ridiculous. This type of anything... How is it possible that they still "working" like..bro. What the fck. Just off /quit this bank if you are here, because it s a dilettante "Company".

I would give 0 because they do not even deserve 1 star from 5!
The customer service do absolutely nothing!
They keep sending automatic replies after waiting weeks!
I could use my card only after waiting for almost 2 months.
The app is also completely useless. I cannot transfer money and they do not help me. I own this account for almost 5 months and could not do nothing with it so far. 🙃 Bravo Bank99!!!! 👏👏👏
I DO NOT RECOMMEND IT TO ANYONE!!!!

I SWEAR TO GOD. BANK99 APP IS WORSE THING EVER. DOESENT SHOW AT ALL YOUR CURRENT KONTO STATUS. DOESENT UPDATE AT ALL WHEN YOU PAY SOMETHING. you need to wait 12-14 hours that you see onile your real current amount of money on card. Glitching all the time, needs long to load. So sad. Changing soon my bank even im just 1 month and a half of using it. Do something abot the app or dont even own it.

This is not a bank, it should be closed down by the government. No access to cash or ability to use card terminals in shops for a week. That cash is sitting there earning interest for Österreichische Post who are doing absolutely nothing to inform customers.

Change tariff without letting me know to an option with higher price. Cannot find any possibility to cancle the whole service. You can open the account online but you have to visit a postal service center in person to close it. Refuse to accept cancelation via eMail / within the System itself.

Die Postbank ist immer die beste Bank.
Locations all over the World. We have to respect that they have their rules. And this is correct.