CuroSleep Reviews 

826
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The CuroSleep pillow is quite comfortable, it works for me from day 1. The delivery time was long without paying the additional expedited shipment cost, but it is ok as it was not urgent.

Rated 5 out of 5 stars

It is easy to use and very effective. The discomfort in the lumbar region was alleviated after just a few applications. I am very satisfied so far. Es ist einfach im Gebrauch und sehr effektiv. Die B... See more

Company replied

Rated 3 out of 5 stars

I waited a very long time for my order to arrive—over two weeks!! Yet, after just two nights, I already received a request to leave feedback, which I found quite inappropriate. Instead, I would have... See more

Company replied

Rated 5 out of 5 stars

Everything's coming out perfectly fine ! You get all the information and CuroSleep responds to your answers almost immediately. Customers Service is rapidly distinguishing these days - not so with tho... See more

Company replied

Company details

Written by the company

CuroSleep entwickelt Schlaflösungen für Menschen, die morgens ohne Nacken- oder Schulterschmerzen aufwachen möchten. Unsere Produkte wurden gemeinsam mit Experten entwickelt und lassen sich risikofrei testen. Wir stehen für klare Kommunikation, echte Unterstützung und Qualität, die man spürt.


Contact info

4.1

Great

TrustScore 4 out of 5

826 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(826)

804 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Non-quality product

The product took 10 -12 days of delivery. The product DOES NOT work. A green light is on, when it is connected with the power. But no button is working!
I hope that the exchange process works at least least. If not , I would see it as a FAKE shop from China !

4 November 2026
Unprompted review
Rated 5 out of 5 stars

From the first night the pillow…

From the first night the pillow improved my sleep.
I let my girlfriend try it, but she didn't feel the same as I did. It might take her a few more nights.

30 October 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Thank you for your lovely feedback! We are very happy that our pillow helped improve your sleep from the very first night. Everyone experiences a pillow differently, so it may take some time to get used to it. We hope your girlfriend also finds the comfort that suits her with a little more time. We wish you many more restful nights!

Rated 5 out of 5 stars

Very good Material

Very good Material
Perfekt fit
Quick Delivery
Totally satisfied

17 October 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Thank you for your wonderful review! We are very happy that you are completely satisfied with the material quality, the fit, and the fast delivery. We hope you continue to enjoy our product!

Rated 2 out of 5 stars

Too expensive, heating program unacceptable

From the three programs, the heating program is a joke, it doesnt get really hot. Overall much too expensive, i knew it will be chinese garbage, but my wife wanted this....

31 October 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Thank you for sharing your experience with us. We are sorry that the massage device did not meet your expectations, particularly regarding the heating function and value for money. We understand your disappointment and take your feedback seriously. We would be happy to look into your concerns more closely. Please contact our support team so that we can review the matter and do our best to assist you.

Rated 5 out of 5 stars

Thank you

Thank you, good service, good pillow. The chemical smell of the material decreased significantly after thorough airing.

24 October 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Thank you for your positive feedback! We are very happy that you are satisfied with our pillow and our service. We are glad to hear that the initial material smell has decreased significantly after thorough airing. We hope you continue to enjoy your pillow and have many restful nights!

Rated 3 out of 5 stars

I waited a very long time for my order…

I waited a very long time for my order to arrive—over two weeks!! Yet, after just two nights, I already received a request to leave feedback, which I found quite inappropriate. Instead, I would have appreciated some information on why the delivery took so long.
I ordered the pillows because I suffer from shoulder pain due to side sleeping. The pain has eased a bit and is no longer as intense, and I hope it will continue to improve. However, due to the side-sleeping position and the height of the pillow's side wings, my ears get squished. Now I wake up with ear pain in the morning.

13 October 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Thank you for sharing your experience with us so openly. We understand that the long delivery time and the request to leave a review after only two nights were disappointing. We are glad that your shoulder pain has eased somewhat. At the same time, we are sorry that the height of the pillow’s side wings is causing ear pain. Your well-being is important to us. If the pain persists, we recommend that you stop using the pillow and seek medical advice. Please contact our support team so we can look into your experience more closely and do our best to assist you.

Rated 5 out of 5 stars

Fully satisfied

The delivery was in expected timeline.
Form and quality of the cushion fitted well. It took only 5 days to get my body familiar with the new sleeping position and since then I feel great.

25 October 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Thank you so much for your wonderful feedback! We are delighted that your order arrived within the expected delivery timeframe and that you are happy with the shape and quality of your pillow. It is great to hear that you adjusted to the new sleeping position after just five days and have been feeling so good since then. We wish you many more restful nights!

Rated 1 out of 5 stars

It takes very long for it to arrive I…

It takes very long for it to arrive I ordered it like like a month ago and it still hasn’t arrived yet. I can’t say anything about the product itself but if you order it it tells you 5-8 shipping days which is not true

14 October 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Thank you for sharing your experience with us. We understand how frustrating it must be to wait so long for your order, especially when you were expecting delivery within 5 to 8 shipping days. We take your feedback seriously and understand your disappointment. Please contact our customer support team with your order details so we can check the status of your shipment and help you get an update.

Rated 5 out of 5 stars

Great no probs at all

Great no probs at all. It does what I expected.

11 October 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Thank you for your review! We’re really glad to read that everything’s gone smoothly and that it does exactly what you expected.

We wish you continued comfort and wonderfully restful nights! 😊

Rated 5 out of 5 stars

Perfect product!!

8 October 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Thank you for your review! We’re really glad to read that you’re so happy with the product.

We wish you continued comfort and wonderfully restful nights! 😊

Rated 2 out of 5 stars

I got headache :(

I got headache :(
I am sad because i cannot send back this pillow
I am travelling very often so I didnt use this pillow at home so much
so the 30 days are over
I cannot sleep on this pillow

5 October 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Thank you for sharing this with us. We're sorry to read that the pillow has been giving you headaches and that you haven't been able to sleep on it, especially with how much you travel making it hard to find the time to properly try it at home.

Please contact our support team at info@curosleep.com with your order details so we can review your case and do our utmost best to assist you.

Kind regards,
The CuroSleep Team

Rated 5 out of 5 stars

I really liked the pillow

I really liked the pillow, from the night one I could feel a big diference. I would recomend.

1 October 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Hello,

Thank you for your review! We're really glad to read that you felt a big difference right from the first night and that you'd recommend it.

We wish you continued comfort and wonderfully restful nights! 😊

Kind regards,
The CuroSleep Team

Rated 5 out of 5 stars

It is easy to use and very effective

It is easy to use and very effective. The discomfort in the lumbar region was alleviated after just a few applications. I am very satisfied so far.
Es ist einfach im Gebrauch und sehr effektiv. Die Beschwerden im LWS-Bereich wurden schon nach wenugen Anwendungen gelindert. Ich bin bisher sehr zufrieden.

30 September 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Hello,

Thank you for your review! We're really glad to read that you find it easy to use and effective, and that your lumbar discomfort eased after just a few applications.

We wish you continued comfort and all the best! 😊

Kind regards,
The CuroSleep Team

Rated 1 out of 5 stars

No improvement with snoring!

The promise was, that my snoring will be reduced…. But that did not happen at all!

24 September 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Hello,

Thank you for your feedback. We're sorry to read that you haven't noticed a reduction in your snoring. We understand that's disappointing when you were hoping for a difference there.

Please contact our support team at info@curosleep.com with your order details so we can review your case and do our utmost best to assist you.

Kind regards,
The CuroSleep Team

Rated 5 out of 5 stars

Everythig was going well, Order and Delivery

Everythig was going well, fast delivery, Price and Quality are pretty good.

25 September 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Hello,

Thank you for your review! We're really glad to read that everything went smoothly for you, with fast delivery and great price and quality.

We wish you continued enjoyment of your product and restful nights! 😊

Kind regards,
The CuroSleep Team

Rated 5 out of 5 stars

Sleeping ist much better now.

Sleeping ist much better now.

26 September 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Hello,

Thank you for your review! We're really glad to read that you're sleeping so much better now.

We wish you continued comfort and wonderfully restful nights! 😊

Kind regards,
The CuroSleep Team

Rated 3 out of 5 stars

Dear Sabine

Dear Sabine, here we go:
1) delivery took long, so this is a one week experience only: CS holds head and neck in comfortable position all night, but neck pain in the morning still continues.
2) Far too many offers with better conditions give me the bad feeling I've bought 2CS far too expensive.
3) no information whether my cushions are model year 2026 with better quality which I paid with EUR 19,20 extra
4) sending offers twice a week overload the inbox and this pushing practice makes CS a non reliable company. reduce this to newsletters with valid content on a monthly basis.
Regards, Angela Settele

24 September 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Dear Angela,

Thank you for your detailed feedback. We're glad to read that the pillow keeps your head and neck comfortably positioned through the night, though we're sorry your morning neck pain hasn't improved yet after just one week. We understand your frustration about the frequency of promotional offers and the uncertainty around your order.

Please contact our support team at info@curosleep.com with your order details so we can review your case and do our utmost best to assist you.

Kind regards,
The CuroSleep Team

Rated 5 out of 5 stars

Great purchase

Great purchase, the cushion is well-made and very comfortable. Im really pleased with yhe form and overall quality

22 September 2026
Unprompted review
CuroSleep logo

Reply from CuroSleep

Hello,

Thank you for your review! We're really glad to read that you're so pleased with the cushion's form and overall quality, and that you find it well-made and comfortable.

We wish you continued comfort and wonderfully restful nights! 😊

Kind regards,
The CuroSleep Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look