AliExpress Reviews 

The Aliexpress support is very bad. my history
I bought an item that should have been sent from France (AVOID A SCAM SELLER: Electronic Technology Store). the shipping time was 6-7days....
but the seller sends from China! and u cannot cancel the order! Aliexpress support sent me a stupid answer: .... the seller has extended the preparation time for your item. As a result, we regret to inform you that there is currently no option to cancel your order. ...If the seller cannot send it in 36 days.....
36 days??? I bought it because the ad said that the shipping time is 7 days!!! from France to Sweden! The seller is lying! I should be able to cancel my order!
UPDATE June 23, 2024: BLABLABLA AND NO HELP

AliExpress used to be a reliable platform where you could find good deals, but after my recent nightmare of an experience, I will never use this site again. I ordered items from five different stores, spending around £50. When the items reached my destination, the incompetent local courier (Evri) failed to deliver them. I have no idea why.

Contacting Evri was a joke; I was only met with automated responses saying my items were returned to the sender. I reached out to the sellers, providing proof that the items were en route back to them, but none of them lifted a finger to help.

Turning to AliExpress customer service was equally futile. They advised me to open a dispute, which I did, only to be denied a refund because they claimed the items were still with Evri. Meanwhile, Evri insisted the items were returned to the sender.

This has confirmed every negative stereotype about Chinese companies being deceitful and fraudulent. Despite doing a lot of business with them and gradually building trust, this experience has shattered any confidence I had. From now on, I will avoid Chinese businesses altogether and opt for products from other countries, like Turkey, where I can expect quality and honesty.

****Review Update*****

Thanks to Trustpilot, AliExpress reached out to resolve my issue, and a full refund was issued after their investigation. It was discovered that the courier had destroyed the parcel without returning it to the seller, which I find inexplicable. I feel sorry for the vendors because it was entirely the courier's fault.

That being said, I would consider shopping on AliExpress in the future, but only if Evri is not involved. I have had similar issues with them with a different vendor in the UK, proving that this courier company is unreliable.

This resolution has put my mind at ease for now. I would advise AliExpress to investigate any customer complaints thoroughly before hastily reaching a conclusion.

WARNING: Arsha Lighting Store are scammers. Do not buy from them! I purchased 4x "8 watt" stage laser effects projectors from this seller called Arsha. They claimed that the output power of these lasers are 8 watts. I had my doubts that they would be 8w so after I received them I tested the output of all 4 lasers with 2 different laser power test meters and all readings were between 4-5 watts max.

I have asked the seller to replace the laser modules inside the projectors with genuine 8watt modules but they have refused to do so and it appears that Aliexpress is protecting and siding with the seller.

The seller sent me a copy of a video of someone testing a laser module that looks similar to the modules inside the projectors I purchased and their test meter shows 7.6 watts. That module they were "testing" is obviously NOT the same as the modules in my projectors and could be one that the seller selected to show that reading. They just continue with the scam. The seller probably assumes that most buyers of this equipment would probably not measure the output power of these lasers so would never know they have been scammed!

I have been working with professional stage laser systems for 35 years and purchased these to try out as they were fairly cheap. Obviously for a reason!

ARSHA have since removed the webpage that advertises these lasers in an attempt to stop customers seeing my review.

As long as ARSHA refuse to resolve this issue and Aliexpress does nothing, I will continue to post this all over the internet.

Poor customer service, poor quality items sold.

Attention on ne peut plus annuler les articles commandés , le service clients ne sert à rien.

Purchase FOSI AUDIO p3 from "CCC Digital World Store" order 3026975444349764 after 2 months it breaks the seller doesn't listen to me doesn't recognize the one year ali express warranty contact ali express same music buy only with paypal inexpensive itemsany proof you send, even videos, they won't accept it as a lost cause.

I have just been told that my case is closed because I did not send the product back. I have contacted them many times and I have not received any message back. I have asked them to send a return label or write that when we receive the item we will also send the amount for the freight but no response until today when it has closed the matter. about ordre number 8183318076816737

They scammed me and my wife!
1. They will not allow Return/Refund = 0% Zero Chance
Even if you could do so eg. Obvious Damage,
2. They'd just offer a small % as refund eg. $30 off $300 purchase.
3. They even dare to break law eg. Lanham Act for misleading consumers with deceptive product descriptions and false advertisements.
4. Eventually, they'd just close the claim without justification with Aliexpress Standard Closing Scam Script:-
"... you can provide an official damage report from the post office."
TRUTH: They DON'T use Post Office = SCAM (No Tracking #).
5. None of their Discount Codes ever work eg. 11.11 Discounts. And they even admitted the codes are designed to cheat consumers!
You know what, just found out they did the same thing to wife twice... Non-Delivery, asked for Post Office Report when they didn't use the post office = No Tracking Number!
Unless you don't mind losing money over trash that you couldn't use... Stay Away Like Plague!

I ordered a glasses case & it never arrived .
I contacted them & got no where
They say it was delivered & I know it was not
I would have accepted another or a refund & was offered neither.
Communication was difficult & often in what I am guessing was Chinese
The item cost me $7 but I was charged $12 for postage & customs
WHICH I would of lived with had I actually received the item.
I am now $19 out of pocket & have nothing to show for it.
My first & last shop with them.
Displeased & Disappointed & Downright Disgusted

I'm still waiting for my package I ordered 3 weeks ago

satisfied with the products on this website

Caution. Aliexspres robs buyers. The package has not arrived and they say it is at the post office or that a neighbor has picked up. I haven't heard any more nonsense. Mockery.!!! Don't buy anything here or you will lose money. In just a month, I lost PLN 500 because they still reject disputes, even when they have hard evidence in the form of a film. I won't buy anything more here. Scammers !!!

I have ordered a more than 90+ days ago a watch on aliexpress. I didn't receive it for a very long time, so I went to aliexpress, I couldn't open a dispute there, so I've contacted the support, they told me that I should have open a dispute, and now they can't make a refund...

Horrible support, I haven't received my money back, it's only $5, but well I feel scammed... They gave me a document were it was sad that post office can't track orders without tracking ID and they told me to go post office to make them sign this.

I ain't gonna go anywhere right now it's covid-19 and I won't stay in a line for a pice of paper so that they give me back my $5... it's ok keep my $5 but I feel scammed so for that you will have a terrible reviews from me on internet and I ain't gonna order anymore on aliexpress.