Alli Therapy Reviews 

161
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I expressed my concern over the fact I was told that I wanted to pay with benefits and I was mislead and found out this was not covered by benefits. Would not recommend this at all. They took my mon... See more

Company replied

Rated 5 out of 5 stars

Fantastic Service, The therapist I've been working with is great, knowledgeable and really seems to care. Alli.io provides me with easy payment, automatically billed after each session and affordab... See more

Rated 5 out of 5 stars

Jordan has been instrumental in helping me deal with my anxiety and equipping me with tools to manage on a day-to-day basis. Her kindness, empathy, and careful listening comes through in every sessio... See more

Rated 5 out of 5 stars

My therapist was great. This was my first time diving into therapy and they made sure I was heard and worked with me at a level and pace I could handle, while getting the most out of our sessions... See more

Company details

  1. Mental Health Service
  2. Counselor
  3. Marriage Counselor
  4. Mental Health Clinic
  5. Psychotherapist
  6. Social Worker

About Alli Therapy

Written by the company

Affordable mental health care is essential, and Alli Therapy is leading the way in Canada by challenging the high therapy costs that have long impacted Canadians.

Alli Therapy offer quality, accessible mental health support that doesn't break the bank.

Our dedicated team comprises experienced Canadian Psychotherapists and Social Workers who are committed to supporting you through every step of your mental health journey.

Choose your own therapy rate, with sessions starting as low as $35 for 50 minutes. We respect your privacy, ensuring your rate selection remains confidential and doesn't influence the quality of your therapy.

This revolutionary approach is made possible by our supportive community. Every client who can afford to pay a bit more allows someone else the opportunity to access therapy at a reduced rate.

Join us in our vision of a world where high-quality therapy is accessible to all. Be part of the mental health revolution.

Serving areas include: Ontario and British Columbia.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

161 reviews

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No recent history of asking for reviews

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4.3

All reviews

(161)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

They don’t respond

Terrible follow up. Therapist was suppose to schedule appointment and never heard back and when I emailed the head office. No response. Do not trust this place as therapy is suppose to be safe.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

This is a definite source of affordable therapy

I created significant relationships with the 2 therapists who were assigned to me. They both helped me navigate some heavy challenges and provided me with tools to work with. This is a definite source of affordable therapy - I highly recommend using them.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Alli therapy has helped me get through…

Alli therapy has helped me get through one of the hardest times in my life. My therapist has been extremely understanding and helpful. She has worked so hard to tailor her recommendations and advice to what she could understand as my values and beliefs and I’m truly so thankful to her for going above and beyond for me.

12 May 2025
Unprompted review
Rated 1 out of 5 stars

If you’re screwed up look for a profesional

I tried two therapists one was really good but quit the program and after that one I had 1 consultation with another therapist and she sent me an email later after telling me I was a very big screwed up person and she hadnt learnt how to deal with me. In diferente words of course but that was the idea

5 May 2025
Alli Therapy logo

Reply from Alli Therapy

Thank you for sharing your experience, Keyla.

We are truly sorry to hear that it was painful and discouraging, that's the opposite of what we want. It sounds like your first connection was meaningful and was ended sooner than expected which is difficult, we know how hard it is to reach out for support and to find that therapist fit.

In response to your second experience, we are so sorry that you felt like a screwed up person, that is definitely not true! We do want to gently clarify that our intern therapists are only able to work within their scope of practice and experience. This means that sometimes, someone may need to work with a more experienced or specialized therapist. That decision is never a judgment about a person though, it’s all about ensuring you get the safest and most appropriate care. It sounds like that process could have been handled with more care, compassion and support and we're sorry that you didn't receive that.

If you’d ever like help finding a therapist who can better meet your needs, within or outside our team, we’re here to help.

Wishing you kindness and support on your journey.

Rated 3 out of 5 stars

An okay resource for most therapy needs.

Alii Therapy is a good resource for most general mental health and therapy needs. You are, however, getting what you pay for. It may take a few tries to get a therapist who you can work with and the therapist will either be a very newly established person (if you pay their higher rate) or a therapist completing their Masters degree under the supervision of a professional. While these options are fine for a great many issues, unfortunately, the complex bundle of trauma and depression and other stuff I’m dealing with is beyond their pay grade. I would advise people to give it a try but make sure to do your research and see if it’s the right fit for you.

5 May 2025
Alli Therapy logo

Reply from Alli Therapy

Thank you for taking the time to leave such a thoughtful and honest review, Kyle. We appreciate your recognition that Alli Therapy can be a valuable resource, and we hear your concerns about the limitations you experienced.

You're absolutely right that finding the right therapist can take time, and that therapy is never a one-size-fits-all process. We’re sorry to hear that our current options didn’t feel like the right fit for the complexity of what you’re going through. We pride ourselves on accessibility balanced with personalized, competent care and understand we can't meet everyone's needs. You deserve support that truly meets you where you are.

We genuinely appreciate your feedback and are wishing you care, strength, and support as you continue on your healing path.

Rated 5 out of 5 stars

Highly recommend!!

I have worked with 2 fourth year students so far and my experience was great! It didn't feel any different than when I went to see a counselor in the past. They were both very knowledgeable and helpful and kind. I always recommend Alli to others.

5 May 2025
Rated 5 out of 5 stars

Great experience, would recommend

I used Alli for a little over a year, from about February 2024 up to April 2025. I opted for the most affordable tier, seeing a student who is doing their practicum hours through Alli; my first therapist was wonderful and extremely helpful in managing my transition at the end of my first long-term relationship. She graduated and moved on, and Alli allowed me the opportunity to try a new therapist at the same level in the fall of 2024, who helped me fight back against my anxiety and manage my winter blues as well as getting back into the dating pool. Alli provided me an affordable way to get help when I needed it, and I'm really grateful. 10/10 would recommend!

5 May 2025
Rated 5 out of 5 stars

So Happy I Found Affordable Therapy

After leaving university/college I felt lost. I was unable to afford therapy due to the high cost of most therapists. I always had the desire to find someone to talk to and help me cope with life's stresses but was unable to find anyone. While scrolling on instagram I found an ad for Alli Therapy. I have been using Alli Therapy since 2023 and I am so grateful for the ability to choose an affordable therapist to help me become the best version of my self. Thank you Alli!

5 May 2025
Rated 4 out of 5 stars

A good first start

A good first start, especially if you don't have benefits that will cover other therapists.
Pros: Cheap, helpful, better than nothing, great short-term solution.
Cons: Inexperienced therapsists, heavy focus on CBT. You're learning coping mechanism but not resolving the underlying issues.

26 March 2025
Rated 5 out of 5 stars

Best Decision Ever!

I have been matched with two different therapists over a 1.5 year period, and had a phenomenal experience with both. The price is accessible, processes are seamless, and the services have been incredibly beneficial to my life, and 100% worth every penny.

26 March 2025
Rated 5 out of 5 stars

Normal routes of therapy had long waiting lists. Not at Alli.

I was not impressed with therapy I received face to face or on zoom from psychologists locally. On Alli I was able to evaluate therapists first and found a therapist that I connected with early on in therapy. I am still working on changing my way of thinking and improving my life, by extension, but I am hopeful.

1 April 2025
Rated 5 out of 5 stars

My experience at Alli therapy was…

My experience at Alli therapy was amazing! The therapist and the ones I have matched were all great, listening to my concerns, how to make better goals for myself and working together on it, seeing how I was doing every session along with the personal and deep talks we had. I felt comfortable talking and sharing my concerns and needs to them.

1 April 2025
Rated 5 out of 5 stars

Convenient and easy to connect

Convenient and easy to connect. My therapist was very good and made me feel comfortable. I was able to easily open up to them and was provided with good resources and therapy.

12 April 2024

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