Bondimode Reviews 

52
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, most reviewers were unhappy with their experience overall. Many customers faced significant challenges with refunds, often requiring them to return items to China at their own expense, sometimes costing as much as the product itself. People frequently received products of poor quality that did not match descriptions, with materials like synthetic or plastic being sent instead of advertised linen or leather. Though some customers were satisfied with the product quality, style, and quick delivery, others reported issues with incomplete orders, such as missing items or un-updated tracking. Additionally, many reviewers found product sizing to be much smaller than anticipated.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many expressing significant dissatisfaction.... See more

Quality

Reviewers mention ambiguous feedback about quality, with many expressing significant disappointment.... See more

Order

Consumers find the ordering process to be ambiguous, with some experiencing issues where they were charged... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process, often being offered partial refunds... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers experiencing significant... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The ordering process was smooth and professional. The items I chose were accurate as described, with top-notch quality and meticulous craftsmanship. The delivery was done quickly.

Rated 3 out of 5 stars

The styles were modern and trendy, but delivery took a little longer than expected. Customer service replied politely when contacted, and the quality was decent overall.

Rated 3 out of 5 stars

Shipping took longer than expected but the quality of the outfit itself was pretty good. Customer support eventually updated me on the order status.

Rated 3 out of 5 stars

My order came in quicker than I supposed. I am impressed with the quality of the fabric and the style is both chic and comfortable. A retailer that I can rely on.



Contact info

2.1

Poor

TrustScore 2 out of 5

52 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(52)

50 reviews in the last 12 months

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Rated 1 out of 5 stars

Size 40 is really a 38

Size 40 is really a 38, the quality was poor and didn't look anything like the photo. Their phone number isn't allocated to anyone and they don't reply to emails. Don't waste your money.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

FALSE ADVERTISING

FALSE ADVERTISING
I purchased what said a genuine leather jacket, it’s fake. Really disappointed, don’t get sucked in by what they look like on their website.

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible - give a WIDE BERTH!!!

Terrible. VERY, VERY disappointed. The shipping time was bad enough but nothing could have prepared us for when they were delivered.
I thought I had a delivery from Temu. Except Temu pack their orders significantly better.
No obvious branding.
Seemingly poor quality with visible stitching 'ends'.
Too small.
Smell synthetic.
AVOID AVOID AVOID.
I have a VERY disappointed 90-year' old Mum who can ill-afford to receive such below-par quality shoes.

21 July 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed. They do not say what their shoes are…

They do not say what their shoes are made from. There should be a materials tab. Also, misleading, when they say posted straight away. That means from somewhere is Asia I think. The phone number does not work. I am trying to swap my shoes for a bigger size, and they are not answering emails or the phone.

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Dealing with Bondimode and their shoddy product

Bondimode insist on their shoddy Temu quality products being returned to an address in China the cost of doing so is approximate to the cost of the item purchased. They represent they have a warehouse in Victoria Australia. I have checked the address and it is fabricated. The location is undeveloped bushland. They have not acted reasonably in relation to the return of their product. If you pay using Paypal, lodge a claim there. If enough people do so, Paypal will cut these fraudsters off. Less than 1 star is appropriate.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t touch them

Ordered a jacket from what looked like an Australian site. Checked sizes and ordered a large. Item arrived 15 days after order, quite positive. The item is NOT a large by Aus standards. It is at best a small . Contacted customer service, if I want to return it, I have to send it to China at my expense. Priced it up and would cost nearly as much as the item itself as they want it tracked. I was initially offered 10% refund to keep it. I was unhappy with that and then they offered 20% of the cost of the item.
Total scam don’t touch them with a barge pole. Learned my lesson to do my due diligence even if they seem to be a reputable Aussie company.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t ever use this company

Don’t ever use this company. I ordered two items. One they didn’t send and I haven’t got any refund for it after asking several times over the last month. The other I wanted to return and they said “mail it back to China” which cost more than the item itself. I will never use this company again.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Title: Complete SCAM – "Genuine Leather" is Plastic, and They Expect YOU to Pay to Return It! Do not buy from this company unless you enjoy being lied to and robbed.

Title: Complete SCAM – "Genuine Leather" is Plastic, and They Expect YOU to Pay to Return It!

Do not buy from this company unless you enjoy being lied to and robbed.

I ordered a pair of shoes that were ADVERTISED as "genuine hand-made leather." What did I receive? A cheap, stinking piece of PLASTIC – synthetic faux leather that wouldn't fool a child. It doesn't even remotely resemble what they show in their photos. This is not a "minor difference" – this is flat-out FRAUD.

When I contacted them to request a refund for their blatant misrepresentation, do you know what their response was? They had the audacity to tell me that I – the customer – must pay for international shipping back to their warehouse in CHINA to get my money back. Let that sink in.

Translation: They send you garbage, lie about it, and then expect you to spend more money on shipping to fix THEIR mistake.

Their email literally said: "We almost never get feedback about quality issues." What a joke! Either they are lying through their teeth, or they are so used to ripping people off that most customers just give up out of exhaustion. This is a classic dropshipper scam tactic – make the return so expensive and inconvenient that the customer just swallows the loss.

Let me make this clear: NO ethical business would ever ask a customer to pay for return shipping on a misrepresented, counterfeit product. Under Australian Consumer Law, the SELLER is responsible for this. But clearly, they have no morals, no ethics, and zero respect for their customers.

Save your hard-earned money. If you buy from these scammers, you will either:

1. Receive a cheap plastic knockoff, and
2. Be forced to fight tooth and nail to get your money back.

Do yourself a favour – STAY AWAY. They are dishonest, unprofessional, and their customer service is an absolute disgrace. I am now disputing this charge with my bank and reporting them to consumer protection agencies. This company should be shut down.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Misleading

Such a beautiful well presented website everything looks so stunning and looks high end without breaking the budget. Unfortunately I can't say the same as the physical item when it arrived not only it took a long time to arrive but the quality and expectation is a absolute joke.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Bondimode Why didn’t I check Trustpilot …….

Why didn’t I check Trustpilot…….. Before buying !! I thought it was from Australia but it is coming from Asia . Paid €44 and id say they are worth about €4 !! Yellow marker on them, Stitching cheap and nasty . I got a different colour and they said they were premium leather but they are cheap and nasty. PLEASE DON’T BUY . You will loose your money.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Boots

Boots. Far too small for a 42. Supposed to be leather. Plastic crap. Offered 10% Refund. $7.90. Waste time.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!

DO NOT BUY!! This is very cheap crap and not at all as advertised. Sleep set advertised as linen is actually polyester and spandex. Sandals with adjustable buckle does not adjust. Items look nice in ads, but are your typical dollar store made is China crap. Don’t waste your money!!

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Wish I had read the reviews before…

Wish I had read the reviews before purchasing. After 2 weeks of no shipping movement I emailed, to be told they don’t have it in stock but can offer a discount. I requested a full refund, they then offered another discount, I again requested a full refund. I won’t give up but think they are going to “steal” my money. DO NOT BUY FROM THEM

26 June 2026
Unprompted review
Rated 1 out of 5 stars

They sell cheap items for at least 3…

They sell cheap items for at least 3 times the price they are worth. Sandals were plastic tat that cost £36 and were not the size they advertised- size 5 didn't even fit over my foot. Upon asking to return them their only place to return was China which I was expected to pay the postage for. Absolute con avoid at all costs

8 July 2026
Unprompted review
Rated 1 out of 5 stars

They charge you but don’t ship and refuse to refund

If I could give a review without a star I would. DONT BUY FROM THIS COMPANY. I should have read the reviews and I didn’t my mistake, by writing this review I hope to save some of you the issues I have gone through. I thought the product looked good and ordered 4 pairs of shoes. They shipped 3 but charged me for 4. The shoes are cheaply made but I decided not to fight to return them. But I did want a refund on the one item that they didn’t ship. They have refused!!!!!!!! So they will debit you for items they don’t ship and they only offer a 30% discount on your future delivery orders. PLEASE DONT ORDER FROM THEM

9 July 2026
Unprompted review
Rated 1 out of 5 stars

The size 39 boots I ordered are so…

The size 39 boots I ordered are so small .. they’re more like a size 6 and I can’t even squeeze into them. I’m very upset as I never buy myself anything as I’m not financially able to… this was my one gift to myself. I emailed and am I’m waiting to hear back from them.. the Aussie phone number I called isn’t even connected. This is really so disappointing! I want an immediate refund but worried since reading bad reviews.

9 July 2026
Unprompted review

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