Carpal Reviews 

352
TrustScore 4.5 out of 5

4.5

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Company details

  1. Car Dealer

Written by the company

Hos CarPal mødes dem, der vil sælge en bil, med dem, der vil købe en bil. Derfor er der ingen omkostninger til imponerende glashuse, loungeområder med baristakaffe eller sælgere med tilbud om gratis måtter, hvis du "skriver under nu".Det betyder, at der både er mere til dig, når du sælger, og nok den mest trygge bilhandel i landet når du køber.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

352 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(352)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Jacob made my car-buying experience…

Jacob made my car-buying experience incredibly smooth and hassle-free. He was professional, transparent, and answered all my questions with patience. I highly recommend him for a stress-free car purchase!

12 December 2024
Unprompted review
Carpal logo

Reply from Carpal

Thank you so much for your kind words! We're thrilled to hear that Jacob made your car-buying experience smooth and hassle-free. Providing professional and transparent service is exactly what we strive for, and we're glad Jacob exceeded your expectations.

Your recommendation means a lot to us, and we’re happy to know we could make the process stress-free for you. Should you need any assistance in the future, don’t hesitate to reach out—we’d be delighted to help again!

Best regards,

Carpal

Rated 1 out of 5 stars

Not recommended at all I tried to sell…

Not recommended at all I tried to sell my car and this company posted the AD and the car specifications on bilbasen for more than 3 months without any result and they didn’t follow up and the end the deleted the AD cause they said they pay 12 kr. For bilbasen every day 😅

15 October 2024
Unprompted review
Carpal logo

Reply from Carpal

Hej Nasser.

Mange tak for din anmeldelse af os. Vi er temmelig uforstående over for den, da vi siden din bil blev sat til salg har haft dialog alene på telefon og SMS mere end 35 gange - dels om henvendelser, dels om status på salg og dels om prøvekørsler af din bil.

Vi har meget få betingelser knyttet til samarbejdet fra vores side. Den ene er, at hvis ikke bilen er solgt i løbet af 30 dage, kan vi vælge at tage annonceringen af den ned (https://carpal.dk/betingelser).

Vi har ikke praktiseret at tage annoncering af biler ned efter 30 dage, da vi som regel har rigtigt fine samarbejder om at få bilerne solgt, men som du selv skriver, har din bil stået til salg i mere end tre måneder - helt præcist fire måneder, den er endnu ikke solgt, og den står til en pris, vi mener, den ikke kan sælges til (en bil bør være solgt inden for en måned).

Som virksomhed vil det derfor være helt uansvarligt, at blive ved med at påtage os omkostninger til annoncering samt til det salgsmæssige og administrative arbejde, der er ved at forsøge at hjælpe dig til et salg.

Vi ville selvfølgelig meget gerne have hjulpet dig til et salg - det jo det vil lever af:-), men udsalgprisen på bilen er dit valg, og hvorvidt den kan sælges til den pris, bestemmes af markedet/de mulige købere.

Vi takker for at du gav os chancen og ønsker dig held og lykke med salget.

De bedste hilsner

CarPal teamet

Rated 5 out of 5 stars

I strongly recommend Dreivers!

I strongly recommend Dreivers if you consider buying second hand car. I had a pleasure to coordinate with Thomas who was extremely kind and professional, flexible and with a lot of patience. I also like the concept since you have a chance to meet and talk with the real owner of the car.

Greetings from Klaudia & Kacper!

25 October 2022
Unprompted review
Carpal logo

Reply from Carpal

Hi Klaudia and Kacper. Wow, thank you so much for your kind review. We are so happy to hear that and hope that you are enjoying the car. :)
Best, Sandra
Dreivers

Rated 5 out of 5 stars

I had the best customer experience in…

I had the best customer experience in Denmark when I bought my car. They are professionals and they have been very helpful in this process. I would recommend the company if you are looking for a car. You won’t regret it.
Kind regards to Thomas who helped me and always answered politely to my endless questions.

4 July 2022
Unprompted review
Carpal logo

Reply from Carpal

Hi Adrian. Thanks for you review and remember: there aren't any stupid questions, only stupid answers. :)
We are really happy to hear you had a good experience with us, and we hope that you are enjoying your new car!
All the best,
Sandra, Dreivers

Rated 5 out of 5 stars

Easy and professional service from…

Easy and professional service from Dreivers! Would recommend them if you want to sell your car, it’s a win-win for both seller and buyer.

24 April 2022
Unprompted review
Carpal logo

Reply from Carpal

Hi Jason, thank you so much for your review and for trusting us with selling your car - both things means a lot! :)
All the best, Sandra
/Dreivers

Rated 5 out of 5 stars

Very simple process

Very simple process. Nice people and easy communication.

6 December 2021
Unprompted review
Carpal logo

Reply from Carpal

Hi Anne. Thank you so much for your review. We are very glad to hear that it was a good experience. :)
Best,
Sandra
Dreivers

Rated 5 out of 5 stars

I am totally satisfied and happy

I am totally satisfied and happy! I bought great car but only thank to big help from Lennart! He is professional saleman, very helpful. The company translated all documents for me because I do not speak Danish. They explained everyting step by step and answered phone even on Sunday evening! It was pleasure buying from you!

1 June 2021
Unprompted review
Carpal logo

Reply from Carpal

Hi Izabela.

We're glad to hear that we could help and you had a good experience.

We hope you'll enjoy your new car and wish you all the best.

\\Your Dreivers😀

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