Banner for ASX

ASX Reviews 

5,719
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I never received my order...update, I apologise, the shoes were at the store waiting for me. Thank you they look very nice. I will update when I use them.

Company replied

Rated 4 out of 5 stars

Meine Email wurde nicht angenommen: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients.     SMTP e... See more

Company replied

Rated 5 out of 5 stars

Best service Fast delivery But there should be an option to return goods also for business customers as well as for example they want to sample a product for further orders and is wrong to forbid... See more

Company replied

Rated 5 out of 5 stars

I received my order in Bulgaria extremely fast. It was unexpected , I am extremely happy with my purchase. I recommend this website

Company replied

Company details

  1. Work Clothes Store
  2. also in
  3. Occupational Safety and Health
  4. Protective Clothing Supplier
  5. Safety and Work Wear Store
  6. Safety Equipment Supplier

About ASX

Written by the company

ASX.eu (vormals Arbeitsschutz-Express.de) ist seit 2009 einer der größten Anbieter von Arbeitskleidung und persönlicher Schutzausrüstung für alle Branchen und Berufsfelder. Unsere Online-Plattform ASX.eu ist der Nr. 1 Online-Shop für Workwear, die Schutz und Style vereint. Gemäß dem Slogan: Work. Wear. Wow! Im Online-Shop wird den Kunden die umfangreichste Markenauswahl namhafter Hersteller mit über 300.000 Produkten präsentiert. Eine individuelle Personalisierbarkeit von Produkten ermöglicht der Logo-Service. Darüber hinaus produziert und vertreibt ASX auch eine eigene Marke namens PKA für hochwertige Arbeitskleidung zum fairen Preis. Am Standort in Leipheim, Bayern, betreibt ASX mit modernster R5+-Roboter-Technologie das größte Hightech-AutoStore-System weltweit. Das Unternehmen ist Teil der Bunzl Group und wird durch den Gründer und Geschäftsführer Philipp Wiedemann geführt.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(5,719)

2,450 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I never received my order

I never received my order...update, I apologise, the shoes were at the store waiting for me. Thank you they look very nice. I will update when I use them.

30 October 2026
ASX logo

Reply from ASX

Es tut uns leid, dass dieser Eindruck entstanden ist. Ihre Sendung liegt bereits zur Abholung bereit. Die genaueren Informationen zur Abholung haben wir Ihnen bereits per E-Mail zur Verfügung gestellt.

Dein Team von
ASX.eu work.wear.wow.

Rated 5 out of 5 stars

Very good products!!!

20 October 2026
ASX logo

Reply from ASX

Wir freuen uns über Ihre gute Bewertung und danken Ihnen für Ihre Zeit.

Dein Team von
ASX.eu work.wear.wow.

Rated 5 out of 5 stars

Its ok..

Its ok... super.

6 October 2026
ASX logo

Reply from ASX

Vielen Dank für Ihre positive Rückmeldung!

Dein Team von
ASX.eu work.wear.wow.

Rated 1 out of 5 stars

I ordered on Monday

I ordered on Monday, Thursday morning my order is still not shipped. Disappointed.

14 September 2026
Unprompted review
ASX logo

Reply from ASX

Thank you for your feedback. We are sorry that the shipment of your order was delayed and that this caused you disappointment. Please contact our customer service team with your order number so that we can check the status for you.

The team at
ASX.eu work.wear.wow.

Rated 5 out of 5 stars

Quick delivery

Quick delivery

26 June 2026
ASX logo

Reply from ASX

Vielen Dank für die Bewertung! Schnelligkeit und Service sind unser Anspruch – schön, dass das bei dir angekommen ist.

Dein Team von
ASX.eu work.wear.wow.

Rated 5 out of 5 stars

Great product

Great product, fast shipping

11 May 2026
ASX logo

Reply from ASX

Vielen Dank für dein tolles Feedback! Wir freuen uns, dich bald wieder bei ASX.eu begrüßen zu dürfen.

Dein Team von
ASX.eu work.wear.wow.

Rated 1 out of 5 stars

Poor service, won’t ship to UK

Offers international shipping to the UK but refuses to send parcel. Refunded without comprehensive explanation and will not provide an alternative solution.

Very poor customer service.

11 June 2026
Unprompted review
ASX logo

Reply from ASX

Guten Tag,
es tut uns leid das Sie Schwierigkeiten hatten das Paket zu erhalten. Gerne werden wir den Versand für Sie prüfen.
Wir bitten die Unannehmlichkeiten bezüglich des Versanddienstleisters zu entschuldigen. Leider können wir hierbei nicht eingreifen ab dem Moment wo das Paket an den Zusteller übergeben wurde.

Dein Team von
ASX.eu work.wear.wow.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good quality!

11 May 2026
ASX logo

Reply from ASX

Wir freuen uns sehr über Ihre positive Bewertung! Vielen Dank für Ihr Feedback.

Dein Team von
ASX.eu work.wear.wow.

Rated 4 out of 5 stars

Probleme mit eMail

Meine Email wurde nicht angenommen:
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients.
    SMTP error from remote mail server after DATA:
    550 #5.7.1 Your access to submit messages to this e-mail system has been rejected.

18 March 2026
ASX logo

Reply from ASX

Es tut uns leid, dass Ihre E-Mail nicht zugestellt werden konnte und Sie diese automatische Fehlermeldung erhalten haben. Das sollte natürlich nicht passieren.

Dein Team von
ASX.eu work.wear.wow.

Rated 5 out of 5 stars

I received my order in Bulgaria…

I received my order in Bulgaria extremely fast. It was unexpected , I am extremely happy with my purchase. I recommend this website

19 March 2026
ASX logo

Reply from ASX

Thanks for the review! Speed and service are our standard – happy it worked well for you.

Your team from
ASX.eu work.wear.wow.

Rated 1 out of 5 stars

Better think carefully before placing an order here.

Partial deliveries without any information, a “service hotline” that won’t connect me to a real person even after 30 minutes of AI ping‑pong, and a credit note that is still missing.
Anyone who checks the reviews on other platforms before ordering will immediately see the pattern: these exact issues keep appearing and seem to be systematic.

23 March 2026
Unprompted review
ASX logo

Reply from ASX

Thank you for your honest feedback. We are very sorry that your order did not go as expected. Unannounced partial deliveries, long waiting times on the phone, and a pending credit note do not meet our service standards.

These issues will be reviewed internally to prevent such experiences in the future.

Thank you for bringing this to our attention – feedback like this helps us improve.

Your team at
ASX.eu work.wear.wow.

Rated 5 out of 5 stars

Best service

Best service
Fast delivery
But there should be an option to return goods also for business customers as well as for example they want to sample a product for further orders and is wrong to forbid the right to return an order

28 January 2026
ASX logo

Reply from ASX

Thanks for your feedback!

We're so glad you're happy with our service and fast delivery. We take your comment about the return policy for business customers seriously – we'll look into that further.

If you'd like to test something right now, please get in touch with us directly. We'll find a solution.

Your team from
ASX.eu work.wear.wow.

Rated 2 out of 5 stars

We will send them back

We will send them back, it keeps cold.

26 January 2026
ASX logo

Reply from ASX

Schade, dass das Produkt nicht wie erwartet warm hält. Selbstverständlich kannst du es problemlos an uns zurücksenden.

Dein Team von
ASX.eu work.wear.wow.

Rated 5 out of 5 stars

Ordering and receiving the goods went…

Ordering and receiving the goods went smoothly.
The quality of the product ordered was very good.

30 October 2025
ASX logo

Reply from ASX

Thank you for your great feedback! We look forward to welcoming you again at ASX.eu.

Your Team from
ASX.eu work.wear.wow.

Rated 1 out of 5 stars

Very long delivery time.

Very long delivery time.
No responsiveness to emails.
No accessibility via phone.
Had to escalate to PayPal and my claim was settled.
Don’t shop there!

27 January 2025
ASX logo

Reply from ASX

Thank you for your feedback. We appreciate you taking the time to share your experience and will use your comments to improve our service.

Your Team from
ASX.eu work.wear.wow.

Rated 5 out of 5 stars

Good

Good service

12 November 2025
ASX logo

Reply from ASX

Thank you for your great feedback! We look forward to welcoming you again at ASX.eu.

Your Team from
ASX.eu work.wear.wow.

Rated 5 out of 5 stars

Fully

Invaders DC king

14 November 2025
Unprompted review
ASX logo

Reply from ASX

Vielen Dank für dein tolles Feedback! Wir freuen uns, dich bald wieder bei ASX.eu begrüßen zu dürfen.

Dein Team von
ASX.eu work.wear.wow.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look