Karla, at Castlepoint shopping centre was very professional and patient when myself and my two children were buying school shoes recently. She is incredibly knowledgeable, friendly and nothing is... See more
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At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
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Brilliant staff
What a star employee Lauren at Peterborough is. Polite, helpful, positive and nothing was too much or a bother.
Excellent part of your Clarks work family!
We measured, we tried, we looked, we bought and left happy with our purchase.
Visited the Harlow store for back to…
Visited the Harlow store for back to school shoes was helped by Nell who was patient and helpful with my lil one who didn’t want to try any and as was a very busy day for store was really helpful and friendly
Clark’s wilmslow is definitely the best…
Clark’s wilmslow is definitely the best Clark’s store I’ve been too. Exceptional staff, very helpful. Tracy sorted me out with a few pairs of shoes in a friendly and helpful manner
One of my favourite brands
I’ve visited the Clarks store in Loughton several times and have always received attentive, professional advice. The team takes the time to understand what I need and helps me find the right shoes every time (or order online and collect there).
Now even my little one can wear Clarks. Their wide-fit options and half sizes are perfect for his growing feet. Definitely one of my favourite brands!
Excellent customer service and friendly, knowledgeable staff
We called into the Carmarthen branch on Saturday with our baby girl to get her measured for her first pair of shoes.
The lady who greeted us upon our arrival was very welcoming and politely directed us to the children’s section upstairs. When we arrived at the children’s section, we were warmly welcomed by Sarah G.
Sarah put us at ease with her knowledge, explained the process, and approached our daughter with a soft and gentle demeanour which meant our daughter was calm and receptive when it came to having her feet measured.
Sarah helped us choose the right shoes for our girl and we left the store feeling like we’d had the most positive experience. Due to the positive service, we’ll be returning for our daughter’s next pair of shoes. Thank you.
Friendly and supportive service
Carla at Castlepoint was really helpful finding school shoes for both my children. She was friendly, patient, supportive and took the time to find out what they liked/didn't like.
Visited kempston interchange store for…
Visited kempston interchange store for a fitting and school shoes for my son. Was served by Ben. Ben listened to the styles my son liked and sourced according. Fitting and shoes purchased within 10 mins. Fabulous service and very happy customer
Great service
Went in to get my daughter’s feet measured for the first time and to purchase a pair of first shoes.
Salma served us and was amazing.
Enfield town store is brill.
A lovely young man named Oliver in the Enfield town store made everything about buying my daughter’s school shoes so easy. From measuring to purchase he was pleasant and efficient. Sahib on the tills was polite and speedy. For someone who gets overwhelmed in social situations both young men made this experience smooth.
Very patience with fitting my children…
Very patience with fitting my children put them at ease. Thank you to the young man with goatee .
Lucy was excellent.
Lucy was excellent.
Lovely branch at Enfield Town.
Thank you
Excellent staff at the Bedford branch.
Took my son to the Bedford branch to buy school shoes and it could not have been a better experience. As soon as we entered the shop we were greeted then directed to have my son’s feet measured. This was done quickly and efficiently and then we were directed to and assisted by Imani who was just wonderful, so friendly, helpful and professional. It made the whole process so easy and my son left with perfect fitting, quality shoes for school. Thank you Imani and all the team at Bedford, an excellent shopping experience.
By far the GREATEST experience Ever
By far the GREATEST experience Ever, I also want to thank Linda for her help, she is amazing, she made my purchase so easy and she is so patient. Would definitely come back again!
Tracy was great
Tracy was really helpful and kind. She was great with my two daughters - chatting to them but not in a patronising way, and spent time making sure the shoes fitted well. She made it a great experience for them and I’m very grateful. Thank you
We had a brilliant experience
We had a brilliant experience, Fartun’s pacience was unbelievable and soo appreciated.
More of an experience than just shoes…
Cris in the Grafton Street shop was so helpful. Her advice was much appreciated. Workers like her need recognition and praise. Big shoutout to her loyal colleague (who was on her last day) that encouraged me to write this review. So lovely to walk into a work environment where staff raise each other up. Well done ladies! I walked away with 2 pairs of new shoes and a lovely memory of how nice you two were to each other.
Brilliant service
Brilliant service, very accommodating and knowledgeable. Highly recommend the store in Andover
Charlotte is a star!
My daughter Ophelia and I just had the most wonderful experience in the Alton, Hants store. Charlotte is a star. So attentive, explained every aspect of the shoes and what makes my daughter’s feet just that little bit different in an informative and empathetic way. She spoke directly to my daughter which she loved and was very much appreciated from me. Honestly she is incredible at her job! Thank you Charlotte. Also a thank you to Lucy who explained about the uses of the various waxes for the shoes and just how different feet could be. Both of them are absolute assets to your company. Thank you.
Nima was very helpful and kind
Rashid from Clarks Selly Oak store…
Rashid from Clarks Selly Oak store provided exceptional service, offering swift yet personable assistance. He answered each of my questions with a sense of expertise that reassured me throughout our interaction, inclining me to return to this store for future purchases. I extend many thanks to Rashid and his colleagues for creating such a wonderful shopping experience and atmosphere within the store.
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