Initially there was a massive delay in watches being despatched and no one was answering my emails. Left a negative review and then Clarine got in touch , have apologised for delay, given me a 50% off... See more
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Company details
Written by the company
For the one who has always trusted her own eye. Who knows what she likes, how she wants to feel, and exactly what kind of impression she wants to leave.
Contact info
312 W 2nd St #2907, 82601, Casper, United States
- info@clarineco.com
- clarineco.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 1 week
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Have purchased these gorgeous watches…
Have purchased these gorgeous watches and very pleased with them, also Clarine are a great company with excellent communication too. Thank you will definitely buy from them again
Lovely watch received quickly
Lovely watch received quickly, excellent customer service..would highly recommend.
The watch was beautiful
The watch was beautiful. Customer service was great!
M. Yang
Elevated look with stunning colours
The watch came in 3 weeks with clear delivery updates.
Love the watches
Love the watches, I highly recommend! It’s so elegant and works this is the second d time I order from them and it’s always as good as it looks in the adds
The watches are beautiful and great quality
The watches are beautiful and great quality! Delivery was quick and Clarine has a great customer service policy. I’m very pleased. when there was an incident, they corrected it right away. I’m very pleased and will definitely purchase again. The watches are stunning!
Excellent customer service
First time ordering from Clarine. I reached out to customer service regarding my order. They got back to me right away and was able to help me with my order. The level of professionalism was great. I really appreciate them taking the extra time and going above and beyond to assist me. I definitely will place another order with them and would recommend this company to my friends and family.
Amazing watch!!
My shipment just arrived today and I am so excited. The watch is beautiful and amazing. The quality is great, I love it. The team at Clarine is amazing especially Andra. She kept me updated about my order. Thank you for the extra 2 watches looking forward to upgrading my look. 🤩🤩🤩🤩
No communication at all to resolve error in order
I’m extremely disappointed with my experience with Clarine.
I purchased six watches as gifts for my bridesmaids, so these weren’t just ordinary purchases — they were important gifts for a very special occasion. Unfortunately, I experienced issues with the watches and contacted Clarine expecting the matter to be resolved promptly.
I was told that replacement items would be sent on 20th August, and that I would receive tracking information within 1–2 working days. It is now 1st September and I have still received no tracking information and no replacement watches.
I have also emailed twice asking for an update and have received absolutely no response. Having to repeatedly chase a company for information, particularly when I was specifically told I would receive tracking details, is extremely frustrating.
I made it clear that these watches are bridesmaids’ gifts for my wedding, so there is a genuine time pressure. Instead of reassurance or an update, I have been left completely in the dark and worrying about whether the replacements will even arrive in time.
I understand that problems can happen with orders, but it is how a company handles those problems that matters. Unfortunately, Clarine’s communication and customer service throughout this experience have been extremely disappointing.
I would not recommend ordering from Clarine based on my experience, and I certainly won’t be ordering from them again.
I wrote my reviews for Clarine in Trust…
I wrote my reviews for Clarine in Trust pilot on 27/08/26
Today 30/8/26 my reviewed deleted. Why ? Now still did not get my item.
I said Clarine work like scam took you r money but not sending your order.
When I asked for following never answered
== Today I update I got my item. But i still not happy with them because they not trying for communication.
Just up for two star. And did not know quality and length life
Watch which everyone would like. Angel watch
Watch is amazing and quality is very durable.
The watch is beautiful and customer…
The watch is beautiful and customer service was responsive.
I like the quality of their products
I like the quality of their products. These accessories go well with everything you wear.
Still waiting after 3+ weeks
Still waiting after 3+ weeks
I placed an order for 3 watches on August 5th (order #113117). The order was marked as shipped on August 7th.
Today is August 29th, and I still haven’t received my order. The tracking has not shown any meaningful updates since August 7th.
I understand that international shipping can sometimes be delayed, but more than 3 weeks with no real tracking progress is unacceptable. I’m also concerned about the lack of clear communication regarding where my package actually is.
I’m very disappointed with this experience and would not recommend ordering from CLARINE unless they improve their shipping and customer support.
Don’t order … scam
I ordered 3 watches on the 7th august and still haven’t received it. I’ve sent a lot emails around 5-6 and sent messages on Facebook and instagram and still haven’t received any response. This is absolutely unacceptable and disappointing customer service. Pls don’t order from them and get scammed like me .
Clarine wrist watch
I’m very pleased with my experience with Clarine. The watch looks even more elegant in person, with a beautiful gold-tone finish. The bracelet feels comfortable, and the overall design is classy and versatile, perfect for both everyday wear and special occasions.
The watch arrived looking exactly as expected, and I’m very happy with the quality and appearance for the price. It has a timeless, sophisticated style that can easily complement different outfits.
I bought 3 watches from their 'buy 1…
I bought 3 watches from their 'buy 1 get 2 free' deal around 2 months ago. At first everything went smoothly with the order, the delivery was quite fast and the watches looked amazing. But now after 2 months of every day wear I realized that my arm was turning green. Upon ckecking, the watch that was MARKETED as STAINLESS STEEL, was just brass colored with gold. Very dissapointed...
Initially there was a massive delay in…
Initially there was a massive delay in watches being despatched and no one was answering my emails. Left a negative review and then Clarine got in touch , have apologised for delay, given me a 50% off voucher and watches are on their way. So good result. Will update when watches arrive..🤞
I was quite impressed until I had a…
I was quite impressed until I had a problem with one of the watches and no- one has responded to my numerous emails an messages. Could someone please get in touch -
Watch purchase
I had a small issue with delivery. Contacted company and issue resolved immediately.
Lovely watch, pleased with my purchases.
Will buy again from them.
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