Castorvida Reviews 

107
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Verified customers frequently praise the exceptional quality of the natural oils and their remarkable effectiveness for daily skin care routines and facial conditioning. Many people enthusiastically highlight the fast delivery, wonderful eco-friendly packaging, and overall quite fantastic service consistently provided by the team. Buyers often report wonderful physical relief and noticeable long-term improvements when using the items for various personal body care needs. However, some customers also noted minor inconveniences regarding the sizing, uncomfortable stretchy straps, or the somewhat troublesome tying system of the wellness packs.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the excellent quality and convenience of the... See more

Quality

Consumers find quality to be positive, highlighting the organic ingredients and wonderful glass bottles.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this product. Its always delivered quickly and communication always speedy. The best quality castor oil i have used. Currently using it for my skin care routine but i am also now using it on a... See more

Company replied

Rated 5 out of 5 stars

Thankyou for creating a wonderful glass bottle of castor oil I have been using it for a long time and make sure I keep ordering this bottle again and again. I am finding that it is helping my health... See more

Company replied

Rated 5 out of 5 stars

This is my first time of buying castor oil and I am so glad I chose Castorvida because they delivered quickly and the quality of the oil is excellent. I use it on my face and neck as a skin conditione... See more

Company replied

Rated 5 out of 5 stars

Great experience from ordering to delivery and Good quality oil , I have made numerous purchases from the company from there caster oil and caster oil packs. Always quick to answer any questions you m... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Vitamin and Supplements Store
  3. Wellness Program

Written by the company

Castorvida produce cold pressed, organic castor oil and castor oil packs that are made with organic fleece cotton and an eco-friendly polyurethane. Designed by nutritional therapist and colonic hydrotherapist, Alison Leighton, they assist with liver detoxification, hormone balancing, digestive support, improved circulation and the reduction of inflammation.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(107)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Customer Service excellent

I am delighted with the customer service I have experienced. Thank you. I look forward to receiving my castor oil pack.

24 July 2026
Castorvida logo

Reply from Castorvida

Hi Jennifer, we’re so sorry your order hasn’t arrived. We’ve checked the tracking and, although it was dispatched from our warehouse on 24th July, it unfortunately appears to have been lost in transit with Royal Mail.

We’ve contacted you directly and have already sent a replacement.

We’re really sorry for the inconvenience, and please know that if you ever have an issue with an order, you can always reach out to us directly and we’ll do everything we can to put it right.

Warm wishes,
The Castorvida Team x

Rated 4 out of 5 stars

Early days

I really like the product but the tying system needs looking at. I have a fat tummy and the cloth rolls and super irritating.
I’ve also experienced cramps whilst wearing it at night.
Having said these things I think it’s doing good, but it’s too soon to say with certainty.
I will persevere.

20 July 2026
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Reply from Castorvida

Thank you so much for your honest feedback. We’re really pleased to hear that you like the pack and feel it may already be doing some good!

We completely understand what you mean about the fabric rolling, particularly around the tummy, and really appreciate you mentioning it. It’s exactly the kind of feedback that’s helpful to us when we’re looking at future improvements.

With the cramping, some people do notice changes in their digestion when they first start castor oil packing, so it may simply be a case of taking things a little more slowly while your body adjusts. Perhaps try using your pack a couple of times a week to begin with, and then gradually build up to 3–5 times a week if everything feels comfortable. There’s absolutely no need to rush it.

Of course, if the cramping continues, becomes painful or worries you at all, we’d suggest stopping and checking in with your healthcare professional.

Thanks again for your review, and please do keep us posted on how you get on. 💛

Warm wishes,
The Castorvida Team

Rated 4 out of 5 stars

Quality castor oil packs

I love these castor oil packs.
They're so helpful. I actually use unbleached organic flannels soaked in castor oil beneath and then put the castorvida castor oil pack on top to hold on place. It is so comfortable. They're quite expensive or I'd purchase more. Highly recommended.

31 December 2025
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Reply from Castorvida

Thank you so much for this lovely review! It’s wonderful to hear how much you love your Castorvida packs and that they’ve become such a helpful part of your routine.

We love hearing how our customers use their packs too – your organic flannel method sounds like it’s working brilliantly for you!

We completely understand your comment on price. We’ve chosen to use high-quality, natural materials in our packs, which does make them more expensive to produce, but it’s something we’ve never wanted to compromise on. We want our packs to feel comfortable, last well and be something you can use as part of your routine for a long time.

Thank you so much for recommending us and for taking the time to share your experience. It really does mean a lot to us. 💛

Warm wishes,
The Castorvida Team x

Rated 5 out of 5 stars

Thankyou for creating a wonderful glass…

Thankyou for creating a wonderful glass bottle of castor oil I have been using it for a long time and make sure I keep ordering this bottle again and again. I am finding that it is helping my health and will continue to use this oil. Keep up the great work.

24 June 2026
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Reply from Castorvida

Thank you so much for such a lovely review! It makes us incredibly happy to hear that our castor oil has become something you continue to come back to time and time again.

We’re also so pleased that you appreciate the glass bottle – choosing high-quality castor oil and packaging it in glass was really important to us from the very beginning.

Thank you for your continued support and for being part of the Castorvida community. It genuinely means so much to us. 💛

Warm wishes,
The Castorvida Team x

Rated 5 out of 5 stars

I love the oil from this company.

I've used this company for my castor oil before and I wouldn't go anywhere else. The oil is wonderful, ordering is simple and delivery is quick.

20 June 2026
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Reply from Castorvida

What a lovely review – thank you so much! Hearing that you wouldn’t go anywhere else for your castor oil really does mean the world to us. 💛

We’re so pleased you love the oil and that you’ve had such a positive experience with ordering and delivery too. Thank you for continuing to choose Castorvida and for taking the time to share this with us.

Warm wishes,
The Castorvida Team x

Rated 1 out of 5 stars

Hello please can I have a refund

Hello please can I have a refund? The bottle arrived completely smashed with oil everywhere.
I can send you pictures to prove..

Thanks in advance

Bethan

23 May 2026
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Reply from Castorvida

Hi Bethan,

I'm so sorry to hear this has happened. It is very rare, but on the odd occasion it does happen due to the fact that our oil is sold in glass bottles. If you contact our team at info@castorvida.co.uk with your order number and images, they will happily arrange refund/replacement.

Best wishes,

The Castorvida Team

Rated 5 out of 5 stars

Great pure well packaged castor oil…

Great pure well packaged castor oil delivered quickly.

29 April 2026
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Reply from Castorvida

Thank you so much for your lovely review! We’re really pleased you’re happy with the quality of our castor oil, the packaging and the speedy delivery.

Warm wishes,
The Castorvida Team x

Rated 5 out of 5 stars

Great quality castor pack kit

Great customer service, answered my questions quickly and efficiently. Convenient and good quality product with organic castor oil and natural fabric pack. The ties make it easy to use and all explanations for using, cleaning etc are included. Highly recommended to anyone interested in castor packs and is new to these or looking for a good quality and easy to use kit.

27 April 2026
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Reply from Castorvida

Thank you so much for your lovely review!

We're delighted to hear that you found our customer service helpful and that you're enjoying the quality of our organic castor oil and natural fabric pack. We designed the kit to make castor oil packing as simple and convenient as possible, so it's wonderful to know the instructions and tie design helped you get started with ease.

Thank you for recommending us — your support means a great deal to our small team. Wishing you all the best on your wellness journey!

Warm wishes,
The Castorvida Team

Rated 5 out of 5 stars

The quality of the oil is excellent …

This is my first time of buying castor oil and I am so glad I chose Castorvida because they delivered quickly and the quality of the oil is excellent. I use it on my face and neck as a skin conditioner and it works really well.

27 April 2026
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Reply from Castorvida

Thank you so much for your lovely review. We're delighted to hear that your first experience with castor oil has been such a positive one and that you chose Castorvida.

It's wonderful to know that you're enjoying the quality of our castor oil and seeing great results using it as a skin conditioner on your face and neck. We take great care to source and bottle the highest-quality organic, cold-pressed castor oil, so feedback like yours means a lot to us.

Thank you again for your support, and we wish you continued success on your wellness and skincare journey.

Warmest wishes,

The Castorvida Team

Rated 5 out of 5 stars

Castor oil

Great product, great service

26 March 2026
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Reply from Castorvida

Thank you so much for your kind review! We're delighted to hear that you're happy with both our products and service. Your support means the world to us, and we truly appreciate you taking the time to share your experience. 💚

Warm wishes,
The Castorvida Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. My package arrived damaged and another one was sent out immediately.

20 February 2026
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Reply from Castorvida

Thank you so much for your kind review. We're sorry your package arrived damaged, but we're delighted to hear that our customer service team was able to resolve the issue quickly for you.

At Castorvida, we always aim to provide the best possible experience, so it's wonderful to know we could put things right straight away.

Thank you for your support, and we hope you enjoy your products!

Warm wishes,
The Castorvida Team

Rated 5 out of 5 stars

Good quality and priced castor oil

Good quality and priced organic castor oil from India with fast dispatch.

16 February 2026
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Reply from Castorvida

Thank you for your lovely review! We're delighted to hear that you were happy with the quality of our organic castor oil and our fast dispatch service. We take great care in sourcing the highest-quality castor oil and ensuring orders reach our customers as quickly as possible. Thank you for choosing Castorvida and for taking the time to share your experience.

Rated 5 out of 5 stars

Really happy with my purchase and…

Really happy with my purchase and delivery, thank you!

19 May 2025
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Reply from Castorvida

Thank you so much for your kind words! We're delighted you're happy with your purchase and delivery. 😊 Thanks for choosing Castorvida! 💚

Rated 5 out of 5 stars

Oil+wrap

Well packaged
It really does help

22 November 2025
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Reply from Castorvida

Thank you so much for your lovely feedback! We’re thrilled to hear that the oil and wrap are making a difference for you. 😊

Warm regards,
The Castorvida Team

Rated 5 out of 5 stars

Best quality castor oil

Return buyer here! I think that this is the best quality castor oil, organic and kept in glass bottle. Also, the castor oil pack is great quality. Highly recommended!

27 January 2025
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Reply from Castorvida

Thank you so much for your lovely review and for coming back to Castorvida! It genuinely means the world to hear that you love the quality of our organic castor oil and the pack. We put so much care into both, so your kind words really made our day.

Thank you again for your support - we’re so grateful! 💛

Rated 5 out of 5 stars

Useful for back pain

The first time I used this on my lower back and I woke up the next day without pain that had been troubling me for a few weeks. I would definitely recommend this product.

28 October 2025
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Reply from Castorvida

Thank you so much for sharing your experience! We're delighted to hear that using the castor oil pack on your lower back brought such quick relief - that’s wonderful.

We truly appreciate your recommendation and are so glad the product is supporting your wellbeing. If you ever have any questions or need tips on getting the most from your pack, we’re always here to help.

Warmest wishes,
The Castorvida Team

Rated 5 out of 5 stars

The personal touch when the item was…

The personal touch when the item was out of stock and being contacted when the new stock arrived. The style and quality of the liver wrap are a game-changer in the wellness industry.

28 October 2025
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Reply from Castorvida

Thank you so much for your lovely review! We’re delighted to hear that you felt personally looked after while waiting for our restock - we know how important timely communication is.

It’s wonderful to know you’re enjoying the style and quality of our liver wrap. We put so much care into every detail, so hearing that it feels like a game-changer in your wellness routine truly means the world to us.

Thank you again for your support and for being part of the Castorvida community

Rated 5 out of 5 stars

Expensive but worth it

Loving this castor oil. Not at all sticky and absorbs quickly into my skin leaving it soft and smooth.
The compress is generous in its sizing I think I should have gone with the small size but as I’m a 14/16 I went with the large.

18 October 2025
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Reply from Castorvida

Thank you so much for your lovely review! We're thrilled to hear you’re enjoying the castor oil and that it leaves your skin feeling soft and smooth. 😊

We appreciate your feedback on the compress sizing. It can be a bit tricky to choose sometimes, but we're glad the longer length is working well for you. We'll take your comments on board for helping others with sizing in the future!

Thanks again for your support and for choosing Castorvida.

Warm regards,
The Castorvida Team

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