Although DHL lost my phone in transit, Clevertronic customer service was kind enough to create a case for me and follow up. At the end, they paid my money even before they received the actual amount f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
For x-mas we get many new Apple Devices. So we returned together 5 old Devices to several refurbishing Stores. Also to Clevertrtonic. Not going much deep, but Clevertronic was the only Store with the... See more
Company replied
I sent in my iPhone 13 Mini (256GB) and was honestly quite nervous after reading some negative reviews about price adjustments. My phone was in good condition, but the battery health was only 77%. I... See more
Company replied
I recently sold my iPhone 13 to Clevertronic, and I’m absolutely thrilled with the whole experience! They offered a fantastic price—way better than what I found on other platforms. The process was a... See more
Company replied
Company details
Written by the company
Clevertronic.de, mit Sitz in Münster, ist einer der führenden Anbieter im An- und Verkauf von neuen und gebrauchten Smartphones, Tablets und Wearables. Über 1.000.000 Kunden vertrauen Clevertronic. Dabei wird großer Wert auf transparente Prüfungen, guten Kundenservice und beste Preise gelegt. Unabhängige Tests bestätigen einen zuverlässigen Service. www.clevertronic.de
Clevertronic - Handy und Co verkaufen oder kaufen
Written by the company
- Verkaufen Sie sofort zum fairen Festpreis
- Wir kaufen über 1.000 Gerätetypen zum Festpreis an. Bewerte dein Gerät online mit nur wenigen Klicks.
- Artikel kostenlos einsenden
- Ab einem Warenwert von 10 Euro erhältst du einen QR-Code für eine kostenlose Einsendung innerhalb Deutschlands.
- Erhalte dein Geld sofort
- Wenn wir das Paket bis 08:30 Uhr morgens erhalten und alle Angaben stimmen, erfolgt eine Auszahlung per Echtzeit noch am gleichen Tag.
1-2 Werktage Lieferzeit | Bis 15 Uhr bestellt | Taggleich versendet
Kostenloser Versand in ganz Deutschland
Bei Clevertronic steht schnelle und zuverlässige Lieferung an erster Stelle. Deshalb garantieren wir dir:
🚀 Lieferzeit von nur 1–2 Werktagen
Sobald du bei uns bestellst, macht sich dein Gerät in der Regel innerhalb von ein bis zwei Werktagen auf den Weg zu dir.
📦 Taggleicher Versand bei Bestellung bis 15 Uhr
Bestellungen, die bis 15:00 Uhr eingehen, werden noch am selben Tag verpackt und an unseren Versanddienstleister übergeben.
✅ Sofort lieferbare Produkte
Alle Geräte, die dir im Shop angezeigt werden, sind sofort verfügbar und bereit für den Versand – ohne Wartezeiten oder Vorbestellungen.
Contact info
Gustav-Stresemann-Weg 25, 48155, Münster, Germany
- 0251/59085780
- service@clevertronic.de
- clevertronic.de
4.8
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Although DHL lost my phone in transit
Although DHL lost my phone in transit, Clevertronic customer service was kind enough to create a case for me and follow up. At the end, they paid my money even before they received the actual amount from DHL! what a great service, thanks again. I will definitely sell my other phone here soon :)
10 July 2026
Unprompted review
Reply from Clevertronic
Hello Sisu,
thank you very much for your kind and detailed review! 😊
We're really happy we could help resolve the situation, even though the shipment was delayed by DHL. Providing reliable support is very important to us, and we're glad we could earn your trust. We look forward to helping you with your next phone sale!
Best regards from Münster
Lena from the Clevertronic Team
Reply from Clevertronic
Hallo Jannes,
vielen Dank für deine 5 Sterne! 😊
Wir freuen uns sehr über dein positives Feedback und dein Vertrauen in unseren Service.
Viele Grüße aus Münster
Lena vom Clevertronic-Team
The team works very well
The team works very well, everthing is understandable!
12 June 2026
Unprompted review
Reply from Clevertronic
Hi!
Thank you so much for your feedback! We are thrilled to hear that our team works well and that everything was clear and understandable for you. Happy to have you on board! 👍
Best regards from Münster,
Simon from the Clevertronic Team
I always buy as new condition and it…
I always buy as new condition and it is. Super fast delivery and when I wanted to to change a model support was super nice. I bought 3-rd iPhone from them
8 May 2026
Unprompted review
Reply from Clevertronic
Hello Vladimir,
thank you very much for your great feedback 😊
We're delighted that you're happy with your third iPhone from us and that both the device quality and our customer support met your expectations. Thank you for your continued trust!
Best regards from Münster
Lena from the Clevertronic Team
Reply from Clevertronic
Dear Alvaro,
thank you very much for your feedback! 😊
We’re happy to hear that you’re satisfied with the product, price and delivery speed.
Best regards from Münster
Lena from the Clevertronic Team
Super
Super, quick and simple. The best in market for selling used phones
22 April 2026
Unprompted review
Reply from Clevertronic
Dear Naji,
thank you very much for your great review! 😊
We’re happy to hear that you found our service quick and simple.
Best regards from Münster
Lena from the Clevertronic Team
Reply from Clevertronic
Hello,
thank you very much for your great review! 😊
We’re happy to hear that you are satisfied with our fast service.
Best regards from Münster
Lena from the Clevertronic Team
I was skeptical at first but still…
I was skeptical at first but still tried to sell my i phone. After they received the phone they sent me the result and the money the next day. Very good.
12 March 2026
Unprompted review
Reply from Clevertronic
Hello!
Thank you for your feedback! We're glad we could ease your initial skepticism and that you’re happy with the quick payout the very next day. 😊
Best regards from Münster
Soe from the Clevertronic Team
Product delivered and received on time
Product delivered and received on time. Product was good as expected.
24 February 2026
Reply from Clevertronic
Dear Mohammad,
thank you for your review! 😊
We’re happy to hear that your order arrived on time and met your expectations.
Best regards from Münster
Lena from the Clevertronic Team
Reply from Clevertronic
Hello Rider,
Thank you for your great feedback! We are very happy that you are satisfied with our products and our service. We hope you enjoy your device 😊
Best regards from Münster
Soe from the Clevertronic-Team
Transparency for price evaluation
I sold my iPhone 12, 128GB which I bought and used for 4 years. I put the case and glass film on it, of course. As a result, the final piece was increased by 22% than my declaration of my self assessment online. I am very happy to hear it and the amount of the transfer was surely fast! Thanks!
23 January 2026
Unprompted review
Reply from Clevertronic
Dear NAO,
thank you very much for your great feedback! 😊
We’re happy to hear that the condition of your iPhone was rated even better than expected and that the payout was fast. Transparency and fairness are very important to us.
Best regards from Münster
Lena from the Clevertronic Team
Scared by bad reviews at first, but pleasantly surprised!
I sent in my iPhone 13 Mini (256GB) and was honestly quite nervous after reading some negative reviews about price adjustments. My phone was in good condition, but the battery health was only 77%. I disclosed this upfront, and Clevertronic offered me 304€.
To my surprise, they stuck exactly to their word! They didn't try to haggle or find "micro-scratches" to lower the price. The processing was incredibly fast, and the full amount was transferred just as promised. If you are honest about the condition of your device, this is a safe and reliable service. Highly recommended!
14 January 2026
Unprompted review
Reply from Clevertronic
Hi there,
thanks a lot for your review! 😊
Great to hear you disclosed the 77% battery health upfront and we kept the quoted 304 € without nitpicking—fast processing and full payout is exactly what we aim for. Safe, fair, reliable.
If you’d like to spread the word: with Friends & Family you get 10 € cash for each referral, and your friends get 10 € off as new customers. You can find more info at clevertronic.de/friends-and-family.
Best regards from Münster
Simon from the Clevertronic Team
Very fast and good Service!
For x-mas we get many new Apple Devices. So we returned together 5 old Devices to several refurbishing Stores. Also to Clevertrtonic. Not going much deep, but Clevertronic was the only Store with the fastest working around, also during the holiday period and with the direct paying. It was not the first time to get such a good experience. Also with honest evaluation of the sold devices. Also in comparison to other "BIG RESELLERS" (where we made not so good, most sad experiences) a clear first place! Many thanks!
27 December 2025
Unprompted review
Reply from Clevertronic
Hello Markus,
thank you for your detailed feedback! 😊
We’re glad we could handle your devices fastest even during the holidays, pay out directly, and evaluate honestly. Hearing we’re your clear No. 1 compared to other big resellers means a lot to us.
Best regards from Münster
Simon from the Clevertronic Team
Very quick and professional with good…
Very quick and professional with good prices.
2 December 2025
Unprompted review
Reply from Clevertronic
Hello Ivan,
Thank you very much for your positive feedback! We are very pleased that we were able to impress you with the quick and transparent processing and the good prices 😊.
Best regards from Münster
Soe from the Clevertronic-Team
Galaxy A34
Everything alright,Smartphone works great looks like Brandnew,good Price fast Delivery.Top
18 November 2025
Unprompted review
Reply from Clevertronic
Lieber Manfred,
vielen Dank für dein Feedback! 😊
Klasse, dass dein Smartphone so schnell und in Top-Zustand angekommen ist – freut uns sehr, dass du zufrieden bist!
Viele Grüße aus Münster
Lena vom Clevertronic-Team
Reply from Clevertronic
Hello Gino,
thank you so much! Great to hear the iPhone was delivered very fast and you’re happy with our service. Enjoy! 😊
Best regards from Münster
Simon from the Clevertronic Team
Good product and services.
Quick delivery, good products. Highly recommended!!!
3 November 2025
Unprompted review
Reply from Clevertronic
Hello Jassim,
thank you! Quick delivery and good products – happy to hear you highly recommend us. 😊
Best regards from Münster
Simon from the Clevertronic Team
Reply from Clevertronic
Hello,
Thank you for your great feedback! We are delighted that everything was to your complete satisfaction 😊.
Kind regards from Münster
Soe from the Clevertronic Team
Smooth experience
I sold my Airpods Pro 2 to Clevertronic.
The process went smooth. Highly recommended!
15 October 2025
Unprompted review
Reply from Clevertronic
Hi Shihao,
thank you for your kind words! 😊 Great to hear your AirPods Pro 2 sale went smoothly. Highly recommending us means a lot!
Best regards from Münster
Simon from the Clevertronic Team
Reply from Clevertronic
Hello Jas,
Thank you very much for your review! We are very pleased with your positive feedback regarding your order 😊. We look forward to the next time.
Best regards from Münster,
Soe from the Clevertronic team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.