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CHO Reviews 

25,818
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 1,322 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery services, wonderful product quality, and very competitive prices found across a diverse range of popular clothing brands. People frequently emphasize the prompt and helpful communication maintained throughout the entire ordering process, ensuring that customer packages arrive securely and completely on schedule. However, some reviewers were not happy with occasional delivery disruptions, missing items inside shipments, or heavily damaged boxes upon receipt. A few shoppers also mentioned frustrations regarding high return fees, restrictive exchange policies, and difficulties encountered when dealing with courier services.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that orders generally arrive quickly and as... See more

Product

Reviewers highlight positive aspects of product quality, praising the items as well-made, stylish, and... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and great deals on... See more

Service

Customers consistently note positive experiences with service, highlighting straight forward purchases and... See more

Quality

Consumers find quality to be positive, regularly praising sturdy, well-made items such as jackets, shoes, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with. Had never heard of them before and found on Google search when looking for some Birkenstock for my partner’s birthday. Kept updated from order to delivery and great pro... See more

Rated 5 out of 5 stars

I was uncertain as I’d not heard of CHO but everything went as you’d hope- delivery times were as promised, with good notifications throughout, the product was exactly as described. I would definitely... See more

Rated 5 out of 5 stars

Barbour Slippers in stock at the right price with fast reliable delivery service. Supplier gets 10/10. Product is stylish and comfortable perfect for wearing throughout the year. Fit is correct for m... See more

Company replied

Rated 5 out of 5 stars

I like to support shops in the UK and I highly recommend this company. Ordering online was so easy. They had the product i wanted and I had struggled to get the size on other sites. I received a con... See more



Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Outerwear Store
  4. T-Shirt Store
  5. Underwear Store

About CHO

Written by the company

CHO Fashion & Lifestyle

Founded in 1999 as Country House Outdoor, CHO Fashion & Lifestyle has evolved from a country store in the English city of Carlisle to a global retailer supplying a wide range of clothing, footwear and accessories.

Our vast womenswear and menswear collections boast internationally recognised brands including Barbour, Barbour International, Hugo Boss, Gant, Belstaff, Parajumpers, Armani, Hunter, Tommy Hilfiger, Lacoste, Timberland, Paul Smith and Birkenstock.

We are committed to continuously improving our offering and expanding our selection of fashion and lifestyle brands. The most recent brands we have had the honour of working with are Aquascutum, Colorful Standard, and Ilse Jacobsen.

We are customer focused and proud to offer five star rated customer service, free UK delivery and returns and same day dispatch when orders are placed before 4.30pm.

There are regular updates showcasing our incredible range of fashion and lifestyle clothing, footwear, and accessories on socal media via our Facebook, Instagram, Pinterest, and Tiktok accounts.

People who choose to sign up to our newsletter emails can expect exclusive discount codes, early access to sales, and amazing updates about new brands and collaborations before any one else.

CHO Fashion and Lifestyle

Written by the company

We pride ourselves by treating all our customers exactly how we would like to be treat ourselves.
We are customer focused and proud to offer five star rated customer service, free UK delivery and returns and same day dispatch when orders are placed before 4.30pm.

Free UK Shipping on all orders over £75

Founded in 1999, We are a Family Run Business that you can trust - Read our Reviews!

We are customer focused and proud to offer five star rated customer service, free UK delivery and returns and same day dispatch when orders are placed before 4.30pm.

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(25,818)

1,236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great, quick and efficient service at really competitive prices too. Will be back once again.

22 August 2026
Rated 5 out of 5 stars

CHO delivered my gorgeous Barbour…

CHO delivered my gorgeous Barbour Maddie Loafers the very next day. The price was an exceptional offer and the Loafers are gorgeous. I will be ordering more items from them as the customer service and communication is outstanding.

20 August 2026
Rated 5 out of 5 stars

CHO.co.uk

I found a lovely Tommy Hilfiger handbag on this site at a brilliant price so ordered.
Delivery was very speedy and I was kept in touch very well.
I will in the future be very happy to
use this Company again.
Highly recommended.

18 August 2026

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