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Action24 Reviews 

3,230
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and efficient staff who arrive right on time, working carefully to complete home security installations without leaving any mess. People also appreciate the excellent support received from the sales and technical teams, noting that representatives are extremely patient and thorough when explaining system features. Some reviewers were not happy with the after-sales support and communication, mentioning difficulties when trying to resolve technical issues or getting incorrect information from the team. Consumers noted that getting assistance after the initial setup can sometimes require repeated follow-up calls and patience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

People report high satisfaction with the service, highlighting professional and efficient installations by... See more

User experience

Reviewers mention positive feedback about user experience, highlighting quick, friendly, and efficient... See more

Customer service

Customers report positive experiences with customer service, highlighting professional representatives who... See more

Product

Reviewers highlight positive aspects of the product, noting that the new alarm systems and outdoor cameras... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service start to finish. Nice sales people. Mad who installed was friendly and did the installation quickly. Would prefer an alarm system that beeps when you enter as it reminds you to turn... See more

Company replied

Rated 5 out of 5 stars

Very happy with the purchase of the house alarm from Action 24. Alarm was installed by Malcolm who arrived right on time and had our new alarm system up and running in under 3 hours. Malcolm walked me... See more

Rated 5 out of 5 stars

Top quality service from Action 24. We met them at the Ideal home show, everything was explained and detailed to the highest quality and recommendations. We asked many questions and each one was a... See more

Rated 5 out of 5 stars

Malcolm who fitted our alarm was very professional whilst also being nice and chatty. He did a very tidy and clean job or fitting our alarm and took all wires/old alarm system fittings away with... See more


Company details

  1. Security System Installer
  2. Fire Alarm Supplier
  3. Home Automation Company
  4. Security Equipment Store
  5. Security Service
  6. Security System Supplier

About Action24

Written by the company

Action24 provide smart, monitored alarm systems offering complete protection and the ultimate convenience. Your system can evolve with additional devices whenever you need them, all controlled from the same user friendly app.

The Action24 Customer Care Team is always here for you. We are fanatical about excellent customer service. It is our number one metric and guides everything we do. We offer detailed, transparent quotations that will ensure your home is fully protected. Our Alarm Engineers efficiently install your alarm, carry out comprehensive testing and ensure you are happy with your new security system and are comfortable with how to use it. Our dedicated monitoring team work 24/7/365 to keep you and your home safe.

Action24 have been protecting Irish homes and businesses for over 40 years. We are the most trusted security company in Ireland with the best customer satisfaction rate as seen by our reviews... Banner Image

Promotions

Action24 Referral Reward

Written by the company

€30 One4all Digital Gift Card
As an Action24 customer, you can benefit from our referral reward. How to do it? YOU SPREAD THE WORD. Recommend Action24 to friends & family. Ensure they mention your name when they contact us. WE SPREAD THE REWARD. When the referred person has their new Action24 Alarm System booked & installed, we will send you a digital €30 One4all gift card. REPEAT 😉 You can refer as many people as you like. When referred people sign up, you will receive the referral reward every time!

24/7 Monitoring

Instant Response

Instant Response
We are here 24/7/365. Offering complete protection for you and your family. We instantly respond when your alarm activates and notify you & nominated keyholders. Action24 have immediate access to Gardaí, Fire and Ambulance services in the case of an emergency. Premises monitored by Action24 are registered on the Garda Pulse System. You will get a notification from your smart device via our app followed by a phone call from our Alarm Receiving Center. Unlimited standard service calls during normal business hours Monday to Friday. Full warranty and free replacement of system parts. Battery replacement included.

Contact info

Smart Alarm System from €49

Get the most advanced security system on the market.

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,230)

318 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience with Bradley Gibbons

We recently purchased an outdoor camera with Action 24. The advisor I dealt with, Bradley Gibbons was fantastic. Bradley was extremely helpful, patient and full of knowledge in terms of their products. I would highly recommend this service to anyone looking for security. Thanks again Bradley for your support!

10 May 2026
Rated 5 out of 5 stars

Sebastian was extremely professional

Sebastian was extremely professional, and very knowledgeable, I was very impressed, he spent a lot of time discussing my options re where to place alarm. He installed everything neatly, and explained re alarm thoroughly.

30 June 2026
Rated 5 out of 5 stars

Simple, fast, efficient.

Easy to make the booking and the technician, Sebastian, notified me before his arrival and was very prompt with the work. Told me what he was going to do and answered all my questions. Couldn’t fault the service.

23 June 2026
Rated 5 out of 5 stars

Going on our third year with Action24

Going on our third year with Action24. Great service, very friendly technician and support. The system just works and the monitoring centre is extremely responsive. Calls within seconds for any alarms. We chose to have monitored fire alarms installed as well - all working great.

Would highly recommend Action24. Very small cost for peace of mind 24/7!

Well done to the entire team.

21 June 2026
Unprompted review

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