CLARINE Reviews 

821
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 499 reviews, reviewers had a great experience with this company. Customers love the beautiful design and durable quality of the watches, noting they look expensive and easily suit any daily outfit. People also appreciate the helpful customer service team and the complimentary tool that makes adjusting the strap a seamless process. Some reviewers were not happy with delivery times, mentioning long shipping delays and a lack of useful tracking updates. A few other people also felt that promotional offers were misleading, reporting that they received fewer items than ordered. Consumers additionally noted that some pieces showed unexpected flaws or poor durability after a short period of use.

What people talk about most

Product

People report positive experiences with product, noting that the watches and accessories are beautifully... See more

Quality

Reviewers mention positive feedback about quality, noting that the watches look stunning and feel very... See more

Order

Customers had ambiguous experiences with order processes, reflecting a high level of disagreement. While many... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise the fast... See more

Customer service

Clients share positive opinions on customer service, highlighting fast response times and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Initially there was a massive delay in watches being despatched and no one was answering my emails. Left a negative review and then Clarine got in touch , have apologised for delay, given me a 50% off... See more

Rated 5 out of 5 stars

Very easy to order and delivery within a few weeks. To be honest as it was buy one get two free I didn’t have high expectations but was wrong. All the watches I received look lovely and are very co... See more

Rated 5 out of 5 stars

I had a small issue with delivery. Contacted company and issue resolved immediately. Lovely watch, pleased with my purchases. Will buy again from them.

Rated 5 out of 5 stars

Great company the watches are really good quality and look beautiful with every outfit ! Will definitely be ordering again . Shipping was quick and my ordered arrived in time for my holidays .


Company details

  1. Watch Manufacturer

Written by the company

For the one who has always trusted her own eye. Who knows what she likes, how she wants to feel, and exactly what kind of impression she wants to leave.


Contact info

4.1

Great

TrustScore 4 out of 5

821 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(821)

517 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Received my watch

Received my watch, one of my choices was the gold watch with the white mother of pearl face and beads. Gifts for my daughters they will absolutely love themlove.

24 August 2026
Unprompted review
Rated 1 out of 5 stars

Warranty non existent

The watches themselves are lovely...until something goes wrong. I had my watch for approximately 8 months when it stopped working. I contacted Clarine, someone eventually got back to me asking for a video of the watch not working. I sent that back the same day and now 2 weeks later I can not get anyone to respond to find out how this will be resolved. So much for a 2 year warranty!!

24 August 2026
Unprompted review
Rated 5 out of 5 stars

I did place an order almost one month…

I did place an order almost one month ago. I am hoping it will be arrived. ​However, I value good customer service. I am willing to share my honest feedback on Trustpilot once I receive the complete order and tracking details for the remaining watches.

5 September 2026
Unprompted review
Rated 1 out of 5 stars

SCAM SITE DONT FALL FOR IT

Would mark it 0 if possible. This is a scam site, and the positi e reviews are fake. I feel so stupid for falling for this scam company who take your money say a month later that the item is lost in post and you can only get a gift receipt and not a refund. The item I wanted was sold out so I wanted full refund as there was nothing else I wanted to purchase. I asked for this and they have ignored me ever since, not even sent the giftcard.

6 August 2026
Unprompted review
Rated 1 out of 5 stars

I recently bought three watches

I recently bought three watches, loved them but then the winder fell off the one I have been wearing. I have emailed them twice (28.8.26 and 1.9.26) but have had no reply. Disappointed as I really thought they were a genuine, caring company.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Love the watches

Love the watches, I highly recommend! It’s so elegant and works this is the second d time I order from them and it’s always as good as it looks in the adds

1 September 2026
Unprompted review
Rated 5 out of 5 stars

The watches are beautiful and great quality

The watches are beautiful and great quality! Delivery was quick and Clarine has a great customer service policy. I’m very pleased. when there was an incident, they corrected it right away. I’m very pleased and will definitely purchase again. The watches are stunning!

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

First time ordering from Clarine. I reached out to customer service regarding my order. They got back to me right away and was able to help me with my order. The level of professionalism was great. I really appreciate them taking the extra time and going above and beyond to assist me. I definitely will place another order with them and would recommend this company to my friends and family.

1 September 2026
Unprompted review

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