Cash for Gold USA Reviews 

2,262
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,277 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast and smooth process, noting that mailing in items and receiving payouts is completely stress-free. People consistently appreciate the professional support and clear communication provided every step of the way from start to finish. Some reviewers were not happy with initial offers, mentioning that the first quotes were significantly lower than expected. A few consumers pointed out that these preliminary valuations required patience and further discussion to reach a fair, satisfactory price. Despite this drawback, most individuals still felt satisfied with the overall outcome and would recommend the service to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the entire process is smooth, professional, and... See more

User experience

Users describe positive interactions with user experience, highlighting a smooth, professional, and fast... See more

Price

Consumers find price to be positive and consistently report satisfaction with the final amounts quoted for... See more

Value for money

Customers had positive experiences with value for money, frequently noting that they received fair and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the politeness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an awesome experience with Carl and the entire Cash for Gold team! The whole process was smooth, easy, and professional from start to finish. I was able to recover money quickly and, best of all... See more

Company replied

Rated 5 out of 5 stars

Having never used a service like this before, I really wasn’t sure what to expect. The entire process ended up being much easier than I imagined. Communication was excellent every step of the way, a... See more

Company replied

Rated 5 out of 5 stars

Not gonna lie I was alittle skeptical about mailing in gold jewelry but im glad I did. They did great on communication from start to finish. Very honest and forthcoming with information. First offer w... See more

Company replied

Rated 5 out of 5 stars

The transaction was so smooth and quick! I sent in quite a bit of jewelry and coins and was hoping for a larger amount, but considering what they could keep, the price which was $470 seemed fair. They... See more

Company replied


Company details

  1. Gold and Silver Trading Company

Written by the company

Sell your gold to Cash for Gold in USA and get more money than our competitors. We buy gold, silver and diamonds in any form like coins, jewelry, Rolex watches, engagement bands, gold chains, sterling silver flatware and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(2,262)

1,243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smoothest transaction in years

Smoothest transaction in years. Super fast. Great communication. Free shipping. Money!

4 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

“Free shipping. Money!” might be one of our favorite summaries of the process yet. We are thrilled to hear this was the smoothest transaction you have had in years and that the speed and communication lived up to your expectations. At Cash for Gold USA, we want customers to know what is happening with their valuables without having to chase us down for updates. We also believe that making shipping simple and free removes one more hassle from the experience. And, of course, getting money for items you no longer need is the best part. Thank you for trusting our team, Chuck, and for giving us such a memorable review. We truly appreciate your business and hope your next transaction is every bit as smooth!

Rated 5 out of 5 stars

Great company

Great company, worked with me with my offer so i was happy to accept it. Thanks will use them again

3 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

The best offer is one you actually feel good about accepting. We are glad our team took the time to work with you and was able to reach a number that made sense for both sides. At Cash for Gold USA, we want customers to feel comfortable discussing their offer rather than feeling pressured to make an immediate decision. That flexibility and open communication are an important part of how we do business. Knowing you finished the transaction happy and would choose us again tells us we earned your confidence. Thank you for giving us the opportunity to work with you, Gabriel, and for sharing the great feedback. We truly appreciate your business and look forward to the next time!

Rated 5 out of 5 stars

When I thought it was going wrong they reassured me and stepped up to the plate!

Made everything super easy and timely! When there was a mix up with the payment options after I accepted my offer. They reached out to me Via phone call (which is rare these days and supper appreciate them calling and making it a priority to reassure me that payment is on the way) and they over nighted me a check free of any shipping fees! I don’t recall the gentleman’s name who called me but shout out to him! overall 10/10 experience!

3 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Anyone can provide good service when everything goes perfectly. What matters even more is what happens when something unexpected comes up. We are glad our team recognized the payment mix up, picked up the phone, and made sure you knew immediately that it was being handled. At Cash for Gold USA, we never want a customer left wondering where their payment stands, especially after an offer has already been accepted. Getting a check overnighted to you at no additional cost was the right thing to do, and we are happy our team made it a priority. We will make sure your shout out gets passed along to everyone involved! Thank you for your patience, Blake, and for giving us the chance to turn a moment of concern into a 10 out of 10 experience. We truly appreciate your trust and your business!

Rated 5 out of 5 stars

Very quick

Very quick. Very easy. Very professional and great customer service!
Carl, especially

2 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Quick, easy, and professional is exactly how selling your valuables should feel. We are so glad the entire experience with Cash for Gold USA went smoothly and that the customer service stood out along the way. A special thank you for recognizing Carl, who takes a lot of pride in making sure customers feel taken care of from start to finish. Great service often comes down to having someone who is responsive, helpful, and genuinely paying attention. It is wonderful to know that was your experience with our team. Thank you for trusting us with your valuables, Kristina, and for taking the time to share the kind words. We truly appreciate your business and look forward to helping you again!

Rated 5 out of 5 stars

Quick processing of parents jewelry

Simple process , quick response and return of itwms

3 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

When you are dealing with a parent’s jewelry, having a process that feels simple and dependable can make a big difference. We are glad Cash for Gold USA was able to make everything easy for you, with quick communication and prompt handling of your items. Our goal is to keep customers informed while moving things along as efficiently as possible. We know people do not want to spend days wondering what is happening after sending valuables through the mail. It is great to hear that everything was handled quickly from beginning to end. Thank you for trusting us with your parents’ jewelry, Chris, and for taking the time to share your experience. We truly appreciate the opportunity to help!

Rated 5 out of 5 stars

They apparently lost one of the items I…

They apparently lost one of the items I had sent in. But, they paid me a fair price very promptly. Highly recommend them!

3 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We are very sorry there was an issue with one of the items you sent, but we truly appreciate the opportunity to make things right. At Cash for Gold USA, we take responsibility when something does not go as planned, and our priority is finding a fair solution as quickly as possible. We are glad our team was able to resolve the situation promptly and provide compensation you felt was fair. Your understanding throughout the process means a great deal to us. The fact that you would still highly recommend us after an unexpected issue is an especially meaningful compliment. Thank you for your patience and for allowing us the chance to take care of you, Terri. We sincerely appreciate your trust and your recommendation!

Rated 5 out of 5 stars

Easy to work with Drew

Easy to work with Drew. This company is legit

28 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Legit, easy to work with, and backed by people you can actually reach is exactly the kind of experience we want to provide. We are glad Drew made the process straightforward and gave you confidence in choosing Cash for Gold USA. Selling valuables through the mail can feel like a leap of faith, so earning that trust matters a great deal to us. Our team works hard to keep communication clear and make each transaction feel simple from beginning to end. We will be sure Drew sees the shout out. Thank you for choosing us, Stephen, and for taking the time to share your experience. We truly appreciate your business and hope to work with you again!

Rated 5 out of 5 stars

This company was a delight to work…

This company was a delight to work with. I requested the shipping label and printed it in one day. Took the package to FedEx the next day. They received it the following day and within an hour I received an estimate for the price of my piece. I got a text that the payment was sent that day.

3 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

From printing the shipping label to receiving your offer and payment, it sounds like everything moved exactly the way it should. We are delighted that Cash for Gold USA made the entire experience so quick and convenient for you. Getting your evaluation within an hour of your package arriving is the kind of turnaround our team works hard to provide. Just as importantly, we want customers to receive clear updates so they always know where things stand. Having your payment sent the very same day was a great finish to an already speedy transaction. Thank you for trusting us with your piece, Pamela, and for taking the time to walk others through your experience. We truly appreciate your business and would be delighted to work with you again!

Rated 5 out of 5 stars

Very kind folks and they work w/ you to…

Very kind folks and they work w/ you to try to meet what u want out of your goods ,Very honest folks and Very trustworthy I'm spreading the word ,please the same 🧡

2 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Kindness and trust can make all the difference when you are selling something valuable, and we are so glad that is what stood out to you. At Cash for Gold USA, we want every customer to feel comfortable asking questions, discussing their offer, and working toward a number they feel good about. We are especially grateful that you described our team as honest and trustworthy, because those are qualities we work hard to earn with every transaction. Knowing you are already spreading the word means a great deal to all of us. Thank you for giving us the opportunity to work with you, Mary, and for sharing such thoughtful feedback. We truly appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

The folks at Cash for Gold are Golden

The folks at Cash for Gold are Golden! Very helpful and they explain every step as you go through their process. Very easy and I got a really good price for my valuables! Thanks yall!

2 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We will happily accept being called “golden!” Making the process easy is important, but making sure customers actually understand what is happening with their valuables along the way matters just as much. At Cash for Gold USA, our team takes the time to explain each step, answer questions, and make sure you feel comfortable before making any decisions. Of course, ending the experience with a price you were really happy with makes everything even better. We are thrilled that the combination of helpful service, a simple process, and a strong offer made such a positive impression. Thank you for trusting us with your valuables, Rebecca, and for the fantastic review. We truly appreciate your business and hope to work with you again!

Rated 5 out of 5 stars

I’m a repeated customer

I’m a repeated customer, Cash for gold makes every transaction quick and easy. Definitely my go to when I need few xtra bucks !

2 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Being your “go to” is a compliment we have to earn every single time you come back. We are so glad Cash for Gold USA has consistently made each transaction quick, easy, and worthwhile for you. Whether you are clearing out jewelry you no longer use or just looking to put a few extra bucks in your pocket, we want the process to be something you know you can count on. Repeat customers are especially meaningful because they tell us that the experience was not just good once, but continues to deliver. Thank you for trusting our team again and again, Angela. We truly appreciate your loyalty, your business, and the five stars. We will be here whenever you find the next batch!

Rated 5 out of 5 stars

Extremely satisfied with the service

Extremely satisfied with the service. Very fair and professional. I will definitely continue to do business here.

2 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Fair and professional service is exactly what we want customers to remember after working with us. At Cash for Gold USA, we know that providing a strong experience is about more than just completing a transaction. It is about treating people with respect, communicating clearly, and making sure they feel comfortable with the value they receive. We are thrilled to hear that you were extremely satisfied with the entire experience. Even better, knowing you plan to continue doing business with us tells us we earned your confidence. Thank you for choosing our team, Michael, and for taking the time to share such positive feedback. We truly appreciate your business and look forward to the next transaction!

Rated 5 out of 5 stars

Excellent customer service...

2 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Excellent customer service is one of the best compliments our team can receive. At Cash for Gold USA, we want every customer to feel like they are dealing with real people who are responsive, helpful, and easy to reach throughout the process. We work hard to make each transaction feel simple while still giving every question and every item the attention it deserves. Knowing that our service stood out enough for you to mention it means a great deal to us. Thank you for choosing Cash for Gold USA and for taking the time to leave such a positive review. We truly appreciate your business, Damien, and hope to have the opportunity to work with you again!

Rated 5 out of 5 stars

Your good work

Your good work. Keep it up, thanks

7 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We certainly will, Alain! A simple message like this means a lot because it tells us the work our team puts into every transaction is being noticed. At Cash for Gold USA, we are always looking for ways to make the experience faster, easier, and more comfortable for our customers. Whether it is answering a question, evaluating an item, or getting payment on its way, we want every step to be handled with care. We appreciate you taking a moment to encourage our team and share your support. Thank you for choosing us and for the great review. We will absolutely keep up the good work!

Rated 5 out of 5 stars

Quick easy and fair price

Quick easy and fair price. Will definitely send more items.

1 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Quick, easy, and a price you felt was fair is exactly the combination we want to deliver. At Cash for Gold USA, we work hard to keep the process moving without making customers jump through hoops or wait unnecessarily for an offer. We are glad everything came together smoothly and that you were happy with the value you received for your items. The fact that you are already planning to send us more is one of the best compliments our team can receive. Thank you for trusting us with your valuables and giving us the opportunity to earn your business. We truly appreciate the great review, Erica, and look forward to seeing what you send us next!

Rated 5 out of 5 stars

Honest

Honest, spectacular, quick straightforward, very professional. Great deal.

1 September 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Those are five words we are proud to have associated with Cash for Gold USA: honest, quick, straightforward, professional, and spectacular! When customers send us their valuables, we know they are putting a lot of trust in our hands, so providing a transparent experience is incredibly important to us. We work hard to make the process simple while still giving every item the attention it deserves. Of course, finishing the experience with a deal you felt great about makes it even better. Thank you for recognizing the effort our team puts into every transaction. We truly appreciate your trust, Robert, and are grateful you chose to do business with us!

Rated 5 out of 5 stars

A very easy and straightforward process.

A very easy and straightforward process.

31 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

There is something to be said for a process that simply works the way it is supposed to. At Cash for Gold USA, we have worked hard to make selling your valuables easy to understand and straightforward from beginning to end. No unnecessary complications, no confusing steps, just a clear process designed to make things as convenient as possible. We are glad your experience reflected exactly that. Thank you for trusting our team with your items and for taking the time to share your feedback. We truly appreciate your business, Eric, and hope to have the opportunity to work with you again!

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